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We had done all our research online as we live 2.5 hours from this company. We were told that a 15 passenger van was ready to be sold. WE drove from Farmington... Maine. This is over 2.5 hours. The van that we saw had 12 passenger seats( not 15 as we were told) and it was dirty. It had used cups, empty boxes in the back. We needed a 15 passenger! This was extremely frustrating not to mention a waste of our entire day!
I wanted to take this time to thank David Bettinger my sales consultant @ Portsmouth Ford Used Car Center. From the first encounter Dave was friendly and... professionally. I had done my own research on the car I was looking for and he did a great job listening and showing me exactly what I had asked for. I liked that it was easy and stress free and there was no back and forth. I had not purchased a car on my own and I appreciated the input he provided but also allowed me to make this decision without any pressure. This was a great experience and I am thankful to have such a nice person help me out. Thank you Dave you were the best. Michele McElreath
Thank you, Michele, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate y...our business and look forward to your next visit with us!
My wife and I came here to look at a used 2014 Taurus SEL and ended up buying an 2015 SHO instead. We worked primarily with Rob Finley and he was a pleasure... to deal with. We must have driven 6 different cars and trucks before deciding on the SHO. At no time did Rob make us feel rushed or pressured. He always has the keys to the next vehicle we wanted to try when we returned a car to the lot. Pricing here is simple too; what you see is what you pay; no haggling and no hidden fees. We couldn't be happier with our experience.
Mark and team at Portsmouth used ford were excellent to work with, accommodating and took care of the few questions and concerns I had. I would recommend... and buy there again!
Thank you, Lori, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your... business and look forward to your next visit with us!
Many thanks to David. He was very polite, respectful and knowledgeable. Also thanks to Ben who shopped around for a great finance rate. The whole process... went smoothly and I will certainly tell others what a great experience I had.
Hi Denis, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in t...he future.
The car buying process is transparent and seamless and the staff was a pleasure to work with
Thank you for your kind words! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forw...ard to your next visit with us!
Great experience with the dealership Mark always delivers, great selection of top quality cars at fantastic prices, seamless buying process
Hi Dale, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in th...e future.
Bob was great! He found us exactly what we wanted. Highly recommend him for your used car needs! No hassle pricing reduces the stress of buying.
Hi Kathy, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!
Bob went above and beyond to help us find exactly what we wanted! Excellent customer service! No hassle prices that are fair. Speedy process to buy.
Thank you for sharing with us, Julie! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly apprec...iate your business and look forward to your next visit with us!
This is a great place to buy a used car! We drove from Massachusetts on the recommendation of family members who bought cars here. The dealership had plenty... of sales people available to help. There was a great selection of cars. The buying process was simple. Our salesperson, Ryan, was extremely helpful. He was friendly, low key, no pressure, and answered all our questions. No one came along on the test drives, so we were able to speak freely about our pros/cons about the vehicle while we were driving around. Ryan beat all the financing terms we were offered at other financial institutions, and the finance manager at the dealership was friendly, no pressure, and explained everything clearly. We feel we walked out with the vehicle we wanted, at the price we wanted, without feeling intimidated or pressured in any way.
Thank you so much for sharing your buying experience, Joseph! We greatly appreciate your business and loyalty! We try to meet and exceed the expectati...ons of all our customers! We look forward to continuing to support you in the future.