Reviews
They pulled the old bait and switch claiming that the
They pulled the old bait and switch claiming that the cars.com price is too low and incorrect by 5k. Stay far away.
They pulled the old bait and switch claiming that the
They pulled the old bait and switch claiming that the cars.com price is too low and incorrect by 5k. Stay far away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Unexpected happiness.
Unexpected happiness. Stopped by curious about whether the new 2500 HD would fit in my garage. Two days later, Charlie and his team found us the perfect truck
Unexpected happiness.
Unexpected happiness. Stopped by curious about whether the new 2500 HD would fit in my garage. Two days later, Charlie and his team found us the perfect truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael Blossom has been a blessing for us over the
Michael Blossom has been a blessing for us over the years. He is so easy to work with and my husband and I always walk out of Cook Chevrolet feeling awesome! He makes the process of buying a car so easy and such a positive experience. Thank you!!
Michael Blossom has been a blessing for us over the
Michael Blossom has been a blessing for us over the years. He is so easy to work with and my husband and I always walk out of Cook Chevrolet feeling awesome! He makes the process of buying a car so easy and such a positive experience. Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don't waste your time.
Don't waste your time. I'm paying$50 a month on a $625 Bill every month. On the principal. Norm is a scammer. He'll send you Carfax with the wrong VIN number.
Don't waste your time.
Don't waste your time. I'm paying$50 a month on a $625 Bill every month. On the principal. Norm is a scammer. He'll send you Carfax with the wrong VIN number.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
i needed a used car and found it at cook's used lot.
i needed a used car and found it at cook's used lot. Byron was a fantastic help, next time i need a used car i will check Cook's first.
i needed a used car and found it at cook's used lot.
i needed a used car and found it at cook's used lot. Byron was a fantastic help, next time i need a used car i will check Cook's first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Inquired about an Equinox I was very interested in.
Inquired about an Equinox I was very interested in. Even submitted a price I was willing to pay. Got a generic robo text back. They need to remember those of us that inquire about a vehicle are real people. Bought a beautiful 2023 Blue Equinox from Feldman.
Inquired about an Equinox I was very interested in.
Inquired about an Equinox I was very interested in. Even submitted a price I was willing to pay. Got a generic robo text back. They need to remember those of us that inquire about a vehicle are real people. Bought a beautiful 2023 Blue Equinox from Feldman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dont.buy tonneau cover from them
Sales.was great love truck but the 600.00 tonneau cover is junk blows in wind noise canr.hear radio at.75mph dosent seal at all blows up like a balloon
Dont.buy tonneau cover from them
Sales.was great love truck but the 600.00 tonneau cover is junk blows in wind noise canr.hear radio at.75mph dosent seal at all blows up like a balloon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Cook Chevrolet Team
New Car Purchase
Justin at Cook Chevrolet was recommended by a friend. He?s a great guy and good to work with. The buying process was quick and easy.
New Car Purchase
Justin at Cook Chevrolet was recommended by a friend. He?s a great guy and good to work with. The buying process was quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Cook Chevrolet Team
Rude Sales Manager
came in there new car advertising and dealt with Josh he tried explaining to me why my pricing was over A 100.00 more a month then what there Ad reads. At this point he goes and gets the New car Manager Chelsea who tries to explain it to me. In which she failed to miserably and then started to get real rude with me when I called her out on her Lies I will never go back to Cooks and will tell all my friends and family to do the same. They are Liars and scammers
Rude Sales Manager
came in there new car advertising and dealt with Josh he tried explaining to me why my pricing was over A 100.00 more a month then what there Ad reads. At this point he goes and gets the New car Manager Chelsea who tries to explain it to me. In which she failed to miserably and then started to get real rude with me when I called her out on her Lies I will never go back to Cooks and will tell all my friends and family to do the same. They are Liars and scammers
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Ted, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, The Cook Chevrolet Buick Team
Cook Chevrolet in Vassar
I was looking for a trailblazer, I had ordered on from another dealership but when it arrived they said it was $2000 more. I was paying cash and couldn't afford $2000. more. The salesman told me I should walk away. I left crying. My brother told me to call Cooks Chevrolet and ask for Norm Labean. Norm happened to have a trailblazer that was in the show room, he wrote up the paper work and had it delivered to me 2� hours away free of charge. I won't go anywhere else now.
Cook Chevrolet in Vassar
I was looking for a trailblazer, I had ordered on from another dealership but when it arrived they said it was $2000 more. I was paying cash and couldn't afford $2000. more. The salesman told me I should walk away. I left crying. My brother told me to call Cooks Chevrolet and ask for Norm Labean. Norm happened to have a trailblazer that was in the show room, he wrote up the paper work and had it delivered to me 2� hours away free of charge. I won't go anywhere else now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase