They are always prompt when I get there. The waiting area is very comfortable. The service personnel are polite and knowledgeable. The mechanics are... very helpful and prompt.
We bought a used Edge from Herman Motors. They gave us the best deal within 200 miles and treated us like friends and family. They kept us informed about... other interest in the car and honored their word during the entire process. Complimentary popcorn, cookies & coffee in their new facility while you are there. If you get the chance, give them a try. You'll be glad you did!! We are!!