Reviews
I'm writing this review as a warning to others: stay away
I'm writing this review as a warning to others: stay away from Hank Graff Chevrolet in Davison!. On 6/16/2025 I purchased a 2018 Ford F-150 “As Is” which I voiced my concerns before signing the sales person Alex Show told me all used vehicle’s go through a thorough inspection. This lead me to trust them and signed the As Is. However, within a week, the truck started shifting poorly and randomly hard shifting. An auto shop diagnosed the issue as a faulty 10-speed transmission that needs to be replaced. When I contacted the salesperson Alex Show he brushed me off, citing the "As Is" contract. The sales manager Kameron Driskell initially offered to help with the transmission costs, but after further investigation revealed the engine was also burning oil and likely needed replacement, they suddenly changed their tune. The sales manager Kameron Driskell claimed they don't inspect used cars and price them based on appearance. When I mentioned seeking further action, they refused to help, citing the "As Is" contract again. The truck is currently not drivable, and the estimated repair cost for both the transmission and engine is over $20,000. I have not even made my first auto payment To make matters worse, I paid off my old auto loan and gave them a down payment which totaled a significant amount of money thinking I was getting a reliable truck. I paid 23k to drive a truck one week around town and now I have no transportation. This experience has turned my life upside down. I'm unable to work, and my son with disabilities can't get to his doctor's appointments. The financial burden is overwhelming. *Avoid this dealership, don’t make the same mistake I did. Hank Graff Chevrolet's business practices are deceptive, and they'll do anything for a sale at your cost. Kimberly Talbot
I'm writing this review as a warning to others: stay away
I'm writing this review as a warning to others: stay away from Hank Graff Chevrolet in Davison!. On 6/16/2025 I purchased a 2018 Ford F-150 “As Is” which I voiced my concerns before signing the sales person Alex Show told me all used vehicle’s go through a thorough inspection. This lead me to trust them and signed the As Is. However, within a week, the truck started shifting poorly and randomly hard shifting. An auto shop diagnosed the issue as a faulty 10-speed transmission that needs to be replaced. When I contacted the salesperson Alex Show he brushed me off, citing the "As Is" contract. The sales manager Kameron Driskell initially offered to help with the transmission costs, but after further investigation revealed the engine was also burning oil and likely needed replacement, they suddenly changed their tune. The sales manager Kameron Driskell claimed they don't inspect used cars and price them based on appearance. When I mentioned seeking further action, they refused to help, citing the "As Is" contract again. The truck is currently not drivable, and the estimated repair cost for both the transmission and engine is over $20,000. I have not even made my first auto payment To make matters worse, I paid off my old auto loan and gave them a down payment which totaled a significant amount of money thinking I was getting a reliable truck. I paid 23k to drive a truck one week around town and now I have no transportation. This experience has turned my life upside down. I'm unable to work, and my son with disabilities can't get to his doctor's appointments. The financial burden is overwhelming. *Avoid this dealership, don’t make the same mistake I did. Hank Graff Chevrolet's business practices are deceptive, and they'll do anything for a sale at your cost. Kimberly Talbot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Adam was great to work with.
Adam was great to work with. No pressure and he worked hard to get us the deal we were looking for.
Adam was great to work with.
Adam was great to work with. No pressure and he worked hard to get us the deal we were looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After years of getting my trucks from you i'm not a
After years of getting my trucks from you i'm not a very. HAPPY BUYER and will have too think about where i will buy my next truck
After years of getting my trucks from you i'm not a
After years of getting my trucks from you i'm not a very. HAPPY BUYER and will have too think about where i will buy my next truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I have been buying vehicles from Brenden Bailey at Hank
I have been buying vehicles from Brenden Bailey at Hank Graff Davison and he is the most honest and caring sales person! He is a 10/10!!! Thank you Brenden for always steering me in the right direction whenever I want to do something silly!
I have been buying vehicles from Brenden Bailey at Hank
I have been buying vehicles from Brenden Bailey at Hank Graff Davison and he is the most honest and caring sales person! He is a 10/10!!! Thank you Brenden for always steering me in the right direction whenever I want to do something silly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex was very helpful getting me into my new Equinox EV.
Alex was very helpful getting me into my new Equinox EV. He made the process quick and easy. Answered all my questions and got me on the road fast!!
Alex was very helpful getting me into my new Equinox EV.
Alex was very helpful getting me into my new Equinox EV. He made the process quick and easy. Answered all my questions and got me on the road fast!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They do a great job and very polite and quick getting you
They do a great job and very polite and quick getting you in and out
They do a great job and very polite and quick getting you
They do a great job and very polite and quick getting you in and out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is very welcoming.
This dealership is very welcoming. It's clean and runs very efficiently. They're a pleasure to work with.
This dealership is very welcoming.
This dealership is very welcoming. It's clean and runs very efficiently. They're a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jacob was amazing he helped me take my dream car home and
Jacob was amazing he helped me take my dream car home and love with my family. I am truly greatful for all the help he gave me.
Jacob was amazing he helped me take my dream car home and
Jacob was amazing he helped me take my dream car home and love with my family. I am truly greatful for all the help he gave me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and helpful from start to finish, made
Very friendly and helpful from start to finish, made buying a vehicle easy, knowledgeable of cars and trucks
Very friendly and helpful from start to finish, made
Very friendly and helpful from start to finish, made buying a vehicle easy, knowledgeable of cars and trucks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesman Chris Horwath and finance guy Dustin Hager
Great salesman Chris Horwath and finance guy Dustin Hager make all the difference! Great job!!!!
Great salesman Chris Horwath and finance guy Dustin Hager
Great salesman Chris Horwath and finance guy Dustin Hager make all the difference! Great job!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair