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When we went to drive the car it wasn't on the lot even though we had an appointment. We had to go back another day to test drive it.
We apologize for the confusion on that particular vehicle. My understanding was the vehicle in question had not been inspected for safety, we cannot p...ut anyone out in a vehicle we do not know is safe to drive. Again I apologize for the confusion, and hope we get a chance to make up for this mistake.
I have been a customer at Mangino's for nearly 20 years now. This place is the absolute best around. Nicest people in the car business you'd ever want... to meet. Ralph Mangino Jr is a class act and has always treated me with the utmost respect. Same for the service department led by Mike Howell. Had car serviced yesterday and picked it up this morning. One of the new service advisors named Brian took care of me and provided great service. He went over the bill in detail with me to show what was done in spite of the service area being busy on a Saturday morning. Facility is absolutely beautiful and the people who work there make any experience at Mangino's a pleasant one. I won't buy or service a vehicle anywhere else and will continue to be a loyal customer until I retire in 13 years and move out of state. I encourage anyone who reads this to give them a try if you haven't done so already. You will NOT be disappointed !!!!
Hi Don, Thanks for taking the time to right that review. We all appreciate the effort. I think a few people will think this is a stage review, but the...y would have to come here to know different. And again Don thanks, for being a long term customer.We need more like you.
We are a third generation customer of the Mangino family and have always received stellar service with the utmost care and respect, from each and every... member of their staff and individual teams, be it sales, service or administrative. They have taken the time to get to know each of us through the years and have always offered the personal aspect of customer care that exceeds each and every expectation that is ever had. This recent purchase was one that I have dreamt of for more than 2 decades and it was with great excitement that I finally chose to make it happen. And I can honestly say that it is because of the patience and the kind guidance that was willingly and consistently offered by so many of the folks at Mangino Buick and GMC, that it came to fruition so easily, rapidly and beautifully. The most touching part of this experience was receiving the many genuine and sincere hugs, handshakes and warm smiles that spoke volumes about how this dealership truly values the folks who walk through their door. When you become a Mangino customer, you become part of the Mangino family and are treated with honesty, integrity, sincere caring and respect. That is the Mangino way without question and they stand by that credo in all facets. That is why we are third generation customers and will never go any place else.
Hello. Thank you for taking to time to let us know we are appreciated. All the Managino Family and the rest of the Mangino Staff want to thank you. Ra...lph Sr set a standard and we strive live up to it ever day.We always strive to make everyone's vehicle purchase and service as quick and efficient and stress free as possible. We appreciate that business and look forward to serving you and the next generation of Your family and again and again for many years to come.
Ralph, Jr has maintained the dignity of the dealership that his father built. Both he and his sisters manage their dealerships with integrity, honesty,... and friendliness. I don't see myself doing my auto business anywhere else.
Hi Mike. Thank you for taking to time to let us know we are appreciated. Ralph Jr, Patty, Tina and Mike C and all the rest of the Mangino Staff want ...to thank you. Saying we are living up to the standard Ralph Sr set is some of the highest praise we feel we could receive. The entire Mangino staff work every day to try and uphold that standard. We always strive to make everyone's vehicle purchase and service as quick and efficient and stress free as possible. We appreciate that business and look forward to serving you again for many years to come.
Everyone I have dealt with at Mangino Buick Inc has been kind,courteous and professional.
Hi JoAnn. Thank you for taking to time to let us know we are appreciated. The Mangino Family and all the Service Crew appreciate your feedback. We alw...ays strive to make everyone's vehicle service as quick and eeficient and stress free as possible. We appreciate that business and look forward to serving you again for many years to come.
My family has purchased three new vehicles from Mangino GMC in the last two years and have received excellent service. Ned made are purchases very easy.
Hi Jim. Thank you for taking to time to let us know we are appreciated. The Mangino Family, Ned and all rest of the Sales and Service Crew appreciate ...your feedback. We always strive to make everyone's vehicle purchase service as quick and easy and stress free as possible. We appreciate that business and look forward to serving you again for many years to come.
Well I have been going to Manginos for years. All my parents vehicles came from there and so did my first and third. I made the mistake of jumping ship... and came back. the service dept is excellent and the sales people do not pressure you into purchasing if you don't want to. The staff is all very welcoming and considerate of the consumer. I have to thank Ralph Jr and John Schultz for making the process simple and easy.
Hi Kevin, thank you for the review. Ralph and John and all the staff appreciate you taking the time to write it. We try to make people comfortable wit...h our process whether it is sales or service. We have a loyal group of customers which has allowed this dealership to grow. PS your review is so good, are you bucking to take over my job. Again thanks for the time and the review, we will continue to keep working to earn your trust. That is the Mangino Family way.
After an unpleasant experience at another local GMC dealer, a friend recommended that I try Mangino GMC. I normally would not have considered Mangino because... of the distance from my house, but decided to make the trip based on my friends recommendation. After one visit, I was so happy that my friend convinced me to try Mangino. The entire team was so friendly, made me feel very comfortable, and really made the car buying experience pleasant. The Mangino team were very transparent about pricing and more than fair with my trade in. When I arrived to pick up my new vehicle, the process was quick and organized. Everything was ready for me and Ned Johnson really took the time to explain all the features of my new vehicle to me. Overall I am extremely satisfied with the entire experience and The Mangino team really exceeded my expectations.
Hi Kevin, We thank you for giving us a chance to help you. Ned and all the Sales appreciate your feedback. For most people buying a car is a tough pro...cess. We appreciate it is a very big commitment on your part. We want all the people who walk into our dealership to feel comfortable with the process. We appreciate that business and look forward to serving you again for many years to come.
All of the people are extremely friendly and helpful. It is a great pleasure to deal with them and I have shared my opinion about Mangino's with my family... and friends.
Hi Diane. Thank you for taking to time to let us know we are appreciated. The Mangino Family and all the Sales Crew appreciate your feedback. We alway...s strive to make everyone's vehicle purchase as quick and easy and stress free as possible. We appreciate that business and look forward to serving you again for many years to come.
Gary Valenti & Mangino staff were very courteous & professional in my recall service. Gary even got my Encore's oil changed, tires rotated, etc. completed... so that I wouldn't have to come back at a later date! He truly makes you feel that your part of the Mangino Family!
Hi Jennifer. Thank you for taking to time to let us know we are appreciated. Gary V and the Mangino Service staff appreciate that it is loyal customer...s like you, who have kept us in business. We always strive to make everyone's service and vehicle purchase as quick and easy as possible. We appreciate that business and look forward to serving you again for many years to come.