Skip to main content

Betten Chevrolet Cadillac GMC Buick of Muskegon

(349 reviews)
Visit Betten Chevrolet Cadillac GMC Buick of Muskegon
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 716-1867 (888) 716-1867
Used (888) 715-4215 (888) 715-4215
Service (231) 903-4933 (231) 903-4933

Inventory

See all 322 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since May 2022.
At Betten Chevrolet Buick GMC Cadillac in Muskegon, we invite you to experience our community-focused dealership. Our team ensures exceptional service for visitors from Grand Rapids to Holland, MI. We offer a range of automotive resources, from new cars to financing and reliable service. Our motto, “Together, we drive success,” reflects our commitment to meeting your needs. We look forward to welcoming you into our growing family, driven by your satisfaction and trust.
We guarentee the highest trade-in values lowest prices and lowest payments.

Service center

Phone number (231) 903-4933

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Top Notch Service and Professional.

Top Notch Service and Professional.service ce tech-Martin was very helpful and polite. Thank you!

Top Notch Service and Professional.

Top Notch Service and Professional.service ce tech-Martin was very helpful and polite. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear you had a positive experience at Betten Cadillac. It's great to know that Martin provided you with top-notch service and assistance. We appreciate your kind words and look forward to welcoming you back for any future needs! Sincerely, Rob Morris | Service Director

Show full review

Infotainment problem not fixed, 3 visits for brand new

Infotainment problem not fixed, 3 visits for brand new vehicle. I get the feeling dealing with “an older person” reduces credibility in their eyes.

Infotainment problem not fixed, 3 visits for brand new

Infotainment problem not fixed, 3 visits for brand new vehicle. I get the feeling dealing with “an older person” reduces credibility in their eyes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I understand that experiencing infotainment issues multiple times with your new vehicle can be frustrating. We strive to provide the best service at Betten Cadillac, and your input is invaluable in helping us improve. I encourage you to reach out directly so we can discuss your concerns and ensure your vehicle is operating as it should. Thank you for bringing this to our attention. Sincerely, Rob Morris | Service Director

Show full review

Visit was well and smooth timed out well was system needs

Visit was well and smooth timed out well was system needs clean water to coffee was good

Visit was well and smooth timed out well was system needs

Visit was well and smooth timed out well was system needs clean water to coffee was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're glad to hear you had a smooth visit and enjoyed the coffee. We appreciate your feedback about the water system and will make sure to address it. We look forward to welcoming you back to Betten Cadillac! Sincerely, Rob Morris | Service Director

Show full review

Greg was very professional and friendly as well.

Greg was very professional and friendly as well. He was able to correct my iPhone settings, so I could utilize Apple Car Play for the 1st time in almost two years.

Greg was very professional and friendly as well.

Greg was very professional and friendly as well. He was able to correct my iPhone settings, so I could utilize Apple Car Play for the 1st time in almost two years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thank you for the 5 stars. Greg does a great job and truly cares for his clients.

Show full review

Diagnosed my vehicle wrong.

Diagnosed my vehicle wrong. Charged for something not needed. . Same issue when picked up. Had to take another day off to bring it back

Diagnosed my vehicle wrong.

Diagnosed my vehicle wrong. Charged for something not needed. . Same issue when picked up. Had to take another day off to bring it back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. I understand your concerns about the additional charge and the need to bring your vehicle back, which added extra time to your visit. At Betten Cadillac, we work to resolve service issues as smoothly as possible, and I appreciate your feedback as it helps us better serve our customers. If you’d like to discuss this further, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, Rob Morris | Service Director

Show full review

Impressive greetings and quick service.

Impressive greetings and quick service. Although a litte longer than expected. Waiting room very nice with TV, Cof6, and snacks.

Impressive greetings and quick service.

Impressive greetings and quick service. Although a litte longer than expected. Waiting room very nice with TV, Cof6, and snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Richard! I am thrilled to hear that you enjoyed the impressive greetings and quick service at Betten Cadillac, even if it took a little longer than expected. Our waiting room is designed for comfort, and we're glad you appreciated the amenities. We hope to see you again soon! Sincerely, Rob Morris | Service Director

Show full review

Steve always takes care of me and I really appreciate

Steve always takes care of me and I really appreciate what he does. It seems like a group effort too!

Steve always takes care of me and I really appreciate

Steve always takes care of me and I really appreciate what he does. It seems like a group effort too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I truly appreciate your positive feedback about Steve and the team at Betten Cadillac. We strive to provide excellent service, and it's heartwarming to know that our efforts have made a difference for you. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

Show full review

Always receive fast friendly service.

Always receive fast friendly service. Very comfortable waiting area with beverages and snacks offered. Love the free car wash!

Always receive fast friendly service.

Always receive fast friendly service. Very comfortable waiting area with beverages and snacks offered. Love the free car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Julie! We truly appreciate your kind words about the fast, friendly service and our comfortable waiting area at Betten Cadillac. We're glad you enjoyed the beverages, snacks, and the free car wash! We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

Show full review

Every since I purchase a car from Betten, I have always

Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle.

Every since I purchase a car from Betten, I have always

Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Sharon! We're thrilled to hear that you've had great experiences with service at Betten Cadillac since your vehicle purchase. Our team is dedicated to providing top-notch care for our customers' vehicles, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

Show full review

It was a good experience to bring my car to Betten

It was a good experience to bring my car to Betten Chevrolet in Muskegon. They did an excellent job and solved all the problems in my car in a short time . Thanks

It was a good experience to bring my car to Betten

It was a good experience to bring my car to Betten Chevrolet in Muskegon. They did an excellent job and solved all the problems in my car in a short time . Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tanya, for sharing your positive experience with Betten Cadillac! We're thrilled to hear that you had a good experience and that our team was able to resolve all the issues with your car quickly. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

Show full review
See all 347 reviews