Reviews

4.8 out of 5 4.8
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 19, 2018

    greg was very helpful in finding the right explorer every thing about working with him was a great expience i plan to deal with him again in the future

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 30, 2017

    Was shopping for a used car ended up at Fairmont ford. After looking at a lot of other dealers l found a very good inventory of used cars, l found what... l was looking for. I dealt with Kyle Flohrs and he was very helpful and knowledgeable of the vehicle. Would definately go back on another purchase.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 12, 2016

    I Have bought maney new and used cars and trucks at Fairmont ford, I have never had a bad experience. If im looking for a used vehicle that they don't... have in stock they have always been able to find me what I have been looking for for what I wanted to spend. When I have a problem and have needed service the service department has always been good at getting to it and getting it done right and in a timely manner. Very nice people would recomend to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff thank you for your business through out the years and for the great review. We work hard through out the entire dealership to be the best place ...to buy and service your vehicle. Thanks for putting us to the test and telling people about it. See you soon.

  • 5.0 out of 5
    January 7, 2017

    I was impressed with how friendly and courteous the salesman were. And how fast they were to go through the process of a sale. Was very thorough after... the sale to show all the options there was on the vehicle would go back again. I enjoyed working with Paul and Mike.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2016

    We have bought our last two vehicles from Gregg Smitherman, and we will continue to go to him in the future. He is a awesome to work with--very friendly... and helpful. Not at all pushy! When one of the newer vehicles we had bought recently started to make a noise, Fairmont Ford got it in right away and fixed it. Gregg made sure we weren't charged for the repair either since we had just purchased it. Great company and I highly recommend them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 29, 2016

    This dealer excels in customer service. The sales people pay attention to their customers and treat them with respect. The service department is first... class. The dealership works hard at keeping their clients happy.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Craig, thanks for the business and the kind words. It is nice to know our efforts to keep all of are customers happy is paying off. Come see us agai...n soon.

  • 5.0 out of 5
    August 11, 2016

    My husband and I purchased a used Ford Edge with the help of James and Paul Kloeckner at Fairmont Ford and I couldn't be happier. Their service was friendly... and they all were very helpful!! Thank you so so much!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ashley, you're welcome, and thank you for the business and the kind words. We are always happy to hear from happy customers. We strive to have the ...best car buying experience around. We hope to see you again soon.

  • 5.0 out of 5
    July 31, 2016

    Salesman, Paul Kloeckner, helped us find the perfect vehicle when our Honda Accord engine suddenly blew. Being the family man he is, he cautioned that... the Escape might be too tight fitting with two car seats and bags. With twins on the way, he recommended a Ford Edge loaded with safety features and found us the color my wife loved. It was such a great experience we might even name one of our kids after Paul. He is kind, respectful, jolly, and a knowledgeable salesman that I would highly recommend.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dr. Tom, thank you for coming down to Fairmont to buy a car, and thank you for the kind words. We are always here to help answer any car questions yo...u may have. Give those twins a hug from us.

  • 5.0 out of 5
    June 23, 2016

    Gregg sold us our Flex. The process was smooth and as always, Gregg was great to work with. We always buy from Gregg. That's why we go to Fairmont Ford.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, and for the kids words. I am glad that everything went smooth. Please come and see us again.

  • 5.0 out of 5
    May 13, 2016

    I have purchased three vehicles from Mike Johnson and WILL definitely purchase another one from Mike and Fairmont Ford!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Derike, thanks for the business and the kind words. Come and see us again.

View More Reviews