Reviews
My husband and I went to look for a new car and Chad
My husband and I went to look for a new car and Chad Addicott hooked us up with a really nice 2023 Chevy Traverse. We love it!
My husband and I went to look for a new car and Chad
My husband and I went to look for a new car and Chad Addicott hooked us up with a really nice 2023 Chevy Traverse. We love it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you and your husband found a great new 2023 Chevy Traverse with Chad's help at Betten Cadillac. We appreciate your kind words and hope you enjoy every drive in your new vehicle. Come visit us again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793
By far best sales and ops team I’ve ever worked with!
By far best sales and ops team I’ve ever worked with! 1000% recommend Jeff, Jake, and Betten Team.
By far best sales and ops team I’ve ever worked with!
By far best sales and ops team I’ve ever worked with! 1000% recommend Jeff, Jake, and Betten Team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Jeff, Jake, and the entire Betten Cadillac team. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, Maria Secord msecord@bettengm.com 231-759-5793
I worked with Greg Pike who was very accommodating.
I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.
I worked with Greg Pike who was very accommodating.
I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Douglas, for your wonderful review! We’re thrilled to hear that Greg was able to find the 2025 Encore GX for you and that your experience at Betten Cadillac was enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com
I worked with Greg Pike who was very accommodating.
I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.
I worked with Greg Pike who was very accommodating.
I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you had such a positive experience working with Greg at Betten Muskegon. It's great to know he was able to find the 2025 Encore GX for you quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793
Greg was easy to work with and I’m super satisfied with
Greg was easy to work with and I’m super satisfied with my new car.
Greg was easy to work with and I’m super satisfied with
Greg was easy to work with and I’m super satisfied with my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We truly appreciate your kind words and are thrilled to hear that you are super satisfied with your new car. At Betten Cadillac, we strive to make the car buying experience enjoyable. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com
Found a fantastic deal on marketplace Benton was
Found a fantastic deal on marketplace Benton was advertising in '94 Corvette it is awesome better than any delay ran across once in a lifetime deal we went test drove it put a hundred bucks down had to wait a couple weeks for money to come choose through the bank and then it was ours and everything was great at bed and I'd recommend them to anyone so have Merry Christmas guys thanks Frankie
Found a fantastic deal on marketplace Benton was
Found a fantastic deal on marketplace Benton was advertising in '94 Corvette it is awesome better than any delay ran across once in a lifetime deal we went test drove it put a hundred bucks down had to wait a couple weeks for money to come choose through the bank and then it was ours and everything was great at bed and I'd recommend them to anyone so have Merry Christmas guys thanks Frankie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Charles, for your wonderful review! We're thrilled to hear you found an amazing deal on the '94 Corvette at Betten Cadillac. It's great that you enjoyed the test drive process and that everything went smoothly. Your recommendation means a lot to us, and we truly appreciate your support. Have a fantastic holiday season, and we look forward to seeing you again! Sincerely, Pete Adkins | padkins@bettengm.com
2017 car picked out and tried giving a different one.
2017 car picked out and tried giving a different one. Negative $8,000 added to new car cost. Oil Change cost doubled. I compare shopping here to going to a casino.
2017 car picked out and tried giving a different one.
2017 car picked out and tried giving a different one. Negative $8,000 added to new car cost. Oil Change cost doubled. I compare shopping here to going to a casino.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Allen, Thank you for your review. I apologize that you didn't have a 5 star experience with us and I'd like to hear more about your experience. Please feel free to contact me at slandreth@bettenautogroup.com Thank you, Scott Landreth
My sale guy was nice!
My sale guy was nice! Very iinformative and knowledgeable about the vehice i choice. Process unfortunately., was long how every I walked out with the vehicle i wanted and information on how to operate the mean gadget th SUV offers
My sale guy was nice!
My sale guy was nice! Very iinformative and knowledgeable about the vehice i choice. Process unfortunately., was long how every I walked out with the vehicle i wanted and information on how to operate the mean gadget th SUV offers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Sherita! We’re glad to hear that you found our team informative and knowledgeable about the vehicle you chose. We understand that the process can sometimes take longer than expected, but we are thrilled that you walked away with the SUV you wanted and the information you needed. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Betten Cadillac. Enjoy your new vehicle! Sincerely, Pete Adkins | padkins@bettengm.com
I would not recommend anyone getting their vehicle fixed
I would not recommend anyone getting their vehicle fixed there. I had to get transmission replaced and they had no rental cars to use and my insurance only paid for one week of rental car and I had to pay for the rest of time which they had my car which was almost 3 weeks. Transmission was warranteed but I will not go back there if not under warranty. I am still trying to pay off this credit card bill and their labor prices are terrible.
I would not recommend anyone getting their vehicle fixed
I would not recommend anyone getting their vehicle fixed there. I had to get transmission replaced and they had no rental cars to use and my insurance only paid for one week of rental car and I had to pay for the rest of time which they had my car which was almost 3 weeks. Transmission was warranteed but I will not go back there if not under warranty. I am still trying to pay off this credit card bill and their labor prices are terrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience. We understand that the delay in getting your vehicle serviced and the rental car situation was frustrating. At Betten Cadillac, we strive to provide the best service possible, and we appreciate your feedback regarding our labor pricing and rental car availability. If you'd like to discuss your concerns further, please feel free to reach out to us. Sincerely, Rob Morris | Service Director
Great price, great service, friendly staff.
Great price, great service, friendly staff. We drove over from Wisconsin to buy car. They had great communication by phone, email, and text.
Great price, great service, friendly staff.
Great price, great service, friendly staff. We drove over from Wisconsin to buy car. They had great communication by phone, email, and text.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Betten Cadillac. It's fantastic that you found great communication and friendly service during your visit from Wisconsin. We look forward to welcoming you back in the future! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793