Hank Graff Chevrolet

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
290 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 12, 2020

    They are completely amazing. They treat me like the family that they like, not Like crazy cousin Steve! Can?t say enough about them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Hank Graff Chevrolet Davison and we hope to s...ee you again.

  • 5.0 out of 5
    January 23, 2020

    I will definitely be a return customer! Todd Bailey @ Hank Graff went above and beyond my expectations. From the moment I stepped into the dealership,... there was no pressure... just making sure I had a vehicle that I was happy with. And, I am very happy with my vehicle purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet Davison! We look forward to help...ing again in the future. Take care!

  • April 5, 2017

    Friendly, honest, reasonable people, great service, very professional atmosphere. I would definitely recommend others to let hank graff Chevrolet in Davison... impress them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Jordan for your kind words, always feel free to stop in for coffee or popcorn. -Hank Graff Chevrolet

  • 1.0 out of 5
    January 20, 2020

    Bad service! Never fixed the problem after taking in three times. Full of excuses. Go to another dealer please if you want to be happy

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we are disappointed to hear that your experience was anything less than great. Please contact us at (810) 412-0547 when you have an opportunity..., and we will be more than happy to try and turn your experience around. We hope to hear from you soon. Take care!

  • 5.0 out of 5
    January 8, 2020

    As good as a service appointment can be. Friendly greeting, quick service. When I scheduled the appointment (recall) I was told it would take 2 hours;... they were done in 30 minutes. This is the friendliest, most professional service team I've ever dealt with.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hank Graff Chevrolet Davison... and we hope to see you again.

  • 3.0 out of 5
    July 17, 2019

    Not Happy with the Service Department. They keep dropping the ball.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate you taking the time to share your experience. It is our goal that every customer leaves satisfied with their service, so we are d...isappointed to hear that you did not. When you have an opportunity, please contact us at (810) 412-0547 so we can address your concerns. We hope to hear from you soon.

  • 5.0 out of 5
    April 16, 2019

    Hank Graff Chevrolet Davison Mi ROCKS. Employees were very efficient and our sales representative was excellent

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of ser...vice to you again in the future. Best wishes, Hank Graff Chevrolet Davison

  • 5.0 out of 5
    January 24, 2019

    I have had to take my Silverado in a couple of times for service. On my first visit, I worked with Justin in the service center. He handled the situation... like true professional. On my second visit, I made a point to get Justin to handle the situation. Again, he came through like a rock star. As long as he’s there, I am comfortable with knowing that my truck’s care is in good hands. PS- The rest of the folks in service deserve credit as well. They have been a pleasure to work with.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

  • 5.0 out of 5
    January 16, 2019

    The staff at Hank Graff in Davison does a great job to make sure my experience with leasing a vehicle has been a great one for the past 2 vehicles I have... gotten. Thanks!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to know that our staff was able to impress you! Thank you for your business, and we hope to see you again!

  • 1.0 out of 5
    December 19, 2018

    Will never do business here again................................................................

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, I am sorry that you feel this way. Have you spoken with a manager here about your experience? I would love to be able to address your conce...rns and help in anyway possible. -Hank Graff Chevrolet (810) 653-4111

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