Great Lakes Ford of Muskegon

4.9
(18 reviews)
View all hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
(231) 777-2750 (231) 777-2750

Inventory

About our dealership

Service center

Phone number (231) 777-2750

Service hours

Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed

Reviews

4.9
(18 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

oil change service

The technician was very professional, friendly, thorough and quick.

5.0

Great Lakes Ford

Great dealership top to bottom. Friendly helpful people that care about you and your experience

5.0

Great customer service!

Very happy with the customer service I received! Everything was done in a timely manner. I was overall extremely satisfied with my experience!

5.0

Great service but slow

Had bad weather on the day I was there, so luckily, was no one there. Didn't have the usual 30+ minutes of waiting, just for an oil change, for a change! I love their service, but hate how slow they are most of the time.

Dealer response

We hope your oil change was completed to your satisfaction, Fred! Thanks again for your business! Take care!

5.0

Ford owner for life I hope

Great place to deal with, I have bought 4 vehicles from Great Lakes Ford and have been satisfied with everyone of them. Now on my last F150 I bought I felt like I got the bait and switch. One sales person sold me the truck and I added a tonneau cover and running boards to my deal. Them I go to pick it up and he was not there and had to deal with another sakes person. The truck had no running boards and no tonneau cover. She called the other sales person and he said they have to charge me for that stuff. Well I was not happy should have cancelled that sale but I did not. I will use that sale person anymore.

5.0

Great Lakes Ford - Purchase 2017 Ford Escape

We had a very pleasant experience with Great Lakes Ford. We worked with Matt Kahlo, first talking by phone, then trying out a Ford Escape based on our conversation. Matt matched us very well with the right car and no hassles or surprises at closing the deal. Very happy with our new car!

5.0

Great Lakes Ford Lincoln

Since my first buying experience at Great Lakes Ford Lincoln, I have been absolutely satisfied with no hassle warranty repairs, regular services and overall treatment received from everyone when I go there. I couldn't imagine buying anyplace else.

5.0

2018 Ford Escape

Matt is a good salesman. this is my 3rd vehicle from him

Dealer response

Gene, we're happy you had a good sales experience with Matt. Please don't hesitate to reach out if there's anything additional we can do for you!

5.0

Great Lakes Ford Muskegon

Matt took his time to understand our needs and desires, he delivered all the options that met our criteria. As our criteria evolved based on addition options and price points he accomadated all of our upgrades and matched them with our budget. We couldn't be happier with the sales experience. Would highly recommend Great Lakes Ford and without a doubt working with Matthew Kahlo.

4.7

oil change

Fast, efficient, and complete. Your price on oil changes is very competitive.

Read all 18 reviews