Feeny Chrysler Jeep Dodge of Midland

Mike Beck and Nolan LaRose were very helpful through the steps of the most recent vehicle I am leasing from Feeny. This is the first time I am driving a vehicle that is not a Chrysler or Dodge, but now a 2024 Jeep Grand Cherokee L Limited. With needing seating for at least 6 to 7 people, the vehicle and its lease was more affordable than my previous Pacificas while offering a 6 passenger 2-2-2 format. I have worked with Mike Beck on my previous lease of a 2021 Chrysler Pacifica Touring L series and loaded. Loved it and almost purchased it. Some lucky owner will be very happy as I always take care of, and give good service, to every car I have had.

I am so grateful to Steve and Mr. Feeny for such a great experience! Best customer service, timely in trading my truck in, and sincere treatment!

Excellent Dealership work with Tyler and Elvis the best explained everything Tyler elves explained everything couldn't ask for better will come back

Feeny dealership was so easy to work with. I was very pleased with my experience Feeny Chrysler Jeep Dodge Ram.

Purchased another used vehicle from Feeny of Midland. Tom Harthausen has been the salesperson I have dealt with on 1 new and 3 used vehicles over the years and he has always been great to work with. I have always felt he tries to get me a fair deal for both me and the dealership. He takes cares of his customers.

People were super friendly and welcoming. They let me look at the new cars and a hellcat while they were getting the paperwork ready. I also told them about an experience at a car show about the grand wagoneer, and how i wasn't able to get in it to experience it and the salesperson let me get in on and start it (I didn't drive it) to experience it. My only problem is they didn't mention how the car I bought from them had a leaking oil problem and i wish they just fixed it before they sold it to me or at least told me. Despite that, I would still highly recommend this dealer

