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What an awful dealership. I responded to an online...
What an awful dealership. I responded to an online posting and requested to be contacted ASAP. When I did not hear from them I phoned and made a $1,000 deposit to hold the vehicle until I could drive there, a short time later I called to schedule the visit and was informed they were showing it, after hours (6:00PM) I was informed they sold it. It took several days to receive the money back including a rather underhanded additional charge.
We understand your concern and apologize for your frustrations. We do the best we can to accommodate our customers, but it sounds like we let you down. I'd like to review this situation and determine how I can help, please reach out to me at your convenience, Michael Beck - General Sales Manager - firstname.lastname@example.org
Nicole was great! We were able to strike a good deal for...
Nicole was great! We were able to strike a good deal for a Grand Cherokee and she found us the perfect fit! We would highly recommend her to my friends and family. Becky and Larry Chronowski
Congrats on your Jeep Grand Cherokee, Becky! We're so glad Nicole could find you a great deal! Take care!
Thank you, Nicole and Feeny for the great service on our...
Thank you, Nicole and Feeny for the great service on our leasing our new Compass Limited. This is our tenth lease from this dealer and we value Nicole's professional handling of our needs. Nancy and John Peltier
Thank you so much for your loyal business, Nancy & John! We're so glad that Nicole and the team continue to earn your support and we look forward to our next visit with us here at Feeny Chrysler Dodge of Midland. In the meantime, take care and enjoy that new Jeep Compass!
Leased a 2021 Grand Cherokee from Nicole. She had...
Leased a 2021 Grand Cherokee from Nicole. She had everything ready for me to sign and walked me thru all the new options. Feeny is very fortunate to have her. Thanks Nicole!
Congrats on your 2021 Grand Cherokee, Debra! We're so glad Nicole could help you through the process. Please do not hesitate to reach out if you require anything in the future! Thank you - Feeny Chrysler Dodge of Midland
Just purchased a 2020 Dodge Ram from Feeny. Nicole was...
Just purchased a 2020 Dodge Ram from Feeny. Nicole was very helpful and found the truck I wanted FAST! She is an outstanding knowledgeable patient salesperson. i would definitely recommend her to anyone looking to buy a vehicle. Mark B
Hi Mark, thank you for visiting Feeny Chrysler Dodge of Midland! We're so happy to hear that Nicole helped you purchase a 2020 Dodge Ram! We appreciate your 5-stars!
Called and made an appointment to test drive a 2015 Jeep Cherokee that was listed on Feeny's web sight. Car listed for $ 11,625.00, best deal they would give was $500.00 for trade and knock price down to $11,000. With tax and all would be $11, 412. Said no and walked away. A week later that same car is now listed for$11,995! Doesn't sound right to me that someone is interested in a car then turns it down so the dealership jumps the price up!!!
It's hard to see that we didn't earn five stars after your visit to our store. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider giving me a call. Thank you, Michael Beck - General Sales Manager - email@example.com
Nicole was amazing to work with! She walked me through...
Nicole was amazing to work with! She walked me through each step and made all my options clear! I would recommend her to any friend or family member!
Thank you for recommending Feeny Chrysler Dodge of Midland, Becky! We're so happy to hear that Nicole took such great care of you during your visit!
Asked for larger vehicle, got a smaller one
Was interested in a Dodge Durango but not interested in 3-row seating. Jeep Cherokee TrailHawk model offered and I took it, but having buyers remorse, mostly because of headroom getting in and out of it. I'm not the tallest guy either.. No offer of exchange as sales was final at the time and I'll never get taxes back if I try to trade (nor depreciation). I have to live with it. Time will tell if I change this rating but 3 stars is the best I can do at this time.
High Risk. The first time I took my Jeep in, this year, to rotate tires I was driving home down I 10 and heard a horrible noise. Arriving home my husband found the lug nuts weren't tightened down! Recently we bought 1000 worth of new tires and coming home today I'm hearing a horrible banging sound, again. Getting home we find two tires with loose lug nuts! I drive, daily, on I 10 at 70-75 mph and can't believe the property and bodily harm this, lack of, quality workmanship could create. I have NEVER, in all my years, had lug nuts come loose on a tire and certainly recognize the impact of the skill and/or attention of the recent service. I will not seek service here in the future and put myself or property at risk. To say I'm less than satisfied is an understatement. C. Wilk.
Visited this dealership four times to look at used and new Jeeps. The sales person super friendly with a good personality. The biggest road block was I found myself doing most of the research/home work on cars I was looking for. I was told their pricing was competitive . After spending some time on line I found a few Jeeps with lest mileage and thousand of dollars less. The dealerships I found might be a short drive but to save thousand of dollars it was worth it.