Reviews
I’ve been a customer of this dealership for 30 years.
I’ve been a customer of this dealership for 30 years. Their service department is excellent and very professional to work with. They go out of their way to accommodate and make sure that you need to me and that your car has been repaired properly. They go over and above, but other dealerships will not do. I give them very high ratings.
I’ve been a customer of this dealership for 30 years.
I’ve been a customer of this dealership for 30 years. Their service department is excellent and very professional to work with. They go out of their way to accommodate and make sure that you need to me and that your car has been repaired properly. They go over and above, but other dealerships will not do. I give them very high ratings.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, thank you for your long-time business! Your feedback means the world to us, and we look forward to sharing it with the team. See you next time!
I received exceptional service from Michael Lenox
I received exceptional service from Michael Lenox throughout the whole servicing process of my Volvo. He thoroughly reviewed what service would be done to my Volvo today and kept me informed of the progress. When the servicing was completed, he called me, shared with me what the technician had observed and made a couple of recommendations. I would recommend anyone to contact Mike Lenox at Portland Volvo for all your service needs. He’ll provide you with exceptional service!
I received exceptional service from Michael Lenox
I received exceptional service from Michael Lenox throughout the whole servicing process of my Volvo. He thoroughly reviewed what service would be done to my Volvo today and kept me informed of the progress. When the servicing was completed, he called me, shared with me what the technician had observed and made a couple of recommendations. I would recommend anyone to contact Mike Lenox at Portland Volvo for all your service needs. He’ll provide you with exceptional service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Peter, thank you for sharing your experience with Michael and the team at Portland Volvo Cars! We're so glad to hear that everything went smoothly and appreciate your recommendation. Safe travels in your Volvo!
Outstanding staff of people who manage the service
Outstanding staff of people who manage the service department, and Bryon is one of those talented people.
Outstanding staff of people who manage the service
Outstanding staff of people who manage the service department, and Bryon is one of those talented people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're thrilled to hear that Bryon and our service team at Portland Volvo Cars made such a positive impression! Thank you for sharing your experience with us.
My experience comported with Portland Volvo‘s reputation
My experience comported with Portland Volvo‘s reputation as a first class dealership. Oh my questions were answered, and my car has performed very satisfactorily.
My experience comported with Portland Volvo‘s reputation
My experience comported with Portland Volvo‘s reputation as a first class dealership. Oh my questions were answered, and my car has performed very satisfactorily.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're elated to hear that your experience matched Portland Volvo Cars' first-class reputation! It's great to know all your questions were answered and you're satisfied with the car's performance. Thank you for choosing us!
Sales transaction went fine except when we took a test
Sales transaction went fine except when we took a test drive there was a noise that indicated the brakes needed to be fixed
Sales transaction went fine except when we took a test
Sales transaction went fine except when we took a test drive there was a noise that indicated the brakes needed to be fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Don, thanks for sharing your feedback. We're glad the sales transaction went smoothly at Portland Volvo Cars and apologize for any inconvenience with the brakes during your test drive. We'll address this issue to ensure a better experience next time!
Can always count on them.
Can always count on them. Not thrilled with prices but I expect that’s because I want Volvo parts. Regardless, always excellent service.
Can always count on them.
Can always count on them. Not thrilled with prices but I expect that’s because I want Volvo parts. Regardless, always excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maryann, thank you for your feedback! We're glad to hear that our Portland Volvo Cars team consistently provides excellent service. We appreciate your understanding regarding the pricing of genuine Volvo parts and are here whenever you need us!
I have been purchasing and servicing my Volvo’s at
I have been purchasing and servicing my Volvo’s at Portland Volvo for nearly 20 years. Have worked with Bryan during many of my encounters. He has provided exemplary service. Is knowledgeable and always keeps me updated with the service process of my vehicles. The service department at Portland Volvo has been reliable and stand by their work. They have been the benchmark of dealerships when I look to purchase a new vehicle that is not a Volvo
I have been purchasing and servicing my Volvo’s at
I have been purchasing and servicing my Volvo’s at Portland Volvo for nearly 20 years. Have worked with Bryan during many of my encounters. He has provided exemplary service. Is knowledgeable and always keeps me updated with the service process of my vehicles. The service department at Portland Volvo has been reliable and stand by their work. They have been the benchmark of dealerships when I look to purchase a new vehicle that is not a Volvo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your loyalty and trust in Portland Volvo Cars over the years! We're delighted to hear that Bryan and our service department have consistently provided exemplary service. We appreciate your kind words, and we're here whenever you need us!
The service was excellent at Portland Volvo!
The service was excellent at Portland Volvo! They performed all the necessary work for the yearly car check up and the car is running beautifully! They also washed the car and cleaned the interior. Everyone was nice and helpful!
The service was excellent at Portland Volvo!
The service was excellent at Portland Volvo! They performed all the necessary work for the yearly car check up and the car is running beautifully! They also washed the car and cleaned the interior. Everyone was nice and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, we're delighted to hear that your experience with Portland Volvo Cars was excellent and that your car is running beautifully! Thank you for the kind words about our team. We look forward to serving you in the future!
I have been working with Portland Volvo for several years
I have been working with Portland Volvo for several years for annual service for my XC60. Major service/repairs today, Bryan my service writer, had the car ready when he said, and at the estimate amount given in December. Thank you!
I have been working with Portland Volvo for several years
I have been working with Portland Volvo for several years for annual service for my XC60. Major service/repairs today, Bryan my service writer, had the car ready when he said, and at the estimate amount given in December. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Karen, we're delighted to hear that Bryan and the Portland Volvo Cars team have consistently met your expectations over the years. Thank you for trusting us with your XC60's service needs!
The service department staff always is helpful, courteous
The service department staff always is helpful, courteous and informed. I get great service from the parts department as well.
The service department staff always is helpful, courteous
The service department staff always is helpful, courteous and informed. I get great service from the parts department as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, we're delighted to hear that our service and parts departments at Portland Volvo Cars have been helpful and courteous. Thank you for your kind words!