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Great place for sales and service!
Great place for sales and service! All of my families vehicles come here for both!
new vehicle purchase
sales person Chris Horwath very helpful, i think the new vehicle i just bought was the 15th vehicle i have bough from graft chev. Chris has always very helpful
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I took my truck in for a recall and Scott was great.
I took my truck in for a recall and Scott was great. Kept me updated on my truck and called me when it was ready. Got my truck back in a timely matter. Great place.
I was suggested to go to Hank Graff by a friend and had
I was suggested to go to Hank Graff by a friend and had been sold a used car by Todd Bailey at the end of August in 2022. As I was sold the car I was told to be easy on it, as I was. Mid September I was left stranded on the side of the road and had to take it to a mechanic had one issue fixed that I thought was the problem. Not even a month later my car left me stranded again, and I took it back to the same mechanic and they fixed another issue. A month later maybe even less, my car died on me while I was driving down the road had to immediately park it in a driveway. Had it towed to a different mechanic and also decided to call Todd Bailey and tell him about my problem his words " What am I supposed to have a crystal ball or something and know everything about the car?" Did not offer me any help but for me to pay for it to get fixed by their shop. After already fixing it for the third time. I have now lost my job over this vehicle because I could not make it to work or I could not make it to work on time. I have been left stranded on the road countless times and paid for countless towing fees. I have been stranded for the past 3 weeks or so because my car started over heating. I had my car finally towed to another mechanic for another look and this mechanics words " it will cost more to fix my vehicle than what the vehicle is even worth!" But now Todd Bailey just wants to junk the car and can now get me into a good car with full coverage, mind you he couldn't do that for me before hand but now after losing my job and my daily driver and leaving me with a loan I now can not pay off because i lost my job and my daily driver, he can get me a good vehicle!!! Todd Bailey also denied me of any rental car not only to get me back and forth to work in order to provide a source of income to pay my bills including this loan I am left with but to also provide a replacement vehicle. Todd Bailey does not care about his product, and only making a sale! And if he makes a mistake he will leave you high and dry!!!
They are always nice N helpful!
They are always nice N helpful! Very knowledgeable, an friendly. I would recommend them. Thanks
Consistently good experience
I've been going to Graff since 2016 and been very happy with every part of their operation. Chris Horwath in particular has taken care of me numerous times.
Jason, thank you again for taking the time to let us know how we did. We hope you have a great day!
I seem to have had an issue every time I have gone to
I seem to have had an issue every time I have gone to Hank Graff the last few years. They either seem to miss something they were supposed to do or fail to contact me with updates. My last visit was an oil change. I requested they change my wipers blades. They did not warn me that the blades we almost $50 each with a $15 installation charge. I immediately called to see if I could speak to someone about this. They said they would have them call the next day. I let them know I hoped they would, so I wouldn't have to give them a one-star review. No one contacted me after two weeks. I have been going there out of convenience. I will not be doing that again or buying my next car from them.
My salesman Tyler Doyle was excellent and very
My salesman Tyler Doyle was excellent and very professional I will recommend him for future sales.
Awesome Customer Service
I didn't know I needed to make an appointment to get my oil changed so when I arrived I called and the number and they were so accommodating and squeezed me in right away. I only had to wait 10 minutes before they pulled my vehicle in the bay and my vehicle was done within 30 minutes.
Lisa, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hank Graff Chevrolet, INC.
I have been dealing with Graff for many years. They have always provided exceptional sales and service. Michelle has recently continued that tradition by providing a splendid new vehicle purchase experience.
Bob, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!