Reviews
Write a reviewcompletely unacceptable service on every level.
completely unacceptable service on every level. In six months time spent over $5,000.00 on servicing a truck and then the service dept. returned the truck, it broke down and was undriveable within 72 hours. While meeting with the supposed Owner to try and recover some of our money he declined to reimburse anything and actually said he thought they did a good job because they were able to get the truck running long enough for us to go trade it in at another dealership. You can't make this stuff up. I honestly don't even think this clown was even the owner, there's just no way. I chalk it up to just another one of the lies we were told over the course of the past six months. This place will lie to you, steal from you and then boast their great service to your face. And they appear to actually believe themselves while they put on their charade of insults. They are accountable for nothing and covering for each others mistakes over there is everything.
completely unacceptable service on every level.
completely unacceptable service on every level. In six months time spent over $5,000.00 on servicing a truck and then the service dept. returned the truck, it broke down and was undriveable within 72 hours. While meeting with the supposed Owner to try and recover some of our money he declined to reimburse anything and actually said he thought they did a good job because they were able to get the truck running long enough for us to go trade it in at another dealership. You can't make this stuff up. I honestly don't even think this clown was even the owner, there's just no way. I chalk it up to just another one of the lies we were told over the course of the past six months. This place will lie to you, steal from you and then boast their great service to your face. And they appear to actually believe themselves while they put on their charade of insults. They are accountable for nothing and covering for each others mistakes over there is everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Noel, your vehicle a 2013 F150 with 155k miles came into the service department with mechanical issues, everything was discussed with solutions on how to fix your vehicle prior with your husband with his approval. Unique Service did what they said they would do to remedy your mechanical issues your vehicle had. Unique Service fixed your vehicle as they told your husband they would as discussed. Service did nothing to deceive you or any customers. Noel we are not going back and forth, we did fix your truck and did what your husband asked us to do.
Do yourself a favor and stay way away from the service
Do yourself a favor and stay way away from the service department at Unique Ford. The service manager named Bill can not be trusted and is not a man of his word! Contacted the general manager Heather this evening and explained my experiences with the service manager over the past two months. She offered an incentive on future service but I told her that would by no way correct how I was treated and would never step inside Unique Ford again! The one star rating should really be zero stars!
Do yourself a favor and stay way away from the service
Do yourself a favor and stay way away from the service department at Unique Ford. The service manager named Bill can not be trusted and is not a man of his word! Contacted the general manager Heather this evening and explained my experiences with the service manager over the past two months. She offered an incentive on future service but I told her that would by no way correct how I was treated and would never step inside Unique Ford again! The one star rating should really be zero stars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dave was outstanding.
Dave was outstanding. Was a great experience working with home. Had always returned emails and phone calls in a timely manner. Thank you
Dave was outstanding.
Dave was outstanding. Was a great experience working with home. Had always returned emails and phone calls in a timely manner. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marvin Martin and the staff at Unique Ford were great in
Marvin Martin and the staff at Unique Ford were great in assisting me the selection of the vehicle. I appreciated their thoroughness in the procedure.
Marvin Martin and the staff at Unique Ford were great in
Marvin Martin and the staff at Unique Ford were great in assisting me the selection of the vehicle. I appreciated their thoroughness in the procedure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional.
Very professional. Easy to work with. Overall, very pleasant experience at Unique Ford of Goffstown.
Very professional.
Very professional. Easy to work with. Overall, very pleasant experience at Unique Ford of Goffstown.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest, no pressure best experience I had buying a new
Honest, no pressure best experience I had buying a new vehicle. They don’t charge over MSRP in fact they were $2000 under. No rip off stickers (pricey dealer installed accessories).Everyone I dealt with was open and honest.
Honest, no pressure best experience I had buying a new
Honest, no pressure best experience I had buying a new vehicle. They don’t charge over MSRP in fact they were $2000 under. No rip off stickers (pricey dealer installed accessories).Everyone I dealt with was open and honest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend this dealer to anyone. They made the...
I would recommend this dealer to anyone. They made the process so easy and no stress or pressure!!
I would recommend this dealer to anyone. They made the...
I would recommend this dealer to anyone. They made the process so easy and no stress or pressure!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was great to work with! Very friendly and...
Everyone was great to work with! Very friendly and knowledgeable. Made it so easy to purchase car!!
Everyone was great to work with! Very friendly and...
Everyone was great to work with! Very friendly and knowledgeable. Made it so easy to purchase car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unique Ford of Goffstown Shady plusLies to u
The Dealership is flat out lying to the consumer. They list a truck at msrp, that is not the sticker window msrp and they know it. Not sure that is legal. If you want to be Gouge on price and lied to about the msrp go to this dealership. You can try to sale a truck at what ever price you want, but you should not mislead and lie about the msrp. Shady Ford Dealership.
Unique Ford of Goffstown Shady plusLies to u
The Dealership is flat out lying to the consumer. They list a truck at msrp, that is not the sticker window msrp and they know it. Not sure that is legal. If you want to be Gouge on price and lied to about the msrp go to this dealership. You can try to sale a truck at what ever price you want, but you should not mislead and lie about the msrp. Shady Ford Dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
The Dealership is flat out lying to the consumer. They...
The Dealership is flat out lying to the consumer. They list a truck at msrp, that is not the sticker window msrp and they know it. Not sure that is legal. If you want to be Gouge on price and lied to about the msrp go to this dealership. You can try to sale a truck at what ever price you want, but you should not mislead and lie about the msrp. Shady Ford Dealership.
The Dealership is flat out lying to the consumer. They...
The Dealership is flat out lying to the consumer. They list a truck at msrp, that is not the sticker window msrp and they know it. Not sure that is legal. If you want to be Gouge on price and lied to about the msrp go to this dealership. You can try to sale a truck at what ever price you want, but you should not mislead and lie about the msrp. Shady Ford Dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car