Reviews
We had the deal done online with pics videos and good dialogue. Deal was to include delivery, got the runaround about still trying to coordinate drivers for delivery for 4 days. So we decided to make the trek and pick it up with a full detailed, full tank, and $50 gas card waiting and ready to go! Not bad right? We arrived in Fairmont Friday night at 8:30, stayed at the BW(best part of the wasted trip). Got coffees on Saturday at 7:30am(2nd best part) as we were excited to see the 2019 Jeep Compass Trailhawk we were going to bring home to ND and surprise our daughter for her Senior gift! Pull into the dealership driveway and notice hail damage on the hood, get out and check it out. Hailed out! And didn't even wash off the bugs, wheels nor windshield. Not happy! Feeling ripped off! Called the sales lady, said we have a problem, she called to have not noticed or known about the hail! Explained I didn't want to ruin her day and she had already ruined our weekend! But I can not take that home to my daughter! Reject the deal. Called my bank and informed them of the undisclosed damage and reason for rejection... Bank understood and made note about the dishonest dealership. Called dealership back to see why my down payment hadn't been returned yet, said they were working on it. Never saw it. A teenager knows how to make a xxxx return sale! Still haven't seen my DP returned to my debit card. DO NOT DO BUSINESS WITH THIS DISHONEST DEALERSHIP! Drove the lot before we left town and all the used vehicles are dirty, have defects and are junk!
We had the deal done online with pics videos and good dialogue. Deal was to include delivery, got the runaround about still trying to coordinate drivers for delivery for 4 days. So we decided to make the trek and pick it up with a full detailed, full tank, and $50 gas card waiting and ready to go! Not bad right? We arrived in Fairmont Friday night at 8:30, stayed at the BW(best part of the wasted trip). Got coffees on Saturday at 7:30am(2nd best part) as we were excited to see the 2019 Jeep Compass Trailhawk we were going to bring home to ND and surprise our daughter for her Senior gift! Pull into the dealership driveway and notice hail damage on the hood, get out and check it out. Hailed out! And didn't even wash off the bugs, wheels nor windshield. Not happy! Feeling ripped off! Called the sales lady, said we have a problem, she called to have not noticed or known about the hail! Explained I didn't want to ruin her day and she had already ruined our weekend! But I can not take that home to my daughter! Reject the deal. Called my bank and informed them of the undisclosed damage and reason for rejection... Bank understood and made note about the dishonest dealership. Called dealership back to see why my down payment hadn't been returned yet, said they were working on it. Never saw it. A teenager knows how to make a xxxx return sale! Still haven't seen my DP returned to my debit card. DO NOT DO BUSINESS WITH THIS DISHONEST DEALERSHIP! Drove the lot before we left town and all the used vehicles are dirty, have defects and are junk!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Pricing was better than expected. Salesman took a much time as needed to answer all of our questions.
Pricing was better than expected. Salesman took a much time as needed to answer all of our questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased with our vehicle purchase! Everyone was so kind and helpful and Trent was amazing! The whole process went smoothly and quickly! Thank you so much for all you did for us!
We are so pleased with our vehicle purchase! Everyone was so kind and helpful and Trent was amazing! The whole process went smoothly and quickly! Thank you so much for all you did for us!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Good service. Got oil change done in a timely manner. Nice waiting area with free refreshments
Good service. Got oil change done in a timely manner. Nice waiting area with free refreshments
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing customer service! Thank you Kayden for finding the perfect car for us that ticked all the boxes.
Amazing customer service! Thank you Kayden for finding the perfect car for us that ticked all the boxes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
In town , can be face to face w/ employees if help is needed , just down the street from us.
In town , can be face to face w/ employees if help is needed , just down the street from us.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Troy was very easy to work with. Made the experience of buying a car enjoyable
Troy was very easy to work with. Made the experience of buying a car enjoyable
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly knowledgeable service. Willing to answer questions. Easy to work with. Would recommend to friends.
Friendly knowledgeable service. Willing to answer questions. Easy to work with. Would recommend to friends.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Santos is definitely the person I would recommend if you want to get in a Chevrolet with confidence very kind salesman Thanks again!!!!
Santos is definitely the person I would recommend if you want to get in a Chevrolet with confidence very kind salesman Thanks again!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I thought the transaction was pretty quick and they called a couple times and asking how everything was going with truck
I thought the transaction was pretty quick and they called a couple times and asking how everything was going with truck
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car