Reviews
Great service
I had a good expiernce.Greg was very knowledgeable about the 2015 Cadilac. The sales and delivery process went smoothly and will definately be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jackie, thanks for this wonderful feedback. We are thrilled to know that you had a wonderful car buying experience with Greg. Congratulations on your new 2015 Cadillac! We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
My new Truck Purchase
During my multiple visits before I made my decision, Greg was very helpful and went the extra mile to satisfy my needs so I could make that purchase. I will make the recommendation to others to use Greg as their salesman. (Thanks Greg)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase Scott! Thank you for taking the time to write about your experience with us. At the dealership we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Greg was able to help find the perfect vehicle for you. We would love to work with you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
Friendly staff
The entire sales team was friendly and they have good variety of vehicles to pick from. They have a very resourceful finance department as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timmy thanks for your outstanding review! We are pleased to know that our team was friendly and provide you with such wonderful service. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you and we look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
New Truck
I am a multi purchase customer. Greg Martin treated me very well. I didn't make it easy as I am extremely busy. Greg didn't hound me at all, He kept in contact to inform me of new incentives and just to stay in touch. When I got my new truck home I noticed there was moisture inside the headlight housings. I was upset! Greg contacted me before the store even opened and had my truck picked up and dropped back off with new headlights installed. He really earned my business. I will recommend others to visit McDonald GMC and see Greg.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert, all of us at McDonald GMC Cadillac congratulate you on your new truck and appreciate the opportunity you presented to earn your business! Greg is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look very forward to seeing you again in the future! Best regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
courteous and proffessional
the staff was courteous and proffessional, the work was done quickly, scheduling was a little difficult, I made an appointment to have an alighnment and tie rod ends serviced when they checked the vehicle out they discovered they didn't have the parts. they knew prior to my appointment I needed tie rod ends but apparently did not check to see if they had parts. maybe a lack of internal communication between the service desk and parts dept. had to schedule another appt. a week later. other than that they did a good job
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendy, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
service experience
service was excellent....your employee escorted my wife from area to area...a great amount of attention was given to her...she said it was an excellent experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dale, thank you for taking the time to leave us this amazing feedback! We're thrilled to hear that our team has taken care of your wife, accommodated her needs and provided her with an excellent experience during her visit. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
Finance issues
Kevin was very professional and just a total pleasure to work with. My husband were trying to help our daughter get financing. The next time we need a new car it will be from your stor because of this young man!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you.
Thank you for making the purchase/trade so very easy for us. Believe me, this is not the norm & we are so very glad we took our business to McDonald.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change,tire rotation & transmission drain.
As usual the service was excellent, but unfortunately we experienced another puddle of oil on the garage floor , and we have to return because they forgot to reset the (TPMS).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com
Repair of Accident Damage on a 2008 Sierra Pickup
The experience at your body shop was very satisfactory. Tony Tinnin did an excellent job of coordinating the repair to achieve a decent repair time. The workmanship was A++ quality. Personnel in the body shop were very professional. Thank you.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share this great review and star rating! Its a delight to hear that Tony took care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more we can do for you please come back and see us any time! Take care! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com