Mangino Buick GMC

I dropped off my car the night before in order to have it's NYS Inspection performed. Everything went fine. All personnel are courteous and professional.

Neat facility with pleasant and knowledgeable staff and management. In and out within an hour on this visit with everything done, and I was kept in the loop during the whole visit. Everyone from the owner of the dealership on down are professional and customer driven to provide excellent service at a reasonable price.

Complete GARBAGE service. 3 times I was told my parts were in. After I dropped off my car I was called hours later my parts were not all there. Service manager is a clown. I was told by this clown they would do something on my bill. THEY DID NOTHING

Overall good experience, would recommend to anyone I know to visit Mangino Buick - GMC first.

Fabulous detailed video, professional, courteous, family atmosphere, honest.

I Recently purchased a 2017 GMC Sierra Denali from Mangino GMC. Initially I thought this was a great place to buy a vehicle and being a franchise dealership I thought I would get great service. I was wrong. My sales person was Al when I started negotiating price he brought in the sales manager Larry who ultimately closed the deal but after the deal was done and I had taken delivery was not helpful at all with any issues I brought or his attention and basically acted like I was a bother to him. The steering wheel and console cover were worn so I had him order new ones for me to install on my own. He ordered the wrong ones. I purchased the truck on 7/11 and on 7/27 the loan was still not paid off on my trade and the bank took another payment from my account(I was told one of the girls in the office was on vacation). The air filter was literally rusty (A NYS Inspection item) and the transmission bangs in and out of gear it is now 9/6/22 and they still will not schedule an appointment to have these issues rectified. Every time I call to contact the sales manager Larry we talk on the phone he acts like he will take care of it and I get no call back in return. Very poor customer service and follow up after the sale. I would not purchase another vehicle from Mangino GMC. From the outside looking in it’s like the inmates are running the asylum and nobody is managing these people. Very disappointing. I’ll be contacting GM customer care to voice my concerns.

I do not recommend this dealership what so ever!! I bought a 2017 Mitsubishi Outlander Sport NOT even a year ago there and the day I brought it home it sounded like the entire underneath of the car was going to fall off!! I brought it back 3 times they said it was the “heat shield” and supposedly fixed it!! If they fixed it why is it still doing it!! Their reply to me after the 3rd time bringing it back was “don’t drive that way home” (I have to drive up Wilton mountain) to get home which is a steep mountain. Regardless why should I have to take a “different” way home because your mechanics can’t fix my car the right way!! The car only has 54,000 miles on it and just last Friday my transmission light came on!! Horrible dealership I will never recommend anyone to go there nor will I EVER be back!!!

One of the worst car buying experiences of my life. Complete disregard for what I wanted, tried to kill my credit by sending it around to multiple lending institutions without telling me, and openly tried to sell me a car with serious issues. Unprofessional and disingenuous. Don’t go there!

When we went to drive the car it wasn't on the lot even though we had an appointment. We had to go back another day to test drive it.

We are a third generation customer of the Mangino family and have always received stellar service with the utmost care and respect, from each and every member of their staff and individual teams, be it sales, service or administrative. They have taken the time to get to know each of us through the years and have always offered the personal aspect of customer care that exceeds each and every expectation that is ever had. This recent purchase was one that I have dreamt of for more than 2 decades and it was with great excitement that I finally chose to make it happen. And I can honestly say that it is because of the patience and the kind guidance that was willingly and consistently offered by so many of the folks at Mangino Buick and GMC, that it came to fruition so easily, rapidly and beautifully. The most touching part of this experience was receiving the many genuine and sincere hugs, handshakes and warm smiles that spoke volumes about how this dealership truly values the folks who walk through their door. When you become a Mangino customer, you become part of the Mangino family and are treated with honesty, integrity, sincere caring and respect. That is the Mangino way without question and they stand by that credo in all facets. That is why we are third generation customers and will never go any place else.