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Dahl Automotive La Crosse

(1,313 reviews)
Visit Dahl Automotive La Crosse
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 17 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (608) 498-4380 (608) 498-4380
Used (608) 498-4372 (608) 498-4372
Service (608) 498-4413 (608) 498-4413

Inventory

See all 294 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2009.
Dahl Automotive in La Crosse Wisconsin Onalaska Wisconsin and Winona Minnesota treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car and truck dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
A Generation Ahead Since 1911

Service center

Phone number (608) 498-4413

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Run from this dishonest dealership!

Run from this dishonest dealership! I was told by Katie on the phone that they would hold the Santa Fe for me for our 2:00 appointment. I offered to put money down to hold it, but she said that was not necessary, it would be there for me to look at. (One can't put money down on a vehicle that doesn't exist.) I was driving 2 1/2 hours so I wanted to be sure the vehicle would be there when I arrived. It was a very specific Santa Fe that I had looked all over for and found online as being at this dealership. As I pulled into the dealership, I saw a missed call from Kyle, the sales associate, claiming that an hour ago, someone walked onto the lot and bought it, but that he had other vehicles I could look at. I've been around long enough to know that no one buys a car in an hour, it always takes longer than that. Both Katie and Kyle lied to me just to get me in the door. It is clear that dishonesty is a common practice for this dealership. I would never buy from a place that doesn't shoot straight with me. I wasted over 5 hours of a beautiful fall day, driving, and a tank of gas for these people who did not care in the least. Do not shop here!

Run from this dishonest dealership!

Run from this dishonest dealership! I was told by Katie on the phone that they would hold the Santa Fe for me for our 2:00 appointment. I offered to put money down to hold it, but she said that was not necessary, it would be there for me to look at. (One can't put money down on a vehicle that doesn't exist.) I was driving 2 1/2 hours so I wanted to be sure the vehicle would be there when I arrived. It was a very specific Santa Fe that I had looked all over for and found online as being at this dealership. As I pulled into the dealership, I saw a missed call from Kyle, the sales associate, claiming that an hour ago, someone walked onto the lot and bought it, but that he had other vehicles I could look at. I've been around long enough to know that no one buys a car in an hour, it always takes longer than that. Both Katie and Kyle lied to me just to get me in the door. It is clear that dishonesty is a common practice for this dealership. I would never buy from a place that doesn't shoot straight with me. I wasted over 5 hours of a beautiful fall day, driving, and a tank of gas for these people who did not care in the least. Do not shop here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Unfortunately, this car did sell before the guest arrived. She inquired on it that morning and it was on the lot and available. She was working with our internet team and did set up an appointment to come see it. Hindsight is always 20/20, but our Internet team should have taken a 500.00 refundable deposit to hold the car. As she was driving here, another salesperson showed the car and that guest bought the car. I called as soon as I heard it was sold, an hour before her appointment. She did not get the voicemail until she pulled it. I can certainly understand the frustration of losing a car, but in no way did we mislead her or lie.

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Girlfriend purchased a brand new mazda cx5 last labor day

Girlfriend purchased a brand new mazda cx5 last labor day weekend. Had an oil change and tire rotation done a few months ago. 2 of the rims were damaged during service. Dahl offered a 300.00 credit to be used at their dealership. 2 brand new rims cost 600.00 a piece. I would not recommend service work done here.

Girlfriend purchased a brand new mazda cx5 last labor day

Girlfriend purchased a brand new mazda cx5 last labor day weekend. Had an oil change and tire rotation done a few months ago. 2 of the rims were damaged during service. Dahl offered a 300.00 credit to be used at their dealership. 2 brand new rims cost 600.00 a piece. I would not recommend service work done here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Kyle was exceptional once again.

Kyle was exceptional once again. On short notice, he helped me find the right new vehicle and I was driving away with a new ride a few days later.

Kyle was exceptional once again.

Kyle was exceptional once again. On short notice, he helped me find the right new vehicle and I was driving away with a new ride a few days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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It was a great experience!

It was a great experience! Kyle was a great salesman and very friendly and knowledgeable

It was a great experience!

It was a great experience! Kyle was a great salesman and very friendly and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They were very helpful and friendly.

They were very helpful and friendly. I appreciated them holding the car I picked out for me

They were very helpful and friendly.

They were very helpful and friendly. I appreciated them holding the car I picked out for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Geno is a great car salesman.

Geno is a great car salesman. We were not delayed for any reason and there was no high pressure sales.

Geno is a great car salesman.

Geno is a great car salesman. We were not delayed for any reason and there was no high pressure sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an excellent experience with Kyle and Mason.

I had an excellent experience with Kyle and Mason. They were very helpful and informative. I’m very happy with my purchase and experience!

I had an excellent experience with Kyle and Mason.

I had an excellent experience with Kyle and Mason. They were very helpful and informative. I’m very happy with my purchase and experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Excellent service, they cleaned up the car very well

Excellent service, they cleaned up the car very well before I purchased a used minivan

Excellent service, they cleaned up the car very well

Excellent service, they cleaned up the car very well before I purchased a used minivan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Taylor and Zack were a joy to work with.

Taylor and Zack were a joy to work with. All of this staff were great. It was a super experience overall!

Taylor and Zack were a joy to work with.

Taylor and Zack were a joy to work with. All of this staff were great. It was a super experience overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Called for them to expect me in about 4 hrs.

Called for them to expect me in about 4 hrs. Made it in about 1hour and 30 minutes. Walked to the front door and a sales clerk ask me can i help you. And he says are you Derrick Sommerville? And i said yes! How did you know? That's old school service that does not happen nowadays, so hat's off to them. The experience with Taylor was phenomenal!!! The test drive was highly informative!!! So was Taylor.She had all the answers to my questions. Taylor was highly professional.The financial advisor was top notch!!

Called for them to expect me in about 4 hrs.

Called for them to expect me in about 4 hrs. Made it in about 1hour and 30 minutes. Walked to the front door and a sales clerk ask me can i help you. And he says are you Derrick Sommerville? And i said yes! How did you know? That's old school service that does not happen nowadays, so hat's off to them. The experience with Taylor was phenomenal!!! The test drive was highly informative!!! So was Taylor.She had all the answers to my questions. Taylor was highly professional.The financial advisor was top notch!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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