Reviews
Write a reviewBest dealership experience.They go the extra mile
My salesmen was amazing. Not pushy at all just let me tell him what I wanted/needed in my new car and he found it. The finance manager worked very hard to get me in my new car.I will go there again and will tell everyone to go there.
At Sharon Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! The Sharon Chevrolet Team
Sharon Chevrolet
I initiated an inquiry for two trucks online and included a GM discount code. I called a couple days later to speak to someone. I mentioned that I included an employee discount code online. I received a quote based on that discount. I went to the dealership that night and received all the pricing and financing information. I purchased it that night based on the price. I opted for the rustproofing. I returned two days later to pick up the truck. In finishing up the paperwork I was asked for the code. It turns out my code was was for supplier pricing not employee pricing. I did not know there was a difference. It amounted to an additional $2000. Now, I did not use the correct terminology. The dealership however, did not ask for the number as we discussed pricing the previous visit. I did not intentionally mislead them and I don?t believe they did anything intentional either. It was just two mistakes. Had I known that the truck was $2000 more initially I would not have purchased it. Since the vehicle was already registered and rustproofed, I proposed to split the $2000 as I believed we both had some culpability in the mistake. They said no as they could not sell it below the supplier pricing. I then prosed they pay for the rustproofing and I would pay the full $2000. Again, they said no. At that point I asked for my deposit back and left. I brought another couple with us as they were interested in a vehicle. We stopped at a restaurant on the way home and I was so mad I couldn?t eat. About half way through the meal the sales manager called and apologized. He said they would split the difference. I left the restaurant and finished the transaction. I told him all I wanted was a fair resolution. The night I picked up the truck I showed a friend at home. One of the ?keys? did not work. I assumed the battery was bad. I soon got a call from the dealership. I had someone else?s key and they had mine. Yes, just a mistake. I had to go 10 miles to a UPS location to send them back. All in all, just a series of missteps, some mine and some theirs. Nothing intentional. Just an unpleasant transaction.
Thank you for sharing your thoughts and feedback with us, Antonio. We strive to provide the gold standard of service for all of our customers. We would very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. The Sharon Chevrolet Team
Customer Service? Not today at Sharon Chevrolet
I just drove 32 miles to look at a 2023 Corvette Convertible. I went there to possibly negotiate a deal. I was there gauking at the car, and not one time did any of the salesperson's come and ask the all important question..."May I help you". At least 3 employees were in their office talking to each other in full view of me looking at the car. Little did they know, that I would have been in a position to pay cash for the car.
We are not pleased to hear of the incident you have described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Sharon Chevrolet Team
Ended up getting a 2019 Chevrolet Silverado.
Ended up getting a 2019 Chevrolet Silverado. Caleb Lofstrom and everyone else was not pushy when trying to put us into a truck .And Garth explained everything to us when it came to financing it.We are very pleased with our new truck.Great first experience with Sharon Chevrolet. Thank you ,from Tom and Mary Livermore. A job well done.!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Sharon Chevrolet Team
Tom really loves his new truck.Took the dogs to lights on the lake Saturday. Dogs loved the ride.
Client
Great experience, quick delivery. Salesman Michael was great!
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Sharon Chevrolet Team
Customer
Work was completed very timely. Dealership accepted my coupon for a lower price over existing market price.
We appreciate the kind words, Thomas. We look forward to seeing you again in the future! The Sharon Chevrolet Team
Routine service
Routine service completed in a professional and timely manner
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Sharon Chevrolet Team
New Truck 2500 HD Custom
Purchased new truck. Sales staff friendly. Found truck I was looking for. Had to wait awhile. Normal. When Truck came in. They called. Went in finalized purchase. Had new running boards installed. Rust protection. Picked up truck a couple of days later.Gave me a full tank of Gas!.
Thank you for taking the time to share your feedback regarding your experience at Sharon Chevrolet and congratulations on your new truck! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! The Sharon Chevrolet Team
New car
Friendly staff and very clean dealership and fast service lots of vehicles to purchase from thanks guys
Thank you for taking the time to share your feedback regarding your experience at Sharon Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! The Sharon Chevrolet Team
WOW WHAT A GREAT DEAL!!
Micheal Klein did such a great job helping me find my new vehicle! Very pleased with the staff and sales manager Brian Brophy. They made the sales process so smooth and comfortable. I highly recommend Sharon Chevrolet!
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. The Sharon Chevrolet Team