Davidson Chevrolet Cadillac Buick GMC of Rome

Reviews

4.4 out of 5 4.4
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2018

    Very friendly and professional staff. Great dealership to work with. They are very careful with your vehicle and always get the repair done correctly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

  • 4.0 out of 5
    October 31, 2018

    Davidson Chevrolet has always been a great experience ever since I had purchased my vehicle from them.The team that works in the service dept. has always... been on the money when it comes to my car.Good attitudes,personable,and courteous.Enjoy going to Davidson’s.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service... to our guests. Please come see us for any future needs.

  • December 21, 2017

    The service advisors are very friendly and helpful. It is nice to see people who are good at their job and represent the dealership in a positive way.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2018

    Excellent. Have purchased at davidson before with same salesmen Gary. We really like Gary. We actually purchased 2 new vehicles from him this month.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your 5-star review Charlie! Thank you for choosing Davidson of Rome!

  • 3.0 out of 5
    April 10, 2018

    I had three tires that needed replacing because of broken belts. There fourth tire was okay for now. Three tires were replaced and the fourth one has... 11,500 miles on it. If three tires went bad, why would I want the present fourth tire not replaced at Buick's cost. Obviously there was a defect. I called Buick myself and was told if something goes wrong with the fourth tire, let us know. What? You mean after an accident that may occur. Davidson's, I felt, should have advocated with Buick on behalf for a fourth tire. We'll see what happens. If that fourth tire is not replaced, I doubt I would buy another Buick. The cost of a tire to keep a customer that has always bought Buicks for the past 30+ years isn't worth it?

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Carol - Unfortunately, we are bound by GMs regulations on when a tire would be covered under warranty. If you do feel uncomfortable driving with th...e fourth tire, you can purchase a new one and we would be happy to replace it, we just are unable to cover it under GM warranty. If you have any questions or concerns please give us a call!

  • 4.0 out of 5
    February 23, 2018

    I was told I have 2 more oil changes and NO TIRE ROTATIONS LEFT . When I purchased the vehicle I was under the impression that both we good for as long... as I owned my vehicle, when i purchase the service plan . And why would you not put the same amount of tire rotations with oil changes my dad always drilled into me when you get oil change get tires rotated . I SMH whoever the genius was that came up with more oil changes then tire rotations . I really left upset after being told that I only have a certin number of oil changes , when like I said I was under the impression when I paid $24, 000 for the vehicle that the oil changes/tire rotations were good as long as I owed the vehicle

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear you weren't satisfied with your experience at our store. We strive to provide the best service to our customers so if you would l...ike to speak further with our F&I Manager, Kyle, please give us a call at 315-337-2440.

  • 5.0 out of 5
    March 10, 2017

    I have been bringing my cars here for service, for years, and that has been great. This is the first vehicle that I have purchased from them and the experience... was great. The salesman was very good.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2015

    I always have a good experience when I bring my vehicle in for service. Everyone is very pleasant and if I wait the time is not long.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2015

    Very pleased with every aspect of Davidsons to this point. No hassles and always friendly. I have dealt with a great salesman and had countless dealings... with the service department. Very pleased to this point and plan on purchasing another vehicle soon from Davidsons.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2015

    I didn't have to wait around all that long for my service to be completed. In the meantime the wifi and coffee were both excellent and I got quite a bit... accomplished online while I was there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews