Reviews

4.5 out of 5 4.5
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 30, 2018

    Great all around experience. Sales people and financial people did all the could to help us get what we needed. The service dept. was also very helpful... with the one issue we had with the car we purchased, took care of the problem fast.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 24, 2018

    They obviously low-balled me on my trade-in because when I checked their website two days later they had it listed for about $6,000 more than what they... gave me for a trade in for my car that was in Immaculate condition with super low miles.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • June 4, 2013

    Matt Black greeted me by name when I walked in and promptly took care of my service appointment. I waited in the TV area and drank 2 cups of coffee and... when the vehicle was done Matt immediately let me know and went over the multipoint inspection. Getting my car serviced couldn't have been easier or more hassle free. Definitely considering Grappone Hyundai when I need another car and will recommend them to friends - and tell them to make sure to ask for Matt as their service advisor!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback! We are glad to hear you had an easy and hassle free experience while getting your car serviced at Grappone Hyundai! ...Thank you for the recommendation.

  • 5.0 out of 5
    July 30, 2018

    Our Grappone family member Toby Ireland. No finance manager involved. I felt as if I were sitting with a long lost friend, who was assisting me in getting... a vehicle. This is my third vehicle from Grappone, and I'll never go to another dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 20, 2018

    friendly staff i love Baba. melivin helped me get into a new sonata. hassle free and none of the haggle. makes the experience a lot less stressful

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 11, 2017

    I love the pressure free shopping, and the friendly sales staff. I never feel like they're pressuring me and I get upfront and open pricing without the... crazy haggling. Nathan really tried to accommodate us also in speeding up the paperwork and making sure the process didn't last longer than it needed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 17, 2017

    First time on my own and the staff made me feel heard and not pressured I loved my experience and let me tell you I was scared but the staff put me at... ease and got me an amazing rate

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 6, 2017

    We have bought three cars from Grappone and would not consider going anywhere else

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 5, 2017

    We have been dealing with Gappone Hyundai for 15 years We would not go anywhere else. They are the best dealership in our area

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 10, 2015

    I was looking for a pre owned car online and found the perfect car for myself. I was reluctant to go to the dealership to inquire about it because I do... not have good credit and I wasn't sure I would be able to put enough money down for a down payment ... but I took my chances. I was pleasantly surprised by how relaxing and welcoming the atmosphere was ... by everyone I encountered. Not only did I drive home with my dream car but I will be taking my car to Grappone to have my car serviced in the future AND I will more than likely buy my next car there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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