Read reviews that mention:
Loyal customer scammed with new car lease. Increased the agreed value of vehicle by $6,000. Walking from one desk to another. Didn't take off all of... the money due at signing. Charging four times the amount for the Polysteel. We've been trying to get this resolved for four months now. We've been calling, asking if he's in building, leaving voice mails, contacting GM headquarters, compliant with GM, chatted online on Betten Baker website, texted with customer service. We just filed a compliant with BBB. We stopped in several times and we get the runaround.
Don’t believe anything They tell you if you are getting a true car price From this dealership and they gave me a really good price on a truck to get me... wanting it and then when you are ready to buy the truck they inform you that they can’t sale the truck for that price it was about a $10,000 difference. I hope that no one has fallen for this true car price Hoax
The car I wanted was over a hundred miles away, on the other side of Lake Michigan. My salesman offered to obtain the car by personally taking the ferry... to Wisconsin and picking it up. That's service!
Great job! Service was nice prompt and friendly. The rental car process went smoothly.
My GM vehicles have been serviced by this dealership since 2005.
Didn't fix the problem the first time, fixed it the second time but charged me more money.
This facility went above and beyond. I arrived with a car problem and no appointment. They were quick to respond, identify the problem, arrange to have... the repairs completed and get me into a loaner car so I could get to work. OUTSTANDING CUSTOMER SERVICE.
This was my first visit to this dealership so I wasn't sure what to expect. I was introduced to my salesman James Stevens who made me feel at ease with... his low pressure approach. We arrived at what I considered a fair price on both the sale and my trade-in. I had a misunderstanding about some aspects of the closing but Scott Baker stepped in and made sure I fully understood the process which then proceeded to my complete satisfaction. Beautiful dealership with lots to choose from. I would be happy to do business with them again.
Since we purchased our Silverado at this dealership, we have brought it back here for repairs and routine maintenance. We have been pleased with their... service and workmanship. The facility is pleasant, efficient and clean.
Since we purchased our truck from this dealership, we have brought it back here for routine maintenance and other repairs. We have been pleased with their... service and workmanship. The facility is clean and pleasant.