Krapohl Ford Lincoln

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
342 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 25, 2019

    I was very happy with oil change and tire rotation.

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    Came in for service or repair
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    Dealer Response

    Hi Richard, we're glad to hear you are satisfied with your service! We hope you continue to choose Krapohl Ford-Lincoln Company for all your vehicle n...eeds! Take care!

  • 5.0 out of 5
    February 21, 2019

    Karphol's quick service for oil changes and lube is great.

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    Shopped for a new car
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    Dealer Response

    Clarence, we're glad to hear you enjoyed your visit! Thank you for your review, and have a great day!

  • 5.0 out of 5
    November 24, 2018

    Vehicle required electronic repair. All aspects of this dealership are outstanding. Staff is exceptional.

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  • 5.0 out of 5
    October 10, 2018

    James did a very fine job assisting us, and is a true professional at Kraphol Ford!!!!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Walter, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    August 22, 2018

    Excellent experience! Great salesman James Yun! Definitely would purchase from Kraphol's in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Belva, it is great to read such wonderful comments about your recent experience with James! We understand it is a big decision where you purchas...e your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    July 30, 2018

    Had service done,great as always I would recommend this dealer for all service needs

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    Came in for service or repair
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  • 5.0 out of 5
    May 27, 2018

    The service dept went the extra mile for me. I only wish my car was half as reliable as the service dept

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    Came in for service or repair
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  • 4.0 out of 5
    May 27, 2018

    I had a recall on my old ford ranger. It took a long time for it to get fix (1.5 years hence the four stars) because ford wasn't sending out the part but... once they got the part everyone involved was super nice. It's kinda of a rust bucket but no one said anything about the condition it was in. A guy in a tie drove it around front for me. Good people.

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    Came in for service or repair
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  • 1.0 out of 5
    April 7, 2018

    Very good as usual, all personnel friendly and cooperative.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Henry, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would a...ppreciate the chance to discuss this matter further. Please give us a call at (800) 772-5974 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    March 20, 2018

    I have been buying vehicles for 60 years and this was the best experience I have ever had!!!!!! Just Wonderful-- I will return to this dealer every... time. Thank you

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    Shopped for a used car
    Did make a purchase
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