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Kayser Chrysler Center Watertown

(436 reviews)
Visit Kayser Chrysler Center Watertown
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
2020 consumer dealer award
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2020 consumer dealer award

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New (920) 545-2127 (920) 545-2127
Used (920) 545-2133 (920) 545-2133
Service (877) 467-4695 (877) 467-4695

Inventory

See all 132 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since December 2022.
Kayser Chrysler Center of Watertown offers the full line of Chrysler Dodge Ram and Jeep models along with the largest selection of used cars in the Watertown area. Our management staff have put together a great team who continuously outperform our customers and my own expectations.

We look forward to seeing you again soon at the dealership! It's worth the drive.

Sean Baxter
President
Kayser Automotive Group
A Kayser Buyer's a Wiser Buyer!

Service center

Phone number (877) 467-4695

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kayser Chrysler Center Watertown from DealerRater.

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My car sales man Glen was very helpful, patient,

My car sales man Glen was very helpful, patient, knowledgeable and kind. He used the years of experience at the dealer to make the process move quickly and efficiently.

My car sales man Glen was very helpful, patient,

My car sales man Glen was very helpful, patient, knowledgeable and kind. He used the years of experience at the dealer to make the process move quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We're glad to hear that Glen took great care of you. He’s a valuable part of our team, and your kind words mean a lot. If there’s anything we could have done to earn that fifth star, we’d really appreciate your feedback. We're always looking to improve and make the car-buying process even better. Thanks again for choosing us. - Daniel Wilkins, General Manager

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I a never purchased a truck from them and everyone was

I a never purchased a truck from them and everyone was very easy to work with. Glen was GREAT to work with and I would buy from Kayser again. 1st car from you but I will be back

I a never purchased a truck from them and everyone was

I a never purchased a truck from them and everyone was very easy to work with. Glen was GREAT to work with and I would buy from Kayser again. 1st car from you but I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for giving us the opportunity to earn your business. We’re glad your first experience with Kayser was a positive one. Glen will be happy to hear your feedback, and we look forward to helping you again when you're ready for the next one. Thanks for being part of the Kayser family! - Daniel Wilkins, General Manager

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Kayser always has serviced my Jeep Grand Cherokee and are

Kayser always has serviced my Jeep Grand Cherokee and are pleasant to work with. Anytime we’ve had an issue with the vehicle the service department and technicians have been able to diagnose and resolve quickly. Service with a smile 😀!

Kayser always has serviced my Jeep Grand Cherokee and are

Kayser always has serviced my Jeep Grand Cherokee and are pleasant to work with. Anytime we’ve had an issue with the vehicle the service department and technicians have been able to diagnose and resolve quickly. Service with a smile 😀!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Got in quickly.

Got in quickly. They identified the issue and had it resolved ahead of schedule. Good communication and prompt service.

Got in quickly.

Got in quickly. They identified the issue and had it resolved ahead of schedule. Good communication and prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service team

The team was able to figure out the electronic issue we were having with the van and create a plan for rectifying the problem when we return from our planned trip.

Great service team

The team was able to figure out the electronic issue we were having with the van and create a plan for rectifying the problem when we return from our planned trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jerry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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It took just about how long they told me it would.

It took just about how long they told me it would. very pleasant to work with.

It took just about how long they told me it would.

It took just about how long they told me it would. very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Terrific Renegade Purchase Experience!

I recently purchased a car at Kayser and had the good fortune to have Scott Bornick as my salesman. Scott was great throughout the whole experience. Professional and knowledgeable, he made the whole process seamless. This was my first purchase at this dealership and I highly recommend them!

Terrific Renegade Purchase Experience!

I recently purchased a car at Kayser and had the good fortune to have Scott Bornick as my salesman. Scott was great throughout the whole experience. Professional and knowledgeable, he made the whole process seamless. This was my first purchase at this dealership and I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laura, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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Liked the no pressure and the ease of transaction with

Liked the no pressure and the ease of transaction with great communication with Scott. Great experience.

Liked the no pressure and the ease of transaction with

Liked the no pressure and the ease of transaction with great communication with Scott. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very detailed in keeping me informed on status of repair

Very detailed in keeping me informed on status of repair and routine maintenance. Highly recommended

Very detailed in keeping me informed on status of repair

Very detailed in keeping me informed on status of repair and routine maintenance. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The service is prompt and efficient.

The service is prompt and efficient. The ride to and from the local restaurant is much appreciated. We come back for sales and service. We love our new van.

The service is prompt and efficient.

The service is prompt and efficient. The ride to and from the local restaurant is much appreciated. We come back for sales and service. We love our new van.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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