D'ELLA Buick GMC Cadillac

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
131 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 11, 2019

    We had a great experience working with Jared Cusma. We purchase a used car and the entire staff were professional and made for an enjoyable car buying... experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Nicole, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    September 19, 2018

    I had a great experience buying my first Cadillac. I knew what I wanted and I was in and out in no time! Thanks to everyone at D'ella Cadillac, I love... my new XTS.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Steve H, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Buick GMC!

  • February 28, 2014

    Purchased a new ATS from D'Ella. The experience was stress-free, easy-going and relaxed. The salesperson discussed my needs and was prepared ahead of time... to show me vehicles that met my requirements. He was very helpful and did not pressure me at all. Out of 20 or so cars I have purchased over the years, this was one of the nicer experiences.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 17, 2018

    Scheduled an appointment from 3 hours away to arrive and be told (with a shoulder shrug and smir) that the vehicle was sold an hour to an hour and a half... before our schedule (and confirmed) appointment time.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Michele Brown, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied wi...th your visit. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (518) 793-3871. Ask for Anthony Della Bella

  • 5.0 out of 5
    June 19, 2018

    I usually don’t write reviews but our recent experience with Della warrants a great one! We were looking for a new truck and worked with Alex Hernandez.... We went in pretty much with price only in mind but Alex helped us figure out what we actually needed and wanted. Then he helped us get a good price for all of the options we landed on. The entire process only took a few hours…from shopping to finance to driving our awesome new truck off the lot! Della was great to work with at every step!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    K.foy, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Buick GMC!

  • 5.0 out of 5
    August 30, 2017

    First time looking for a Cadillac. They have a great selection of top quality used vehicles. Bought a 2015 XTS with low miles, it came back from a previous... customer who bought something new. I liked the fact that they were back to the same dealer. Got a good price, no hassle. I live 80 miles away, worth the trip.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Dennis Kiefer, thank you for taking the time to leave a review for us at D'ELLA Buick GMC. We're happy we could meet your expectations!

  • 5.0 out of 5
    May 24, 2017

    I thoroughly enjoyed my purchase process. Van Chakalis was patient and kind as he helped me with every detail. I had been dreading the prospect of dealing... with a salesman. I felt like my grandson was helping me. Thank you. I was having some temporary hearing difficulties and Van's sensitivity to that was a gift of grace to me. I look forward to developing a continuing relationship.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Rebecca Wade, we are so pleased you enjoyed your visit to D'ELLA Buick GMC! Your recommendation means so much to us and we're so happy to have earned... it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! We will pass on your kind words to Van.

  • 5.0 out of 5
    May 21, 2017

    excellent service and experience. knowledgeable sales person

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Richard Hughes, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you ag...ain for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    November 29, 2016

    I've been a customer of D'Ella for one year now. I have never been disappointed in any of the services that I have received for my cars. The service... department especially Brenda, George, and Joanne are exceptional people; they are very knowledgeable; and they really care about you as a customer. I definitely recommend D'Ella Cadillac to any future buyer!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Beach Bum, thank you for leaving this detailed feedback about your experience with D'ELLA Buick-GMC-Cadillac. We are happy that our Service team lives... up to your expectations.

  • 4.0 out of 5
    October 24, 2016

    Good experience with this dealer. They accommodated an early test drive and had the car ready for me to get in and out. Did not buy here as the car did... not meet my criteria. Great staff and follow up after the visit.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us feedback.

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