Portland Volvo Cars

Portland Volvo is a professional dealership with a pleasant staff that strives to provide the highest level of service their customers. I purchased my... Volvo V60 Cross Country over the phone from California through John Bettencourt . He went above and beyond to provide the detail and photos I needed to make an informed decision. Pricing was fair and the delivery experience exceptional. The dealership also has an superb service department. That so far has addressed concerns on the first appointment or arranged to corrected anything that was missed. I highly recommend this Portland Volvo.

My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was... NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.

Everyone on the team knows his role and worked well together to provide an outstanding customer service experience. John B. in sales provided expert advice... regarding the vehicle choice that was best for me. He gave me lots of important guidance about specific features. Jason S. was easy to work with regarding the financial process.

Ralph was accommodating and easy to work with. This was my second car purchase with Ralph. I had a very specific car in mind and he had one for me. I changed... my mind on trading in my old car at the last minute and Ralph worked up my new paperwork in minutes.

Ralph was great, start to finish! I popped in on a whim one Friday afternoon and he was helpful right from the start, knowledgeable, courteous, and letting... me browse at my own pace while standing by to answer all my questions. I stopped by again the following Saturday and he was again helpful right form the start. He went on test drives with me and answered all my questions. I even bonked him on the head with the automatic headrests while trying to work the seat heater, and he handled it like a champ! He mentioned a couple of times that we deserved a luxury experience and I truly feel we got that! The customer service was above expectations. Before I popped in that first Friday afternoon, I was nearly 100% sure I was buying another Lexus RX350. After my experience with Ralph at Portland Volvo, the decision became very clear. I wanted a luxury experience with my luxury vehicle (Volvo XC60) and I'm confident I'll continue to enjoy this kind of customer service. Thank you, Ralph!!!

Working with CoDy and Ralph- they were very helpful and knowledgeable. Very friendly as well. Both went out of their way to provide exceptional customer... service.

Found my new pre-owned vehicle at Portland Volvo with ease. Ralph was very patient and allowed me to try a couple of cars before deciding on the one for... me, without pressure or hassle. The purchase process was relatively simple (compared to other dealerships I???ve worked with) and I felt I got a good deal. Ralph was unavailable when I went to pick up the car (they were nice enough to keep it for me for an extra day) but Matt was kind enough to review the features with me.

My husband and I had an outstanding experience with Ralph. We went in to replace my 13 year old volvo with a pre owned newer one. Ralph was so patient... - showing us numerous vehicles and running back and forth to get sets of keys. He was so knowledgeable and when we finally decided on a car, he set everything up for us. A truly hassle free experience thanks to Ralph.

Ralph and Matt were great. Smooth process and no hassles. We may go ahead and buy another car right now from them just because it was so easy.

I recently stopped by Portland Volvo to look at a vehicle my husband had found online and suggested I check out. I was not particularly interested in... purchasing a car at that time, but found this one to be perfect for me. The car was in tip-top shape, exactly as described online, and Elias immediately came out to greet me. When I told him I was "just looking" and stopped for a brief visit, he did not pressure me whatsoever but did give me all the help and information I was looking for in a very professional and courteous manner. Elias did follow up with me, and I ended up purchasing the car, which I love! I was unable to make the trip back to Portland Volvo, so Elias and Dylan delivered the vehicle right to my home, some distance away. After previous dealings with high-pressure sales tactics at other dealerships, I can't thank Elias and Portland Volvo enough for this buying experience. I will definitely recommend you to my friends!