Burt Watson Chevrolet

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
120 lifetime reviews.

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  • 5.0 out of 5
    December 23, 2020

    My transmission failed in the area while on a business trip - 2 hours from home. The service department at Burt Watson Chevy took excellent care of me... and my car. They provided a loaner to get me home. They replaced the transmission under warranty and the work was done properly. My car was returned clean and on the date promised. Throughout the process, I received regular updates from my service writer. Highly recommended!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 11, 2020

    Took my Kids car in for work. I know it's not a perfect car, but it's good for him. The service crew at Burt Watson got it right in and diagnosed the... problem, as well as a couple pending safety concern. Fixed everything at a reasonable price. Thanks Burt Watson

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you ne...ed anything. Have a wonderful day.

  • October 15, 2019

    By far the best car buying experience I have ever had. Levi has been fantastic with keeping me informed on what was going on and the ease of the process... has been amazing. I highly recommend Burt Watson and will definitely be referring anyone looking for a car to them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Lindsey, thank you very much for your great review! We're thrilled we could provide you with the best car buying experience ever, what a complim...ent. Levi is a fantastic member of the Burt Watson family and we're so fortunate to have him. Your recommendation means a lot to us and we look forward to helping your friends and family with their vehicle needs. We look forward to seeing you soon! Have an amazing day :) - Joel (Client Care Center).

  • 5.0 out of 5
    November 11, 2020

    Very pleasant and smooth going as Sam, salesman, understood what I wanted. Best transaction I've ever had at a dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we are glad to hear Sam took such great care of you during your buying experience. Please don't hesitate to reach out to us if you ever need an...ything else. Enjoy your new car!

  • 5.0 out of 5
    October 11, 2020

    Scott made the process very simple and fast. We were in and out with a new vehicle in about an hour

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    September 11, 2020

    This is my favorite car dealership. They have earned my loyalty through fair prices and great service. I always know I can count on them for an honest... assessment of needed car repairs. I also get all my oil changes here.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for choosing Burt Watson Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forwa...rd to your next visit!

  • 5.0 out of 5
    August 29, 2020

    I was greeted as soon as I walked in. Very friendly atmosphere. My salesman, Joe, was very knowledgeable and even took the time to explain to me what truck... would hold a better resale value based on supply and demand of what people come to the dealership looking for. After deciding on what truck I wanted the paperwork was a breeze. Thanks for the great experience Burt Watson

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Joe and the t...eam. If you need anything else, we're always happy to assist. Enjoy your new car!

  • 5.0 out of 5
    August 13, 2020

    Excellent service!! I got exactly what I wanted in a vehicle.

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    Shopped for a new car
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    Dealer Response

    Hi there, thank you so much for your positive comments about Burt Watson Chevrolet, Inc.! We can't wait to see you again, have a great day.

  • 1.0 out of 5
    July 9, 2020

    Worst buying experience you can imagine. We went there 3 times to look at trucks. Every time they did not have what they told us to come in an look at.... The last time they had a truck that was close and pressured us heavily and we bought one close to close. It was not what my wife wanted and she hated it instantly. I take most of the blame for that I was sick of looking and I thought it was close but not to my wife. She hates her car. They messed up and put the wrong name first so we had to redo the GM discount paper work. The entire process was a mess. Sam Goodenough should be Sam notgoodenough he was not helpful and even rude. I will not even take the vehicle back there for service.... look elsewhere. NOT HAPPY from day one. If that's what there business model is then they did a great job.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Chris. We are aware you have sorted things out with General Sales Manager, Jason. Please do not hesitate to call him with... anything else 989-205-1109. Thank you.

  • 5.0 out of 5
    May 30, 2020

    Sales Man ( Ben ) did a great job with the state in lockdown

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    Shopped for a new car
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

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