Meade Lexus of Lakeside

"Advisor" "advises" that your car needs services that they have already performed a few months back. For example change of drivertrain fluid, when it was performed, I was told its once a lifetime thing. Now at last appnt 10K miles later, they again "advised" that my car would benefit from change of drivetrain fluids. They also advised that my car needs new spark plugs, the spark plugs were changed 15K miles back!! This causes the cost of maintenance to go up dramatically. Further, they offer financing of service cost--- at 38% APR!!! That's in the fine print, if you bother to read it, and is a lot higher than credit cards. And here I thought, credit card companies were thieves. I don't expect these tactics from a Lexus dealer. These are tricks belonging to neighborhood used car lots. Its pathetic & takes my confidence away from Lexus. I have 2 Lexus's in my household. I was looking for a third, but after this experience, another Lexus is a strict no.

I have been buying cars at lexus of lakeside for thirty one years!! They have the best sales staff-- Service department-- Parts department-- Car detailers etc. Lexus sells the most reliable cars in the marketplace. Lexus of Lakeside is by far The very best!! Gordy A.

Jackson, Adam, Melisa, and the info tech Guy was great! Buying my 2020 RX 350, was hassle free with the Lexus Team. My purchase was online basically. I believed i received a good price on the SUV. I will do it again, if the right vehicle comes up.

The customer service at this dealership was great. Thanks again for a pleasant and outgoing experience Lexus of Lakeside. Will definitely recommend.

Outstanding customer service. Sold my Lexus for a MB. Big mistake. This service center is definitely 5⭐️ Can’t even get a loaner from MB for recalls😡 I’ll be back Meade. Chris & Lindsay are superstars!

The advertised MSRP price on Meade Lexus of Lakeside web site is over/higher than MSRP price on window sticker

False advertisement! Test driving done after confirming availability of an RX. Disappointed with Dennis M and manager Kate P after learning that they will not honor price as advertised. Photos of online price with same stock and VIN of vehicle shown to both. Was offered a different vehicle instead. They lost my business. Dealt with 2 great people here before; Larry L and Linda S here 2 years ago but they are no longer with them. Very disappointed!

Charles is the absolute greatest. I was so nervous and he made me feel so comfortable…and not rushed. Thanks Charles 🙌🏼

Our journey at Meade Lexus of Lakeside began several years ago, when we acquired an older model Lexus that we began to bring into the service department for oil changes and other things that needed to be done. Our overwhelmingly positive, friendly experience with the service team staff is what brought us in as new customers when it was time to upgrade our vehicle. From the very beginning, Ron was very understanding of our needs and had the perfect recommendation for our family. He continued to go above and beyond in order to ensure that we were able to walk out with the keys to our new Lexus. In addition to Ron's friendliness and expertise, we were assisted by Kate, who managed to get us a great deal on our vehicle. Matt and Aaron were wonderful to work with as well, and left no stone unturned and no question unanswered when it came to the financing, services, and features our car came with. We will definitely be returning to Meade Lexus of Lakeside for many, many years for our current and future vehicle needs.

Disappointed by this dealership service department. Took our car here to have them diagnose a suspension shimmy coming from the rear of the car as well as a liftgate intermittent issue with it not opening/closing under power. They visually inspected both and told us there was no issue. My wife took the car for a drive with them and pointed out the suspension issue, which they acknowledged. Their explanation was that the car is older and all older cars have shimmy's. This is a 9 year old 2011 RX 350 with 134,000 miles. After discussing this further, they insisted that visual inspection is the only method they have to diagnose issues like this. This is far below my level of expectation for a dealerships capabilities. I also refuse to believe that Lexus owners just have to accept severe degradation of suspension quality as their vehicles age past 100,000 miles. Won't be going back here. My local small shop can diagnose things visually. Was hoping for more from Lexus. Disappointed.