[{"id":256365,"personPtyId":38564370,"firstName":"Glen","lastName":"Bornick","titleText":"Sales Manager","emailTxt":"g.bornick@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":129,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/f4f3c4410fc1.jpg","drDealerId":35143,"dealerEmpStartDtUtc":"928195200","industryStartDtUtc":"928195200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":256362,"firstName":"Steve","lastName":"Slayton","titleText":"Business Manager","emailTxt":"s.slayton@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":128,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/83d7f45378a2.jpg","drDealerId":35143,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":598358,"firstName":"Jim","lastName":"Kumbier","titleText":"General Manager","emailTxt":"j.kumbier@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/f00ad8d77fa1.jpg","drDealerId":35143,"dealerEmpStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":256367,"firstName":"Derek","lastName":"Kumbier","titleText":"Sales Consultant","shortBioText":"I was born and raised right here in Watertown, WI. I pride myself on product knowledge and being here to answer any questions. I have worked with the Kayser Automotive Group for 10+ years and will be here for many more. Feel free to reach out and I will be sure to give you 100% of my attention.","emailTxt":"d.kumbier@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/2db1b62515e5.jpg","drDealerId":35143,"dealerEmpStartDtUtc":"1249084800","industryStartDtUtc":"1249084800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":256368,"personPtyId":38823379,"firstName":"Scott","lastName":"Bornick","titleText":"Sales Consultant","emailTxt":"s.bornick@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/c1969f027cfc.jpg","drDealerId":35143,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":419366,"personPtyId":38396426,"firstName":"Eric","lastName":"Lord","titleText":"Sales Consultant","shortBioText":"I am a Marine Veteran, after I graduated High School in 1997 I left for Marine Bootcamp. I served my country Honorably until 2004. I went to college and studied Criminal Justice. In 2010 I married my wife Kim, we have two beautiful girls Rilynn and Piper. In my off time I love to golf, bowl, and spend time with my family. I did sell the Chrysler Brand from 2005 to 2006. I left the industry to pursue something different. I am happy I came back selling for Kayser. Kayser makes it a great environment to work in and buy a vehicle from. If you are looking for a great experience and deal please get in touch with me at Kayser Chrysler Center of Watertown.","emailTxt":"e.lord@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/81695a92132e.jpg","drDealerId":35143,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":256373,"firstName":"Frank","lastName":"Winter","titleText":"Sales Consultant","emailTxt":"f.winter@kayseronline.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/cdf8b32f3769.jpg","drDealerId":35143,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":256369,"firstName":"Mark","lastName":"Nufer","titleText":"Service Advisor","emailTxt":"m.nufer@kayseronline.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/9a89fcaaa9f3.jpg","drDealerId":35143,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":266979,"firstName":"Dave","lastName":"Strohmayer","titleText":"Service Manager","emailTxt":"d.strohmayer@kayseronline.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/08aa1ec79f05.jpg","drDealerId":35143,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":604395,"firstName":"Alfredo","lastName":"Acosta","titleText":"Sales Consultant","emailTxt":"a.acosta@kayseronline.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35143/employees/7d6fc017628e.jpg","drDealerId":35143,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Kayser Chrysler Center Watertown

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Kayser Chrysler Center Watertown Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2006

Kayser Chrysler Center of Watertown offers the full line of Chrysler, Dodge, Ram and Jeep models along with the largest selection of used cars in the Watertown area. Our management staff have put together a great team who continuously outperform our customers and my own expectations.

...



We look forward to seeing you again soon at the dealership! It's worth the drive.

Sean Baxter
President
Kayser Automotive Group

"A Kayser Buyer's a Wiser Buyer!"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
237 lifetime reviews. Includes reviews of Kayser Chrysler Center Watertown from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2019

    Couldn't have asked for a more pleasant experience purchasing my new Jeep! We have purchased a few vehicles from this dealership before and the staff was... friendly and accommodating as always. I had both of my children in tow, so I always appreciate fast service. Steve made sure paperwork was quick and painless. Glen handled delivery perfectly with the kids chattering in the backseat. He was very informative and patient. We were in and out in no time at all. There's no where else I would ever go for future purchases. Well done boys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glen Bornick

    Sales Manager

    (5.0) 129 reviews

    Steve Slayton

    Business Manager

    (5.0) 128 reviews

  • 5.0 out of 5
    September 30, 2019

    I worked with Derek Kumbier and got the deal I was looking for. Derek was very knowledgeable on all the vehicles I was interested in and when I went to... pick up my new vehicle the demonstration of the vehicle and all the new technology was impressive. Thanks Derek.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Slayton

