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Showcase Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My family just took possession today of our 4th

My family just took possession today of our 4th Mitsubishi! We didn’t even look anywhere else. Found the perfect vehicle -a red Outlander, at the perfect price. Thank you Showcase-Andy, Alex, and Kevin-the Bluetooth guru!

My family just took possession today of our 4th

My family just took possession today of our 4th Mitsubishi! We didn’t even look anywhere else. Found the perfect vehicle -a red Outlander, at the perfect price. Thank you Showcase-Andy, Alex, and Kevin-the Bluetooth guru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Showcase Mitsubishi in Bay City Michigan

Vernell and Alex were very friendly and helpful. They both went above and beyond to make sure I was happy with the vehicle I chose and made the process very easy when it came to all the paperwork for the purchase. I really appreciate everything they did for me. I highly recommend them to my family and friends.

Showcase Mitsubishi in Bay City Michigan

Vernell and Alex were very friendly and helpful. They both went above and beyond to make sure I was happy with the vehicle I chose and made the process very easy when it came to all the paperwork for the purchase. I really appreciate everything they did for me. I highly recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top tier dealership!

I recently had some warranty work done by the wonderful techs at Showcase! My timing chain went, so I called them to check in on it. Found out the work was covered under the incredible 100000mile warranty I got on the car when I bought it. I worked with Darryl, who helped me get the car to the shop because the Mitsubishi warranty tow system was giving me trouble. Once the car was in their care, they were able to quickly diagnose and sort out the problem. During the post-work test drive, they noted that my wheel bearing was going out. I knew about this but didn't think about it because I planned on ordering one in the coming weeks. Well, as it turns out, this is also covered under warranty! So they called and let me know, then ordered and replaced that as well. During this time, they gave me a loaner, which was a bit small for me, as I'm quite tall! Learned that I don't fit in a Mirage super well, lol. But it does beat walking! Regardless of that, everything was fantastic and I HIGHLY recommend the great team at Showcase! Darryl is a great person to work with, and I even appreciated that Ruthy came out and chatted for a moment and remembered me from previous visits! She's a fantastic salesperson and just really kind! Thanks to everyone at Showcase, stay incredible!

Top tier dealership!

I recently had some warranty work done by the wonderful techs at Showcase! My timing chain went, so I called them to check in on it. Found out the work was covered under the incredible 100000mile warranty I got on the car when I bought it. I worked with Darryl, who helped me get the car to the shop because the Mitsubishi warranty tow system was giving me trouble. Once the car was in their care, they were able to quickly diagnose and sort out the problem. During the post-work test drive, they noted that my wheel bearing was going out. I knew about this but didn't think about it because I planned on ordering one in the coming weeks. Well, as it turns out, this is also covered under warranty! So they called and let me know, then ordered and replaced that as well. During this time, they gave me a loaner, which was a bit small for me, as I'm quite tall! Learned that I don't fit in a Mirage super well, lol. But it does beat walking! Regardless of that, everything was fantastic and I HIGHLY recommend the great team at Showcase! Darryl is a great person to work with, and I even appreciated that Ruthy came out and chatted for a moment and remembered me from previous visits! She's a fantastic salesperson and just really kind! Thanks to everyone at Showcase, stay incredible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service department

I haven’t had the pleasure of purchasing a vehicle from them yet, but I did bring them my Outlander for repair. Let me just say, when I called them, I was a HOT MESS of emotion. Not only did they do an excellent job of repairing my vehicle, they’re also great communicators and treated me with respect and kindness.

Service department

I haven’t had the pleasure of purchasing a vehicle from them yet, but I did bring them my Outlander for repair. Let me just say, when I called them, I was a HOT MESS of emotion. Not only did they do an excellent job of repairing my vehicle, they’re also great communicators and treated me with respect and kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Heather we are very happy to have helped you when things were a "HOT MESS". And we really appreciate the very positive review. Thank you.

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Great Service, Great People.

True honest people, that help me getting a car. Outstanding Dealership.

Great Service, Great People.

True honest people, that help me getting a car. Outstanding Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outlander

Made the sale easy and informative. Nice and pleasant atmosphere. Salesman took his time to explain details of vehicle. Wasn?t pushy or anything felt forced to purchase.

Outlander

Made the sale easy and informative. Nice and pleasant atmosphere. Salesman took his time to explain details of vehicle. Wasn?t pushy or anything felt forced to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad you had a pleasant experience with us. Thank you for the review Lorraine.

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Extraordinary & Professional Service

The Service was awesome! The salesman was very courteous and professional !!

Extraordinary & Professional Service

The Service was awesome! The salesman was very courteous and professional !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Very happy to hear you had an awesome experience with us. Thank you for the review Audra.

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Very professional and no pressure or gimmicks

Better than any other dealership I've been to before.

Very professional and no pressure or gimmicks

Better than any other dealership I've been to before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Very happy to hear you had a good experience with us. Thank you for the review Richard.

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Great service

Great service would highly recommend. Very happy with my purchase

Great service

Great service would highly recommend. Very happy with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do business here!

What a great experience, We bought a Outlander PHEV and absolutely love it. They took care of our trade-in and made the whole deal a breath of fresh air, Thank you Kevin and Jereme

Do business here!

What a great experience, We bought a Outlander PHEV and absolutely love it. They took care of our trade-in and made the whole deal a breath of fresh air, Thank you Kevin and Jereme

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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