Davidson Chevrolet Cadillac Buick GMC of Rome

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 31, 2019

    Very easy to do business with. We traveled a considerable distance when we found the GMC Terrain we would ultimately purchase. Our salesperson made the... process smooth and easy, and we only had to make one more trip to pick up our vehicle. Very good experience.

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    Shopped for a used car
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    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a positive experience with us. Safe travels!

  • 5.0 out of 5
    July 20, 2019

    Parts were in timely despite a back order situation. Lisa is very thorough. Final price came in below estimate so there were no surprises.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Wow, we're glad you had such a wonderful experience with Lisa! Thanks for the recommendation, and have an amazing day!

  • December 21, 2017

    The service advisors are very friendly and helpful. It is nice to see people who are good at their job and represent the dealership in a positive way.

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  • 5.0 out of 5
    July 2, 2019

    Their service department is always fast and friendly!

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    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Davidson Chevrolet Cadillac Buick GMC of Rome and we hope... to see you again.

  • 5.0 out of 5
    November 9, 2018

    Very friendly and professional staff. Great dealership to work with. They are very careful with your vehicle and always get the repair done correctly.

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    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

  • 4.0 out of 5
    October 31, 2018

    Davidson Chevrolet has always been a great experience ever since I had purchased my vehicle from them.The team that works in the service dept. has always... been on the money when it comes to my car.Good attitudes,personable,and courteous.Enjoy going to Davidson’s.

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    Came in for service or repair
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    May 30, 2018

    Excellent. Have purchased at davidson before with same salesmen Gary. We really like Gary. We actually purchased 2 new vehicles from him this month.

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    Shopped for a new car
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    Dealer Response

    We appreciate your 5-star review Charlie! Thank you for choosing Davidson of Rome!

  • 3.0 out of 5
    April 10, 2018

    I had three tires that needed replacing because of broken belts. There fourth tire was okay for now. Three tires were replaced and the fourth one has... 11,500 miles on it. If three tires went bad, why would I want the present fourth tire not replaced at Buick's cost. Obviously there was a defect. I called Buick myself and was told if something goes wrong with the fourth tire, let us know. What? You mean after an accident that may occur. Davidson's, I felt, should have advocated with Buick on behalf for a fourth tire. We'll see what happens. If that fourth tire is not replaced, I doubt I would buy another Buick. The cost of a tire to keep a customer that has always bought Buicks for the past 30+ years isn't worth it?

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    Dealer Response

    Hi Carol - Unfortunately, we are bound by GMs regulations on when a tire would be covered under warranty. If you do feel uncomfortable driving with th...e fourth tire, you can purchase a new one and we would be happy to replace it, we just are unable to cover it under GM warranty. If you have any questions or concerns please give us a call!

  • 4.0 out of 5
    February 23, 2018

    I was told I have 2 more oil changes and NO TIRE ROTATIONS LEFT . When I purchased the vehicle I was under the impression that both we good for as long... as I owned my vehicle, when i purchase the service plan . And why would you not put the same amount of tire rotations with oil changes my dad always drilled into me when you get oil change get tires rotated . I SMH whoever the genius was that came up with more oil changes then tire rotations . I really left upset after being told that I only have a certin number of oil changes , when like I said I was under the impression when I paid $24, 000 for the vehicle that the oil changes/tire rotations were good as long as I owed the vehicle

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    Dealer Response

    We are sorry to hear you weren't satisfied with your experience at our store. We strive to provide the best service to our customers so if you would l...ike to speak further with our F&I Manager, Kyle, please give us a call at 315-337-2440.

  • 5.0 out of 5
    March 10, 2017

    I have been bringing my cars here for service, for years, and that has been great. This is the first vehicle that I have purchased from them and the experience... was great. The salesman was very good.

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    Shopped for a used car
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