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Deur-Speet Motors

(992 reviews)
Visit Deur-Speet Motors
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–1:00pm Closed
Sunday Closed Closed
New (231) 225-4760 (231) 225-4760
Used (231) 225-4754 (231) 225-4754
Service (231) 225-4749 (231) 225-4749

Reviews

(992 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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purchessed a 2015 Dodge Dart

My husband and I have been buying auto's from Ken Smalligan for many years. I believe we've bought close to 12 vehicles from Ken. He has been very helpful in trying to get us into the car/truck that we want. He works with us and listens to our wants and needs. We recommend Ken to everyone that asked us who we bought the vehicle from and where we got it. Thank you Ken for making the purchase go smooth. We Will be Back for our next purchase to see you. Nick was great as well. He worked with us in getting us into the Dodge Dart with a payment we could afford. He was pleasant and made us feel comfortable to work with. We will work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Nan ! You and Chuck have been great customers over the years ! Appreciate your comments !! Enjoy your new Dart ! :)

Very good experience.

I bought a new Ram truck at this dealership in April 2015. Tom Wiersema was the sales person. Tom was was helpful, fair and easy to work with. He never came across as a " slick" car salesman, instead made the buying experience a good one. I have since brought my truck in for routine service work. Most recently I have dealt with Danielle Koperski who is a service advisor there. Danielle is very pleasant, personable and helpful. She comes across like she really wants to provide the best customer service possible and she does a great job. Overall every employee I have dealt with at Deur Speet has contributed to the positive experience I have had there, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing customer service

Tom Wiersema went above & beyond to find the car I desired. His kindness & patience was so refreshing plus a true blessing. After working in two customer service oriented businesses over 33 years, DuerSpeet truly shows what customer service & satisfaction is all about! Thank you to the team involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and thorough information!

Found new vehicle at great price on internet. Went to dealer and price as advertised! They knew all about the vehicle and explained the operation of the options available. Very friendly and down to earth. Worked with Ken Smalligan and couldn't ask for any better service. Very accomadating. would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

My husband and I were searching for a larger vehicle and we found it at Deur Speet Motors. I sent in a request for more information and as soon as I was in contact with them they were helpful the whole way. Very professional, and very friendly service made us feel special. We would absolutely recommend this dealership to anyone looking! We traveled from Manistee and were very satisfied. Thank you very much for all the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. It was our pleasure serving you.

Dealer response

Thank you so much for your feedback! We love working with such pleasant customers like yourself! Thank you for doing business with us and enjoy your vehicle!

Very professional

Ken kept me informed daily about the status of my vehicle repair. Was very confident of his ability to understand what needed to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My all-time favorite dealership!

My first Chrysler product was a 1967 GTX 440, purchased in 1969. I have now purchased at least 25 Chrysler vehicles since then, with most being brand new. I have also owned a variety of other models, among them two Mercedes, two Volvos and a few non-Chrysler American brands. As a lifelong car guy I know good treatment when I experience it! Deur Speet is amazing. Always consistent, always accommodating. And they always lead with the best price. My most recent purchase was a loaded up 2015 Jeep Grand Cherokee Overland which I love. Shortly after that late 2014 purchase my 24 year old daughter purchased a new 2015 Chrysler 200. As always, the Deur Speet people don't fiddle with the pricing, or the trade-in allowance; they simply offer the vehicle at the best price the very first time. I never bother to negotiate anymore on pricing since I know they give me the best figure right from the start. I truly appreciate this organization and their treatment of me and my kin. They are a true treasure in a world of otherwise slick sales shops. They are the real deal. Jamie Muller East Grand Rapids, Michigan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great place to buy a car: from a dealership that cares.

I think the measure of a good dealership can be determined best by how often a buyer comes back time after time. For me, that's been since the early 80's. So, for 35 years, I have been coming back to Deur Speet to purchase vehicles, buy parts, and having my vehicles repaired. Deur Speet has given me 35 years of good vehicles and experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Couldn't Have Been A Better Experience

I've waited to order this Jeep a long time, and Deur Speet did made it a great experience. The Jeep came in much earlier than anticipated. The crew got it spiffed up FAST so we could come in and pick it up. Ken Smalligan, our sales rep, did a great job of smoothing out the paperwork process quickly and efficiently. And he did a great, thorough job of explaining all the many features of the Jeep to me. I was comfortable with how it worked when I drove away. I'm very happy with this Jeep and with the whole buying experience at Deur Speet! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the feedback Sandy! We appreciate your business and are glad you had a great experience with us!

The people at Deur Speet Motors were friendly and helpful.

Deur Speet Motors is the place to go when purchasing a vehicle. We just purchased our 4th vehicle from them over the past 16 years. They are knowledgeable and very easy to work with. They gave us plenty of time to consider different models, and allowed us to keep the car we purchased over night. The whole buying experience was a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We appreciate doing business with such a loyal customer! Thank you for doing business with us!