Portsmouth Used Car Center

My husband and I went in to Portsmouth Ford Used Car and were lucky enough to find a vehicle we fell in love with. Our sales person Robert Brent was wonderful... and made the process very smooth from the first hello to the car pick up. I would highly recommend purchasing a car from this dealership and especially from Robert.

My car buying experience at Portsmouth Ford Used Car Center was excellent.

My wife and I came here to look at a used 2014 Taurus SEL and ended up buying an 2015 SHO instead. We worked primarily with Rob Finley and he was a pleasure... to deal with. We must have driven 6 different cars and trucks before deciding on the SHO. At no time did Rob make us feel rushed or pressured. He always has the keys to the next vehicle we wanted to try when we returned a car to the lot. Pricing here is simple too; what you see is what you pay; no haggling and no hidden fees. We couldn't be happier with our experience.

Awesome experience, great car, great price and no hassles

Purchased a vehicle over the phone with salesman. Was told I would have check in hand and ready to drive away following day. Following day arrives, check... in hand at dealership and was told by salesman that vehicle would not be ready to drive away today. Salesman knew this for hours without notifying me, knowing exactly what time I would be arriving and I lived 45 minutes away. Purchased vehicle on a Saturday, was told vehicle needed brakes and would be ready Monday. I arrived Following Thursday, after communicating with same salesman to pick up vehicle, and was told it was being cleaned and wouldn’t be ready for another hour. Worst experience at a dealership ever!

I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances... I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection. This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams. Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic. Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.

My car buying experience was the best it could be. It always takes a lot of time, but they made it as quick and pleasant as possible.

David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision.... They are lucky to have such a caring salesperson like David

Our buying experience was very comfortable, relaxed and friendly. Their no hassle, no negotiations business model was a very positive experience for us.... We will be back.

The buying process was very smooth. Sales department is approachable. The service Manager could use more training this would lower the amount of drama... when dealing with problems. The over all manager was awesome.