We live in Wisconsin. Bought a 2022 Kia Stinger Scorpion GT2 thru them. WORST EXPERIENCE EVER!! I also bought a 2024 Subaru Crosstrek Wilderness as well as a Ford truck 4 me husband. These people at Feeny...hardest people EVER to get ahold of to ask questions and get information from...hardest people ever 2 get AN HONEST ANSWER FROM. The paperwork was screwed up from the get go. Had 2 send it back and firth multiple times. My name was spelled wrong, THE MILEAGE WAS ALTERED/WRONG, the PRICE WAS INFLATED FROM WHAT I WAS INITIALLY TOLD, the delivery cost was also inflated from what we were promised. I SPECIFICALLY ASKED about and cosmetic defects or issues. Was told NOPE...NONE. WRONG!!! There were SO MANY! Some...were pretty darn prevalent and noticeable. The engine cover was COMPLETELY AND TOTALLY CRACKED IN 2 DIFFERENT PLACES BC SOME ONE IN THEIR SERVICE DEPARTMENT APPARENTLY DIDN'T KNOW WHAT TO LOOK FOR WHEN CHECKING THE ENTIRE CAR AND ENGINE OVER FOR INSPECTION!!! I'M ABSOLUTELY BAFFLED JUST HOW SOMETHING THAT MAJOR COULD BE OVER LOOKED, 2 B HONEST WITH U. IT'S LITERALLY THE VERY FIRST THING U SEE WHEN U OPEN THE HOOD UP!!!. The number was highly extravagant. There were even some THAT WERE CHIPS ACTUALLY QUITE DEEP. THERE WAS ALSO A HUGE CHUNK OF METAL MISSING FROM ONE OF THE RIMS. AND A DENT UNDER THE DRIVER'S SIDE DOOR, TOWARDS THE FRONT, MADE FROM/WITH A JACK TO LOOK/GET UNDER THE CAR. NONE of this was EVER DISCLOSED TO US IN THE LEAST...EVEN THOUGH I ASKED 2-3X!!! This was NOT a cheap used car...over $40,000 to B precise. I called about the defects and problems...3x. Have yet to HEAR BACK FROM MIKE...THE GENERAL MANAGER, which is who I dealt with pretty much 95% of the time. ABSOLUTELY DO NOT BUY A CAR FTOM THIS DEALERSHIP UNLESS U R THERE IN PERSON 2 VHECK IT OUT FTOM TOP 2 BOTTOM, FRONT 2 BACK AND INSIDE OUT. THEY WILL TAKE LITERALLY EVERY CHANCE 2 BOLD FACE LIE 2 U REGARDING EVERYTHING THAT THEY CAN GET AWAY WITH!! TRUST ME, I KNOW AND CAN VERIFY LITERALLY EVERYTHING I SAID HERE WITH PICTURES, TAPE RECORDED CONVERSATIONS AND SCREEN SHOTS OF CONVERSATIONS. I texted and called the general manager to at least have them send some matching touch up paint 2 try and rectify the cosmetic issues that they bold faced lied about. STILL...ONE WEEK LATER, HAVEN'T HEARD BACK FROM THEM/HIM AT ALL. They also didn't send the ASKED FOR CARFAX until AFTER THE SALE AND WE HAD THE CAR IN OUR POSSESSION. Was also lied to regarding who owned and drove the car. Was told the miles on the car were HIGHWAY MILES. Another bold face lie...unless the driver CONSTANTLY drove on the gravel shoulders. As there R HUNDREDS OF HORRIBLE CHIPS AND GOUGES ON THE FRONT OF THE CAR, THE BOTTOM OF THE DOORS, THE TIRE RIMS AND THE SIDE VIEW MIRRORS!!! Was assured an older gentleman owned and drove it. REALLY, HONESTLY DONT THINK SO. He MIGHT have been the owner, but definitely NOT the majority driver. The user name for the individual driving the car was indicative of a MUCH YOUNGER individual. Was quite easy to find that unfortunate information out. This car dealership wouldn't and couldn't tell U the truth regarding at least a used car, if their life depended on it. And as soon as they have your $$$, THEY TOTALLY CUT U LOOSE AND WRITE U OFF AND COMPLETELY FORGET ABOUT U. I REALLY feel like they took complete and total advantage of myself...a 62 yo mother and her 21 yo son since we lived SO DARN FAR AWAY. I point blank asked the general manager just why they hadn't sold this particular car yet as LITERALLY EVERY OTHER CAR LIKE THIS WOULD GET SNAPPED UP VIRTUALLY IMMEDIATELY. HE GAVE ME A BUNCH OF xx AND TOLD ME A BUNCH OF LAME,UNVERIFIABLE EXCUSES. A VAST MAJORITY OF THE PROBLEMS THAT WE FOUND UPON INSPECTING THE CAR ONCE WE RECIEVED IT WERE BIG ENOUGH THAT U TRULY DID NOT EVEN HAVE 2 GO LOOKING FOR THEM. THEY PRACTICALLY JUMPED RIGHT OUT AT U 2 SHAKE YOUR HAND. PLEASE B VERY WARY ABOUT BUYING ABSOLUTELY ANYTHING FROM THIS PLACE

First time ever taking a car to a dealership to get something fixed. Originally, I took it in on Monday a was told it would be ready on Wednesday on Tuesday they called and said it needed new brackets and wouldn't be ready until Friday. On Friday I called after waiting all day for a call and was told they were still waiting for a bracket and would try to straiten it out on Monday. Monday afternoon I went there due to no phone calls and now they are saying the bracket won't be here until Wednesday. I have to be in another city Wednesday morning 165 miles away and now I have no way there. Hiring a cab is going to cost more money I don't have. For now on I will stick with small garages around for work to be done. At least there I never had any problems like this. They at least call you to update you. Not this place

Did not have a loaner car to use. My vehicle is newer and bumper to bumper. Did not have a loaner for a recall install to be completed. I was told would take the day, maybe overnight. Said parts were in and would have it done next day. That didn't happen, part was not in. Replaced one of the recalled parts and vehicle made a bad clunking sound after install, and steering was sloppy now. Ran smooth and great prior. Returned and after some asking for a loaner, got one. Had to leave vehicle overnight. 83 degrees, air conditioning didn't work in loaner. Never got cooler than 83 degrees. Waiting on their remedy to fix what wasn't broken before I took it to them. Also waiting on part they said was in initially and still isn't.

Nothing but good things to say about feeny!I just moved here from Louisiana and I had some issues with my jeep. I called and Whisper in the service department made the process as easy as possible, got me scheduled and walked me through the whole check in process so I wasn’t lost when I came in. And When my appointment time came I received exceptional service from the gentleman in service as well but I didn’t catch his name. Glad I found a place I can trust here in Michigan!