Burritt Motors

Last Friday, June 22, I leased an Equinox from Burritt Motors. This makes my 13 vehicle in 22 years with this great dealership. I plan on buying/leasing all of my cars at Burritt Motors. From the owner, Chris Burritt, the service department, to the financial end headed by Mike Deforge, and the salesman, Dave Smith, this is is a first-class operation. The personal service and attention to my needs and wants in a car and it's service is what sets it apart from other dealers I dealt with prior to 1990, when I purchased my first car from Chris Burritt. 22 years later, I have gone only to Burritt Motors for my cars because of their professionalism, outstanding staff, and the personal touch that is so important today. I highly recommend Burritt Motors to anyone looking for a vehicle.

First of all I would like to say that the car buying experience was okay. Larry was good salesman, very friendly and seemed to work with you to get a deal done. There was no pressure to buy, he let you test drive and if the numbers work then the deal would go through. Here is the major reason why I considered this dealership to be a bad place to do business. I was approved for financing at my credit union prior to the sale. However, they had talked me into allowing them to try to beat their rate, and they did, by 1.5%. Sounds good right? The problem is that they asked me for a 10 day payoff on my current loan as I was trading that vehicle in. The deal went through, and other than having to return to the dealership the next day to clear the check engine light, everything else seemed to be good.....until 16 days later, and my loan through Auburn Community federal credit union was still not paid off. I tried calling and emailing to find out what was going on and the person who was in charge was "off this week." I called my credit union to see if they had received a payment and they said no. They called and after getting bounced around to 3 different people and demanding to speak to a live person did they find out the check MAY HAVE been sent this week. So for 2 weeks now, and after making 2 bi-weekly payments, and over $100 of interest on a vehicle that I traded in 16 days ago, I still don't know for sure if a check was sent out, or even cut. I believe that the day I signed the title over to them, they bought the vehicle and the check should have been cut the same day. Drop it in the mail the next day, and with my credit union only being about 30 miles away from the dealership, it should have been paid off the same week. Lets say I didn't finance and I paid cash, would that mean I could drive off the lot with a new vehicle and say "oh well I'll be back in sometime this month with a check to pay for it?!" I don't think so.

Buying a new car was never a fun thing to do, with all the games and high pressure sales people. However my experience at Burritt was wonderful. I test drove four different cars and not once was I pressured By Kelvin to buy. He stayed in touch with me via email and informed me of different vehicles for sale. It was such a pleasure to be able to go in, test drive a car and leave without hearing the standard "whats is going to take to put you into this car today?" The prices at Burritt are priced to sell, there is no haggling over the price since they set their price so low there isnt much to haggle over. They give you a very fair trade in for your present car and their cars sell so fast I even missed out on a few that I was interested in. I cannot say enough about this dealership and the positive experience I had and I would recommend it highly. Kelvin was professional, very knowledgeable able the cars and a pleasure to work with.

I recently bought a vehicle from Burritt Motors back in December 2011. Just now getting to writing about my experience, it was great though. I bought a certified used 2011 Chevrolet Impala that was previously a rental. I got a great price on it, one of the lowest prices around which is why I went to their dealer first and I live in Oswego so that was another plus. The buying experience was great Larry Johnson was the salesman I had dealt with and he was great through the whole process as well as Mike DeForge who got me a great interest rate. Overall my buying experience was great and the one oil change I have had done so far there was done well and in a reasonable amount of time. I plan on doing buisness with them again in the future.

I was very pleased with the experience I had dealing with the team at Burritts Motors. When I first walked in , I was greeted with a warm smile and a firm hand shake.I was treated as if I had been a personal friend for a long time. Dave and Rich were in good communication with me on the phone. The paper work was pain free.All of my questions were answered with a smile. I appreciated the bumper to bumper tour of how everything worked inside the van.This was very helpful.It put me at ease when I finally drove away.I have been praising Burritt Motors team to all of my friends and family and will continue to do so.

Good experience dealing with Larry Johnson at Burritt Motors. This is the second vehicle in 2 years. Would recommend to others. Will be buying another vehicle soon.

This is the second car I bought from Burritt's Motors, Larry helped me to find the car I needed, he listened to what I said and he found the car that fits all my family's demands. Michael helped with the financial part of the deal, he answered all my questions and he found for me the best deal out there. I had an excellent experience. Definitely I will go back to Burritt's Motors for my next car.

They gave me the best tradein value on my vehicle! They were able to get me a better intrest rate on my vehicle loan than my own Credit Union could; even though there was a "Rate sale" going on at my Credit Union! They put time & money into my newly purchased used vehicle & did what they could to answer my concerns within reason. I am satisfied with my overall expirence at Burritts! I will buy here again!

Dealing With Jim and Burritt Motors is always a pleasure since we relate well. He has always been there to help us in our purchasing needs and gives us plenty of time and space to make decisions. He also tries to get us the best deal he can find for what we're looking for, so you could say he fights hard for our loyalty.

Very, very satisfied with our entire experiance. Second vehical we have perchased from Burritt. Chris, Rich, Mike and Kelvin are always very professional with a down to earth attitude and were attentive to all our needs. Will return again and recomend Burritt in the future. Robert Kuzdzal