Sales person was great - very informative but no pressure to buy - answered all my questions and concerns about purchasing a used vehicle. All the staff... was friendly and helpful
Seems like a great place to get a used car great prices. I will be Purchasing a new car by next year for sure from
The service at this dealer is second to none. Between the GM, Kate and sales rep, Jackson I was so satisifed with everything. I've never written a review... for a dealership before but, they made my car buying experience so enjoyable that I had to let people know. There's so much more I could say. If you're in the market for a car give this dealer a chance.
This dealership is not up front with what is sells. It does not back what it sells. really this is a lot of lexus dealers just dont shop at this one.
I am sorry to hear you had an unpleasant shopping experience. Would you please contact me directly to discuss the issue. I am unable to locate your in...formation based on the user name supplied but would greatly appreciate the opportunity to get a touch more insight as to what took place and try to assist in any way possible. Thank you for your time. Kate Paniccia General Manager 586-726-7944
I tried to do business over the internet with Meade Lexus of lakeside I was called by Anthony in sales,I asked for an out the door quote with all discounts... No response,just wanted me to come in and drive the vehicle. I asked for a window sticker,after And 2 try’s I got one I could read from the sales rep. Then the car I was interested was going to the Meade Lexus of Southfield for a potential customer to review. If the the customer did not buy it it would come back to Meade of Lakeside for me to see. Are you kidding me,what an experience.
Hi again, this is Kate, the General Manager that spoke with you a few times yesterday to apologize for the confusion of the vehicle's location. Our v...ehicles do tend to go back and fourth for customer's to test drive but as promised, we would be happy to bring the vehicle to your home or office for you to experience at your convenience. We stride to make the car buying purchase as seamless and transparent as possible. As I mentioned yesterday, you have my direct line and I am here to make that happen. Thank you for the feedback and please let me know how I can help!
My wife brought her car there for an oil change and Dave said she had a puncture in her tire and had to replace it for over 300 dollars on her vehicle.... Well there was no puncture in tire, if there was a problem there would have been a service light on. She drove from frankenmuth with no issues. She also drove back on the same tires with no issues. She called and told me what was going on and I called Dave and he was not very helpful. Well I can buy the same tire for 200 dollars less than what he wanted to charge for it and it doesn’t even need to be replaced. He’s a scam. when my wife picked up her car he had the nerve to sit there and call me stupid and that I don’t know what I am talking about. He’s a piss poor service rep and I know for a fact my wife will not ever be getting another Lexus and for sure won’t be back to this dealer.
Drove 3 1/2 hours to look at a car listed on their website and cars.com saw it on the lot went into dealership and was told it was sold drove 3 1/2 hours... home listing is still on the website and cars.com does anybody there care ? NO.
We showed up at 3:00 on a Saturday and found the car we wanted. They had pulled it up front and had it ready to go for a test drive. By 5:00 we were... on our way home with our new used car!!! Jackson and Linda were so polite and helpful we couldn't have been happier with the experience and we love our car!!!!!!
I went to this dealer because they had a car equipped like I wanted. They helpful and efficient with the purchase and even delivered the car to my place... of employment. They could not have been nicer. Follow up service has been great.
When I walked in to the dealership I wasn't paid attention to. I am spending whole lot of money but feel like not important to them. Why would I spend... that kind of money where you are not important. I think they didn't have to work hard to earn Lexus enthusiastics and that is why they act the way they did. It was well 15 minutes before I was entertained. Not sure if I would walk back to buy anything.