Very friendly atmosphere. Sales staff was very welcoming and helpful. I love my new Grand Cherokee ! I would highly recommend Thelen Auto for your next... vehicle purchase.
I always get quick, courteous and excellent service at Thelen auto. I always take my jeep there to be serviced. I have always received timely repair.... I have purchased tires. I have been entirely satisfied.
Had what I wanted, got a great price, was a great experience, Travis and team treated us very well, gave us direction to a great place to eat as we waited... for them to prep the car. Thanks
Kelly, thank you so much for the review. We're so happy to hear that you had a great experience with Travis and the rest of the team! Thanks again for... your business.
Guys in service have taken great care of me. Recommend them if you need to go to a dealer. I have to put more words in here...
Great experience service representative was very efficient he was very helpful he was very personable I would recommend this sales person to anyone of... my friends
Very friendly staff, great at resolving any issue that my arise with your vehicle. I would recommend Thelen to anyone looking for new or used car purchases... and for vehicle repair. I will be buying my next lease vehicle from Thelen. Best dealer in the Tri-City area.
As a disabled person I’m so appreciative of this dealership. They took the time to calm my concerns and just listen. Asked for what I was looking for and... when they didn’t have it? Went and found it! My neurological disability is really hard to manage and can be very debilitating and affects certain parts of my mobility. If I had received the manual transmission another dealer wanted to sell me, it would have been very difficult to drive home. Travis had great insight to the automatic choice and my needs as a customer. The manager noticed when I told him I was going to parts to see about side steps I needed to assist in getting in and out my vehicle, he also directed me to a special program for that. Travis went well and beyond my expectations! It was an incredible experience I’ve not had before at any dealership. My gratitude goes far beyond just this transaction alone. I was a priority and made to know it. I highly recommend this team!
Working with Travis was a pleasure! He was very knowledgeable with helping me decide which vehicle would be best suited for me. His patience was greatly... appreciated as it took me some time to decide on what I wanted and he worked very hard to find the perfect vehicle for me! I am Extremely happy with the purchase and would highly recommend Buying a vehicle from Travis!
Advisors were friendly and knowledgeable. Service was fast and thorough they even cleaned my car for me for free. I will recommend Thelen to all my friends
Jeep recall and repair was completed quickly and perfectly. I will look forward to the next time in the area and need an oil change or other service.