Brad's Cottage Grove Chevrolet

I thought they did a good job. Come on. I don?t have a lot to say about getting an oil change. Thank you. Debbie

Story is way too long to repeat. The basic synopsis is that they xxxxxx around with repairing my truck after the fact. They told me they couldn’t hear the noise on start up I was complaining about, but when I picked up the truck, started it up in front of one of their workers and it made a horrendous noise on start up right away. Left it with them at that point and now, almost a month and a half later, they still haven’t called me or given an update. Had a relative driving through town go to pick it up and turns out it’s been sitting on the lot this whole time with nobody even trying to fix it like I had been told they would. Absolute dog xxxx dealership. Buy a truck anywhere else.

I just got up charged 2,000, on a car without my knowledge. They admit doing it but, tell you, got you to bad. They changed the web price and wrote an extra sticker for the window, I have witnesses to the web price and I found the car price sticker in the glove box . Calling a lawyer, not going to settle for a 2,000 free maintenance for a year

The folks at Brad's Chevrolet were excellent, professional sales people that were genuinely devoted to delivering a great experience to the customer. They made everything as hassle free as possible, even going the extra mile and helping us ship a convertible top cover we didn't have room for on the day of purchase. Beyond that, the car has performed wonderfully. They truly delivered the least stressful experience I've ever had purchasing a used car.

Great service department. Doug Green, the service writer did an excellent job on getting my truck repaired in a thoughal and timely manner. And they are reasonably priced compared to other shops. I highly recommend them.

Will never buy another vehicle from these people. If you are looking for a good used vehicle. Stay away from Brad's. They won't back anything they sell.

All I can say is. I wish this dealership was located where I live in Fontana, Ca. Great service friendly people. They got me back on the road in no time.

Horrible experience, brought in my car with 81 thousand miles and got low balled by an offer of 8-9k so I declined that, and I came back home and found out their sales appraiser posted it to facebook marketplace before even coming to an agreement with me. And they posted it for 15,990 and tried to tell me it’s only worth 8k. Bunch of shady people, wouldn’t trust anything they tell you. What kind of “professional dealer” post your car before buying it…added photo for proof they posted it without buying it.

I had a bad experience this last visit and I don?t feel comfortable sharing it all online. My comments would be very negative and it would not be fair.I would rather talk privately on a phonecall than online.

Sold me an F-150 they said was in great shape. Five visits to the dealership shop later after buying it I can say it isn’t in great shape. Not only did they not fix the vibrating noise issue I brought up 3/5 visits, they also informed me the tires were cupping and would need to be replaced at some point in the near future. The kicker is for this latest visit they are going to charge me for the repairs. Never mind that the truck was already in four other times. Never mind that the truck was looked over by your mechanics before selling.