    Business Manager

    (5.0) 128 reviews

    Jim Kumbier

    General Manager

    (5.0) 6 reviews

    Derek Kumbier

    Sales Consultant

    (5.0) 27 reviews

  • November 19, 2016

    it was a enjoyable buying experience because of Frank, David and Steve.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2019

    Glenn was awesome. (((( EXCELLENT)))) customer service. I Would definitely recommend him and the Kayser staff to Anyone looking to purchase a new or used... vehicle.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glen Bornick

    Sales Manager

    (5.0) 129 reviews

    Jim Kumbier

    General Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    September 28, 2019

    We had a wonderful experience at Kayser. Thank you to Glen for making our car buying easy and smooth. We love our new Jeep Compass.

    5.0 out of 5
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    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glen Bornick

    Sales Manager

    (5.0) 129 reviews

    Steve Slayton

    Business Manager

    (5.0) 128 reviews

  • 5.0 out of 5
    September 20, 2019

    I have been purchasing vehicles from Kayser for years because of the friendly and knowledgeable staff with a no pressure sales attitude. I also feel I... get the best deal on my purchases.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glen Bornick

    Sales Manager

    (5.0) 129 reviews

    Steve Slayton

    Business Manager

    (5.0) 128 reviews

    Jim Kumbier

    General Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    August 1, 2019

    I worked with Frank over a period of a month or more, mostly by email. I had a lot of questions having never bought a new car before. He was able to answer... every question and was patient while I gradually figured out what I wanted to buy and what I could afford. I did a lot of research and wanted to buy locally rather than travel to get a car. My dream car was a new 2019 Dodge Challenger in blue. While they didn't have this car on the lot, Frank was able to help acquire an exact model with all the features I wanted from another dealer. The price was reasonable given the specs and features/upgrades. I felt that Frank genuinely loved these kind of cars and was enthusiastic about helping me to find the right one. The actual sales process wasn't bad at all, easier and quicker than expected. Since I knew I wanted to have most of my mind made up before I even stepped foot on the premises, it was mostly just paperwork after that. I didn't have to wait long to get the car, only a few days once I committed to it. The guy in the sales office managed to talk me into getting a special service plan, which I hadn't really anticipated but it seemed like a good option considering how modern and computerized these new cars are. I felt less at ease with him because I hadn't spent any time getting to know him, and had developed more trust with Frank. But overall the process was quite quick and I was pretty much done within an hour. Feasting eyes upon the new car was a delight, better than expected and quite impressive. I'm glad I spent some extra to get the upgrades I wanted rather than settle for a lesser model. I also glad that Frank was able to be the one to help me at the end to get me ready to drive away in my new car. Since then everything's been smooth and super-cool. I love the new car and feel really blessed every day to have been able to enjoy it so much. I was never really into cars at all but all of a sudden I'm into it just because I put so much into choosing it, and because it's such a cool car. I'm turning heads and getting complements! I recommend working with Kayser, they're a friendly bunch. Frank is down to earth and a genuinely nice guy to work with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Winter

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    August 1, 2019

    My wife and I had the best car buying experience of our lives with Glen, Jim and Steve taking care of us. I have dreaded having to buy a new truck, however... these guys blew us away with the small town next door treatment we received. We live 45 minutes away and we will be making the drive back to purchase our next vehicle (wife's Jeep) from them. If you don't live in the Watertown area I swear to you it's worth a nice country drive to see these Boys!!! #totallyimpressed Brian Peterson

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glen Bornick

    Sales Manager

    (5.0) 129 reviews

    Jim Kumbier

    General Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    August 1, 2019

    I came in knowing exactly what I wanted and Eric was very helpful without applying any pressure or trying to push me into something I didn't want/need.... He was fully transparent on the pricing details and helped to get us in/out quickly on the day of purchase/delivery. Jim was very nice and explained their team philosophy on customer service, which made me feel comfortable working with anyone on his staff. This was one of the easiest experiences I've had for purchasing a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Slayton

    Business Manager

    (5.0) 128 reviews

    Jim Kumbier

    General Manager

    (5.0) 6 reviews

    Scott Bornick

    Sales Consultant

    (5.0) 47 reviews

    Eric Lord

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    August 1, 2019

    I had a horrible experience with Ewald in Oconomowoc when I purchased a new vehicle in 2016. Kayser corrected the situation and went above and beyond.... I ended up with a far better vehicle. I have to give a lot of credit to Eric Lord my salesman, and Mark in the service center. The new GM is great. They're honest and compassionate people that worked hard to do what they could to take care of me. I really can't say enough good things about the dealership. They're an honest dealership and the service center is superior. Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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