Wackerli Subaru B. A.

Quality customer service from Denise in Sales and Crystal in Service. Scheduling a Service appointment online. Being open on a holiday.

I found what I wanted online. Just needed to go in to the dealership and test drive to make sure it's what I wanted.

They had an extra vehicle for me so I could go back to school, they did the matinance on my car in a timely fashion, and it runs like a dream now.

Mitch was very helpful. He loaned us a car when he was told that my wife has health problems and can't use the pickup.

We feel Mike Fullmer and his crew went beyond the call of duty to try and solve my delayed acceleration problem with my 2014 Outback. EVERTHING was checked with no problem showing up. Finally, after a test drive with Mike, he found I was using my left foot to use the brake. I had no idea that the brake peddle was ALSO on a silly computer and there was a 1 second delay to reset and tell the car that I could step on the gas again. Since I take my foot off the brake and step on the gas in less than a second I was confusing the computer, thereby getting no power for up to 5 seconds. Now I know.

Friendly people and pleasant buying experience. It was easy to deal with these folks. This is my third Subaru purchased here.

Actual cost matched what I was quoted over the phone, and the work done on my vehicle was done well (i.e., I won't have to come back for small 'corrections').

The fact we came in due a winshield that cracked and we were given a 300.00 credit by subaru due to the fact the window was not even 90 days old.

Crystal and everyone were excellent. When I went out to collect my car there was a young man sitting on the ground manually making sure that bugs were cleaned off the front grill. They always go above and beyond what is expected. They are awesome!

Really liked Denise. She was very sensitive to my needs in purchasing a car. It was an emotional deal for me and she was great. Everyone else that we had interactions with at the dealership were very professional and helpful also. I love my car.