Kayser Chrysler Center Watertown

Couldn't have asked for a more pleasant experience purchasing my new Jeep! We have purchased a few vehicles from this dealership before and the staff was... friendly and accommodating as always. I had both of my children in tow, so I always appreciate fast service. Steve made sure paperwork was quick and painless. Glen handled delivery perfectly with the kids chattering in the backseat. He was very informative and patient. We were in and out in no time at all. There's no where else I would ever go for future purchases. Well done boys!

I worked with Derek Kumbier and got the deal I was looking for. Derek was very knowledgeable on all the vehicles I was interested in and when I went to... pick up my new vehicle the demonstration of the vehicle and all the new technology was impressive. Thanks Derek.

it was a enjoyable buying experience because of Frank, David and Steve.

Glenn was awesome. (((( EXCELLENT)))) customer service. I Would definitely recommend him and the Kayser staff to Anyone looking to purchase a new or used... vehicle.

We had a wonderful experience at Kayser. Thank you to Glen for making our car buying easy and smooth. We love our new Jeep Compass.

I have been purchasing vehicles from Kayser for years because of the friendly and knowledgeable staff with a no pressure sales attitude. I also feel I... get the best deal on my purchases.

I worked with Frank over a period of a month or more, mostly by email. I had a lot of questions having never bought a new car before. He was able to answer... every question and was patient while I gradually figured out what I wanted to buy and what I could afford. I did a lot of research and wanted to buy locally rather than travel to get a car. My dream car was a new 2019 Dodge Challenger in blue. While they didn't have this car on the lot, Frank was able to help acquire an exact model with all the features I wanted from another dealer. The price was reasonable given the specs and features/upgrades. I felt that Frank genuinely loved these kind of cars and was enthusiastic about helping me to find the right one. The actual sales process wasn't bad at all, easier and quicker than expected. Since I knew I wanted to have most of my mind made up before I even stepped foot on the premises, it was mostly just paperwork after that. I didn't have to wait long to get the car, only a few days once I committed to it. The guy in the sales office managed to talk me into getting a special service plan, which I hadn't really anticipated but it seemed like a good option considering how modern and computerized these new cars are. I felt less at ease with him because I hadn't spent any time getting to know him, and had developed more trust with Frank. But overall the process was quite quick and I was pretty much done within an hour. Feasting eyes upon the new car was a delight, better than expected and quite impressive. I'm glad I spent some extra to get the upgrades I wanted rather than settle for a lesser model. I also glad that Frank was able to be the one to help me at the end to get me ready to drive away in my new car. Since then everything's been smooth and super-cool. I love the new car and feel really blessed every day to have been able to enjoy it so much. I was never really into cars at all but all of a sudden I'm into it just because I put so much into choosing it, and because it's such a cool car. I'm turning heads and getting complements! I recommend working with Kayser, they're a friendly bunch. Frank is down to earth and a genuinely nice guy to work with.

My wife and I had the best car buying experience of our lives with Glen, Jim and Steve taking care of us. I have dreaded having to buy a new truck, however... these guys blew us away with the small town next door treatment we received. We live 45 minutes away and we will be making the drive back to purchase our next vehicle (wife's Jeep) from them. If you don't live in the Watertown area I swear to you it's worth a nice country drive to see these Boys!!! #totallyimpressed Brian Peterson

I came in knowing exactly what I wanted and Eric was very helpful without applying any pressure or trying to push me into something I didn't want/need.... He was fully transparent on the pricing details and helped to get us in/out quickly on the day of purchase/delivery. Jim was very nice and explained their team philosophy on customer service, which made me feel comfortable working with anyone on his staff. This was one of the easiest experiences I've had for purchasing a vehicle.

I had a horrible experience with Ewald in Oconomowoc when I purchased a new vehicle in 2016. Kayser corrected the situation and went above and beyond.... I ended up with a far better vehicle. I have to give a lot of credit to Eric Lord my salesman, and Mark in the service center. The new GM is great. They're honest and compassionate people that worked hard to do what they could to take care of me. I really can't say enough good things about the dealership. They're an honest dealership and the service center is superior. Thank you.