Sharon Chevrolet

4.5
(77 reviews)
Visit Sharon Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (888) 301-8345 (888) 301-8345
Used (315) 641-8907 (315) 641-8907
Service (866) 798-0370 (866) 798-0370

Inventory

See all 326 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2008.
Conveniently located on State Route 31
Liverpool NY north of Syracuse minutes from the Great Northern Mall Sharon Chevrolet is celebrating its 34th year in business!

Sharon Chevrolet carries the complete line of new Chevrolet cars trucks vans and SUV's.
We'll Make the Deal that YOU Want to Make!

Service center

Phone number (866) 798-0370

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.5
(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I couldn’t have asked to work with a better salesman than

I couldn’t have asked to work with a better salesman than Michael Ross. He meant the needs of my pacific situation, without hesitation or reservation. He also went above and beyond to make sure I had everything I need, and the vehicle was delivered to my home based on my Physical needs and some things that needed to be done before delivery couldn’t ask for a better salesman or dealership would highly recommend

5.0

I couldn’t have asked to work with a better salesman than

I couldn’t have asked to work with a better salesman than Michael Ross. He meant the needs of my pacific situation, without hesitation or reservation. He also went above and beyond to make sure I had everything I need, and the vehicle was delivered to my home based on my Physical needs and some things that needed to be done before delivery couldn’t ask for a better salesman or dealership would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that Michael managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! The Sharon Chevrolet Team

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5.0

Sharon Chevrolet Liverpool, NY

The salesman Dan DeGouff went above and beyond to allow us to purchase our new Equinox and take it home the same day. Very pleased.

5.0

Sharon Chevrolet Liverpool, NY

The salesman Dan DeGouff went above and beyond to allow us to purchase our new Equinox and take it home the same day. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judy, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Dan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! The Sharon Chevrolet Team

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5.0

Micheal Klien was a wonderful salesman!

Micheal Klien was a wonderful salesman! Very informative and courteous. Would purchase again from him!

5.0

Micheal Klien was a wonderful salesman!

Micheal Klien was a wonderful salesman! Very informative and courteous. Would purchase again from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sharon Chevrolet Team

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1.0

Unethical, greed driven dealership

My experience was terrible to say the least. I ordered a new car and when it arrived they told me it was going to have a market rate adjustment of 30 THOUSAND DOLLARS over the sticker price. This dealership has NO integrity, they are dishonest and greed driven. If you want more information have someone from cars.com contact me.

1.0

Unethical, greed driven dealership

My experience was terrible to say the least. I ordered a new car and when it arrived they told me it was going to have a market rate adjustment of 30 THOUSAND DOLLARS over the sticker price. This dealership has NO integrity, they are dishonest and greed driven. If you want more information have someone from cars.com contact me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give us a call so we can learn more about what happened and work toward a resolution. Your satisfaction is of the utmost importance. Thank you. The Sharon Chevrolet Team

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5.0

Matt Barbagallo Friendly.Knowledgeable.

New vehicle buying experience.On April 19,2023 I test drove and purchased a 2023 Silverado.Amazing truck.The entire process took less one hour.A very satisfied customer.Again.My thanks to Matt.

5.0

Matt Barbagallo Friendly.Knowledgeable.

New vehicle buying experience.On April 19,2023 I test drove and purchased a 2023 Silverado.Amazing truck.The entire process took less one hour.A very satisfied customer.Again.My thanks to Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing about customers that have a terrific experience at Sharon Chevrolet. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. The Sharon Chevrolet Team

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5.0

Our salesman, Miguel Rivera Ramos was very professional

Our salesman, Miguel Rivera Ramos was very professional and knowledgeable, and made the entire process from beginning to end of the sale very easy.

5.0

Our salesman, Miguel Rivera Ramos was very professional

Our salesman, Miguel Rivera Ramos was very professional and knowledgeable, and made the entire process from beginning to end of the sale very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joseph, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Miguel's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. The Sharon Chevrolet Team

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5.0

Done a day ahead of time.

Dropped my car off a day ahead of my scheduled service. They were able to get the car in on the day I dropped it off and complete the service. Super convenient for me and my wife.

5.0

Done a day ahead of time.

Dropped my car off a day ahead of my scheduled service. They were able to get the car in on the day I dropped it off and complete the service. Super convenient for me and my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Sharon Chevrolet Team

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5.0

Best dealership experience.They go the extra mile

My salesmen was amazing. Not pushy at all just let me tell him what I wanted/needed in my new car and he found it. The finance manager worked very hard to get me in my new car.I will go there again and will tell everyone to go there.

