Cappellino Buick GMC

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Cappellino Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2007

Located in Williamsville, NY, and serving Buffalo and all of Western New York GMC Buick needs since 1973, the Cappellino Family is excited to serve you. Whatever your budget. Whatever your lifestyle. Whatever your ride. We can work it out!

...



Serving as your Niagara Falls, and Amherst Buick GMC dealer in Buffalo, New York
Thank you for visiting Cappellino Buick GMC. We are the premier Buffalo, WNY, Amherst, and Niagara Falls Buick and GMC car, truck, crossover, and SUV dealership. We offer a large selection of new and used Buick and GMC cars, trucks, and SUVs. If you are looking for safety, luxury, and performance in a sporty new car.

"We Can Work it Out!"

Service

Oil, Filter Change

$29.95

Wheel Balance

$44.95

Tire Rotation

$21.95

Air Filter Replacement

$54

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
161 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    June 27, 2020

    Herb Streng was dealer on my return lease called me 2 weeks early and asked to make sure I brought my truck to his attention when I returned it because... his friend wanted it. I specifically asked about Disposition fee and he assured me that my truck was well taken care of no fee would be levied. On returning truck was told I have to pay disposition as in the contract,car is cleaner than most on lot,told him he lied to me and had care free response I need to read the contract.Told him ty for lying to me and will never do business with them again...Had truck cleaned professionally and now want to charge me 495 to clean it again mahahaha

    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact me at your ...earliest convenience. Best, Gary Cappellino - gcappellino@cappellino.net

  • 5.0 out of 5
    April 28, 2020

    This was the easiest purchase I've ever had! Simple and straight forward! Steve and Nick were top notch!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shannon, we loved reading this review! Happy customers are our aim, and it appears Steve and Nick really hit the bullseye. We'll make sure to share yo...ur experience with them, and if you have any further questions or worries, we're always available to help. Kind regards, Gary Cappellino - gcappellino@cappellino.net

  • September 12, 2017

    My salesman Sal Moreno did an excellent job taking care of me! He was helpful and did not pressure me in any way. Showed me lots of vehicles and cared... that I bought a vehicle that I wanted.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 9, 2020

    Visited the dealership in a NYE snowstorm to look at a specific car. Despite talking to them ahead of time and then confirming that I was coming when... I arrived the salesperson I had been speaking to could not be located. After about 30 minutes they did find someone to help me, he was nice enough but clearly distracted by an issue from a previous sale. He spent most of his time on the phone and working on that issue rather than taking any time to work with me. I had about 45 minutes to look at the vehicle with no salesperson, and was fortunate to find a stack of paperwork in the glove box that was a very comprehensive history of the car, including a $3900 body shop invoice (complete with the previous owner's $500 dollar credit card slip and all of his personal information) for significant work to the front end that was not indicated on the Carfax. When I brought this up to the sales manager he denied that there had ever been an accident and reiterated that the car had "a clean Carfax." At this point I went out to the vehicle to grab all of the paperwork, only to find that it had been removed from the vehicle- and no one knew anything about it! Best case this may have been incompetence, worst care deliberate fraud. None of this would have mattered if they were willing to negotiate the price based on the factual info, but they continued to insist the vehicle was clean and fairly priced. At least as far as my experience went this dealership represents every shady cliche' about used care sales. My best advice would be to STAY AWAY from these guys.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2019

    Scott Bertini was a great salesman to work with. He made the process quick and easy in leasing the Acadia. We are pleased with the effort Scott put forth... in getting us into the vehicle. Thanks Scott!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2019

    Great dealership. Would recommend. I will come back when my lease ends. They got us exactly what my wife and I needed. The team here is fantastic.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2019

    I wouldn’t go anywhere else Cappellino’s is honest and have the greatest staff. I’ve purchased at least 6 vehicles from them and from sales to service... they always exceed my expectations!!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 22, 2019

    Here is a detailed recount of my 3 week plus interaction with this dealership. I will be adding this whole interaction on other forums with pictures to... substantiate claims. Please search for it. -2/3 Reached out through the Edmunds website with a reduced price for the vehicle. The customer care manager responded quickly, but getting a response from the sales rep was terrible. -2/11 Finally a test drive is scheduled. No issues. An offer was made on my end and the rep said he would let me know either way in the morning. By 8pm I had an email “thanking me” for coming and to let him know what else he could do. -2/12 I emailed back he could let me know where we stand on the offer. No response. Another email from me later in the day, no response. -2/16 I follow-up again and was told to talk to a different sales rep while the one I was with was on vacation (he was but not on 2/12). -2/18-2/19 Negotiations ensue with the deal changing from their end 3 times. The last time over $122 for a key fob (since I had only specified a key and not a fob. However, I was already told to, “Fill our a credit app” to get a rate. Understandably, rates change, but the prices should not. After the deal changed for the third time at the finish line, I declined to pay the additional charge. AGAIN THIS WAS AFTER A CREDIT APP IN WHICH 2 HARD INQUIRIES WERE MADE. -2/21 I return to the rep WILLING TO PAY THE $122, I was told he had to check in the AM. -2/22 Receive a message the deal has been pulled, spoke to the used car manager who spoke of their inventory changing and that was the reason they would not commit to their offer. AGAIN, AFTER 3 WEEKS OF MOSTY TERRIBLE SERVICE, THEY CHANGED THE DEAL AT THE FINISH LINE 3 TIMES CHARGING MORE, THE LAST TWO TIMES AFTER A CREDIT APP HAS BEEN RUN. I HAVE PROOF OF ALL OF THIS AND WILL BE POSTING PICTURES LATER THIS EVENING.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    January 18, 2019

    Went to look at a used vehicle, odd noise during test drive coming from engine only while driving. Salesman and manager said if I bought they would fix... it and we would split the cost of repairs. Seemed like a joke but they were serious. I left a touch bitter. Guess it goes back to auction.

    3.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    January 17, 2019

    It is good place to check out employees were great clean. Had plenty of cars and trucks to choose from will most likely go back

    3.0 out of 5
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    3.0 out of 5
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    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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