Reviews
Hello everyone, I would like to extend my great gratitude
Hello everyone, I would like to extend my great gratitude and appreciation for the Hank Graff of Davison Michigan service team. If you have an issue with your vehicle or are having difficulties with another dealership, my recommendation is to call and set up an appointment or just stop in and talk to the service department. The individual I would start out with is Steve Winkler as he was the last to take my service call and was magnificent! Steve immediately made me feel as if I were family when walking in. Steve was patient and very tentative to what needed to be done to my vehicle. Steve also gave me continuous updates during the time that my vehicle was in for service. Steve also made sure I had a ride home and a ride that came to get me as I did not have two vehicles at the time. What an outstanding service team. The management is even heavily involved with one of the best service managers I have delt with in the last 15 years of owning GM products. Justin Price as a service manager also ensures customers are greeted and communicated with in a pleasurable fashion. I can't thank the service team enough as they make every customer feel like family when entering an unknown outcome as a customer when brining your vehicle in, you will not feel that way here. All customers are very well taken care of! Thank you, Steve and Justin, for the 5-star service experience once again. You both deserve an honor for customer service and as a GM employee myself I am glad to see such behavior and customer service driving our goal of keeping customers for life!
Hello everyone, I would like to extend my great gratitude
Hello everyone, I would like to extend my great gratitude and appreciation for the Hank Graff of Davison Michigan service team. If you have an issue with your vehicle or are having difficulties with another dealership, my recommendation is to call and set up an appointment or just stop in and talk to the service department. The individual I would start out with is Steve Winkler as he was the last to take my service call and was magnificent! Steve immediately made me feel as if I were family when walking in. Steve was patient and very tentative to what needed to be done to my vehicle. Steve also gave me continuous updates during the time that my vehicle was in for service. Steve also made sure I had a ride home and a ride that came to get me as I did not have two vehicles at the time. What an outstanding service team. The management is even heavily involved with one of the best service managers I have delt with in the last 15 years of owning GM products. Justin Price as a service manager also ensures customers are greeted and communicated with in a pleasurable fashion. I can't thank the service team enough as they make every customer feel like family when entering an unknown outcome as a customer when brining your vehicle in, you will not feel that way here. All customers are very well taken care of! Thank you, Steve and Justin, for the 5-star service experience once again. You both deserve an honor for customer service and as a GM employee myself I am glad to see such behavior and customer service driving our goal of keeping customers for life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Graff Chevrolet always takes care of our auto needs.
Graff Chevrolet always takes care of our auto needs. Definitely, I would recommend them anytime 😊
Graff Chevrolet always takes care of our auto needs.
Graff Chevrolet always takes care of our auto needs. Definitely, I would recommend them anytime 😊
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been dealing with Graff Chevrolet for decades now,
I have been dealing with Graff Chevrolet for decades now, and wouldn't go anywhere else. They are kind, courteous and actually treat people like family.
I have been dealing with Graff Chevrolet for decades now,
I have been dealing with Graff Chevrolet for decades now, and wouldn't go anywhere else. They are kind, courteous and actually treat people like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Christian Thwing for helping my mom get a new
Thank you Christian Thwing for helping my mom get a new car. We appreciate you.
Thank you Christian Thwing for helping my mom get a new
Thank you Christian Thwing for helping my mom get a new car. We appreciate you.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first time buying a car without my dad by my
This was my first time buying a car without my dad by my side due to his declining health. To say I was nervous/scared would be an understatement. Chris and his assistant, Kayla, from the dealership made the experience great. Never once did I feel uncomfortable. 10/10 recommended!
This was my first time buying a car without my dad by my
This was my first time buying a car without my dad by my side due to his declining health. To say I was nervous/scared would be an understatement. Chris and his assistant, Kayla, from the dealership made the experience great. Never once did I feel uncomfortable. 10/10 recommended!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service agent was excellent.
Service agent was excellent. She is has greeted and written up my service request the last 3 times I have visited. Always has given excellent service.
Service agent was excellent.
Service agent was excellent. She is has greeted and written up my service request the last 3 times I have visited. Always has given excellent service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Hank Graff Chevrolet.
I had a great experience at Hank Graff Chevrolet. Will definitely work with Adam in the future.
I had a great experience at Hank Graff Chevrolet.
I had a great experience at Hank Graff Chevrolet. Will definitely work with Adam in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good dealer Good dealer Good dealer Good dealer Good
Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer
Good dealer Good dealer Good dealer Good dealer Good
Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob Pruett is always helpful and knowledgeable about
Jacob Pruett is always helpful and knowledgeable about the cars and what I am looking for. Everything went smoothly.
Jacob Pruett is always helpful and knowledgeable about
Jacob Pruett is always helpful and knowledgeable about the cars and what I am looking for. Everything went smoothly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales experience.
Great sales experience. They had what I was looking for and made the process very easy.
Great sales experience.
Great sales experience. They had what I was looking for and made the process very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car