5.0

Best dealership experience.They go the extra mile

My salesmen was amazing. Not pushy at all just let me tell him what I wanted/needed in my new car and he found it. The finance manager worked very hard to get me in my new car.I will go there again and will tell everyone to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Sharon Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! The Sharon Chevrolet Team

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2.0

Sharon Chevrolet

I initiated an inquiry for two trucks online and included a GM discount code. I called a couple days later to speak to someone. I mentioned that I included an employee discount code online. I received a quote based on that discount. I went to the dealership that night and received all the pricing and financing information. I purchased it that night based on the price. I opted for the rustproofing. I returned two days later to pick up the truck. In finishing up the paperwork I was asked for the code. It turns out my code was was for supplier pricing not employee pricing. I did not know there was a difference. It amounted to an additional $2000. Now, I did not use the correct terminology. The dealership however, did not ask for the number as we discussed pricing the previous visit. I did not intentionally mislead them and I don?t believe they did anything intentional either. It was just two mistakes. Had I known that the truck was $2000 more initially I would not have purchased it. Since the vehicle was already registered and rustproofed, I proposed to split the $2000 as I believed we both had some culpability in the mistake. They said no as they could not sell it below the supplier pricing. I then prosed they pay for the rustproofing and I would pay the full $2000. Again, they said no. At that point I asked for my deposit back and left. I brought another couple with us as they were interested in a vehicle. We stopped at a restaurant on the way home and I was so mad I couldn?t eat. About half way through the meal the sales manager called and apologized. He said they would split the difference. I left the restaurant and finished the transaction. I told him all I wanted was a fair resolution. The night I picked up the truck I showed a friend at home. One of the ?keys? did not work. I assumed the battery was bad. I soon got a call from the dealership. I had someone else?s key and they had mine. Yes, just a mistake. I had to go 10 miles to a UPS location to send them back. All in all, just a series of missteps, some mine and some theirs. Nothing intentional. Just an unpleasant transaction.

2.0

Sharon Chevrolet

I initiated an inquiry for two trucks online and included a GM discount code. I called a couple days later to speak to someone. I mentioned that I included an employee discount code online. I received a quote based on that discount. I went to the dealership that night and received all the pricing and financing information. I purchased it that night based on the price. I opted for the rustproofing. I returned two days later to pick up the truck. In finishing up the paperwork I was asked for the code. It turns out my code was was for supplier pricing not employee pricing. I did not know there was a difference. It amounted to an additional $2000. Now, I did not use the correct terminology. The dealership however, did not ask for the number as we discussed pricing the previous visit. I did not intentionally mislead them and I don?t believe they did anything intentional either. It was just two mistakes. Had I known that the truck was $2000 more initially I would not have purchased it. Since the vehicle was already registered and rustproofed, I proposed to split the $2000 as I believed we both had some culpability in the mistake. They said no as they could not sell it below the supplier pricing. I then prosed they pay for the rustproofing and I would pay the full $2000. Again, they said no. At that point I asked for my deposit back and left. I brought another couple with us as they were interested in a vehicle. We stopped at a restaurant on the way home and I was so mad I couldn?t eat. About half way through the meal the sales manager called and apologized. He said they would split the difference. I left the restaurant and finished the transaction. I told him all I wanted was a fair resolution. The night I picked up the truck I showed a friend at home. One of the ?keys? did not work. I assumed the battery was bad. I soon got a call from the dealership. I had someone else?s key and they had mine. Yes, just a mistake. I had to go 10 miles to a UPS location to send them back. All in all, just a series of missteps, some mine and some theirs. Nothing intentional. Just an unpleasant transaction.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your thoughts and feedback with us, Antonio. We strive to provide the gold standard of service for all of our customers. We would very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. The Sharon Chevrolet Team

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2.0

Customer Service? Not today at Sharon Chevrolet

I just drove 32 miles to look at a 2023 Corvette Convertible. I went there to possibly negotiate a deal. I was there gauking at the car, and not one time did any of the salesperson's come and ask the all important question..."May I help you". At least 3 employees were in their office talking to each other in full view of me looking at the car. Little did they know, that I would have been in a position to pay cash for the car.

2.0

Customer Service? Not today at Sharon Chevrolet

I just drove 32 miles to look at a 2023 Corvette Convertible. I went there to possibly negotiate a deal. I was there gauking at the car, and not one time did any of the salesperson's come and ask the all important question..."May I help you". At least 3 employees were in their office talking to each other in full view of me looking at the car. Little did they know, that I would have been in a position to pay cash for the car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are not pleased to hear of the incident you have described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Sharon Chevrolet Team

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