Reviews
Great service
Always courteous and friendly. They are prompt and always answer any questions or concerns I may have. Always talk to you and get permission before doing any additional work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Pulice | Service Manager
Great Services
Customer service representatives are always professional. This is my second vehicle through Lithia and so far I have had great experiences with both of my vehicles and with with the staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience, Beatrice! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shiloh Jordan | General Sales Manager
Very helpful, providing a shuttle awesome
My customer service rep was very efficient and went above and beyond with making me happy. I will be back and hopefully he is the one helping me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, David Pulice | Service Manager
Good facility and people
Shawn penny is professional and nice, he’s well prepared, you’ll feel comfortable to deal with him. He’s gentle, won’t push the stress on you, I had good conversations with him all the time, I’ll recommend him to my friend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for leaving this awesome review of our dealership, Linlin. Shawn truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Shiloh Jordan | General Sales Manager
Great service and knowledgeable employees.
Sales mans knowledge. Shawn Penny helped me from start to finish. It was a very comfortable situation. I left extremely happy.ĺwhere else can I find this..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience, Joanna! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shiloh Jordan | General Sales Manager
Fast and Friendly Service
The customer service was top notch. I liked the cleanliness and warmth of the receiving garage. This is, going forward, my shop of choice for my auto needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out, Tracy! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, David Pulice | Service Manager
Great service and wonderful people
Everyone is so kind and efficient! Had an appointment and was seen even a few minutes early and everything was taken care of in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Syrena! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Douglas Linder | General Manager
Great service, excellent waiting area.
Oil change performed quickly. Very short wait time. Service manager was quite helpful in discussing upcoming service needed on vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Gale! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Pulice | Service Manager
Great Service
I was completely satisfied with my experience. The service writer was quick, effective and cordial. I stopped in for a oil change and they also completed a recall on my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Todd! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Pulice | Service Manager
Nice facilities
Oil change was relatively quick this time. I appreciate the use of customer wifi while waiting. Hannah is always friendly.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, David Pulice | Service Manager