Reviews
I had a very good experience with service advisor Laura Ouch. I came in for a check engine light issue, and instead of immediately ordering parts or starting duplicate work, she first reviewed our vehicle’s service history and realized the issue might have already been addressed. She recommended confirming the actual problem before ordering a part, which likely saved us unnecessary time and cost. She was efficient, thoughtful about the scope of work, and clearly looking out for the customer rather than just adding more service. Really appreciated the professionalism and attention to detail.
I had a very good experience with service advisor Laura Ouch. I came in for a check engine light issue, and instead of immediately ordering parts or starting duplicate work, she first reviewed our vehicle’s service history and realized the issue might have already been addressed. She recommended confirming the actual problem before ordering a part, which likely saved us unnecessary time and cost. She was efficient, thoughtful about the scope of work, and clearly looking out for the customer rather than just adding more service. Really appreciated the professionalism and attention to detail.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Aranya, thank you for sharing your experience with Laura! It's wonderful to hear that she was efficient, thoughtful, and truly had your best interests in mind. We’ll pass along your compliments, and if you ever need anything else, we’re here to help! - Portland Volvo Cars
A very satisfactory experience with Portland Volvo. Adam was especially delightful to work with. I have bought or leased many vehicles and I would say this was the most pleasant experience I’ve had. He has checked in regularly to see if I need any assistance with my new electric vehicle. He exemplifies excellent customer service. I would highly recommend him to anyone I know who may be thinking of buying a vehicle at Volvo
A very satisfactory experience with Portland Volvo. Adam was especially delightful to work with. I have bought or leased many vehicles and I would say this was the most pleasant experience I’ve had. He has checked in regularly to see if I need any assistance with my new electric vehicle. He exemplifies excellent customer service. I would highly recommend him to anyone I know who may be thinking of buying a vehicle at Volvo
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this fantastic feedback about Adam! We are thrilled to hear that you had a 5-star experience from start to finish. Congratulations on your new electric vehicle, and thanks for choosing Portland Volvo Cars!
Bryan is so professional and friendly while explaining everything without making you feel rushed.. Excellent.
Bryan is so professional and friendly while explaining everything without making you feel rushed.. Excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Bryan! We look forward to sharing your kind words with him. See you next time at Portland Volvo Cars, Julie!
Adam made the entire car buying experience smooth and low stress. He was professional, approachable, and incredibly patient in answering all of my questions without ever making me feel rushed or pressured. His knowledge and attention to detail really stood out, and I felt confident and well-informed every step of the way. I truly appreciated how helpful and easy he was to work with, and I’d gladly recommend him to anyone looking for a great experience at Portland Volvo.
Adam made the entire car buying experience smooth and low stress. He was professional, approachable, and incredibly patient in answering all of my questions without ever making me feel rushed or pressured. His knowledge and attention to detail really stood out, and I felt confident and well-informed every step of the way. I truly appreciated how helpful and easy he was to work with, and I’d gladly recommend him to anyone looking for a great experience at Portland Volvo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa, we are delighted to hear that Adam made your car-buying experience smooth and stress-free! Thank you for recommending him. We truly appreciate your business and your feedback. Have a wonderful day! - The Portland Volvo Cars Team
Friendly and welcoming dealership. Adam was great to work with and his knowledge on Volvo's was great!
Friendly and welcoming dealership. Adam was great to work with and his knowledge on Volvo's was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We’re thrilled Adam provided such knowledgeable and friendly service. We look forward to serving you in the future! - The Portland Volvo Cars Team
Portland Volvo and Brad on the service team did an outstanding job helping us with a complicated repair that required the car to be at the dealer for several weeks due to part availability. They provided us a brand new loaner car, did a great job keeping us informed, and making sure our life was not impacted by our car needing to be fixed. I highly recommend both the dealership and Brad.
Portland Volvo and Brad on the service team did an outstanding job helping us with a complicated repair that required the car to be at the dealer for several weeks due to part availability. They provided us a brand new loaner car, did a great job keeping us informed, and making sure our life was not impacted by our car needing to be fixed. I highly recommend both the dealership and Brad.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, thank you for sharing your feedback about Brad and the team! It's awesome to hear you felt informed and supported throughout. We truly appreciate your recommendation, and we look forward to assisting you again in the future! - Portland Volvo Cars
Best most reliable dealership and service facility and well qualified staff I have ever seen ever anywhere
Best most reliable dealership and service facility and well qualified staff I have ever seen ever anywhere
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marilyn, we're proud to have earned your business at Portland Volvo Cars! Thank you for your kind words and support.
They seemed straight forward. Felt with Micheal and he was very good. We will do it again.
They seemed straight forward. Felt with Micheal and he was very good. We will do it again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Portland Volvo Cars a five-star review! We are so glad that Michael was straightforward.
I bought my car 5 years ago this week. It only gets service at the dealership. All of the staff are terrific to work with. Every visit is enjoyable.
I bought my car 5 years ago this week. It only gets service at the dealership. All of the staff are terrific to work with. Every visit is enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and for sharing your five-star review! We look forward to seeing you again next time at Portland Volvo Cars. Safe travels!
I’ve wanted a Volvo for many years and Portland Volvo helped me finally drive one home. They have a big selection of new and used Volvos. I worked with Adam, for months to find the right one. He was super friendly, responsive, patient and very knowledgeable. Even days after the transaction he’s checking in to ask if I have any questions and make sure I’m happy with my purchase. Everyone was wonderful and I’m so happy to finally own my own Volvo!
I’ve wanted a Volvo for many years and Portland Volvo helped me finally drive one home. They have a big selection of new and used Volvos. I worked with Adam, for months to find the right one. He was super friendly, responsive, patient and very knowledgeable. Even days after the transaction he’s checking in to ask if I have any questions and make sure I’m happy with my purchase. Everyone was wonderful and I’m so happy to finally own my own Volvo!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Volvo! We're so glad Adam could assist you through the entire process and even follow up after the purchase. Thank you for choosing Portland Volvo Cars and for sharing your experience!