Babb Ford Sales, Inc.

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
99 lifetime reviews.
  • 5.0 out of 5
    August 19, 2020

    We were looking for a car for our son to drive to college. We saw what they had on line. We found what we were looking for at a good price. They were easy... to work with. Very nice staff. I would definitely buy another car from there. They were worth the drive.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, thank you for your kind words and congratulations on your son's new vehicle! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    June 20, 2020

    Helpfulness from the time we walked into the dealership.

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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • June 5, 2019

    On an overnight trip to Big Rapids, my car would not start, due to a fuel pump failure. Lucky for me, my wife had met me in Big Rapids, and, even luckier,... Babb Ford was not far away. They promptly got my car into a bay. After a pleasant conversation with Mr. Babb, my wife enjoyed lunch at Sunny's, and returned to our delight that my car was fixed and ready to go. Appreciate the attention and the service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    May 23, 2019

    I purchased and had my car detailed at Babb Ford. The staff was great during the car buying process and car looked like new after the detail. I would recommend... the services at Babb.

    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tamara, thank you for taking the time to leave such a great review and rating. Customer service is always our top priority and we are glad to hear tha...t your experience reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 2.0 out of 5
    May 18, 2018

    It was ok but they really don’t help people with low credit score get a car and they didn’t try hard to help me get a car

    3.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we fai...led to provide you with the quality service you deserve. Please contact us at (231) 832-2206 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

  • 5.0 out of 5
    December 1, 2017

    The entire buying process was conduct with total professionalism. I got a great price. I'm an out-of-state buyer.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 14, 2017

    The brakes on my Taurus started acting up just before a planned trip downstate. The guys at Babb Ford got it scheduled for the next day. The service... was great, the vehicle was repaired AND WASHED, the price was excellent, and I was very pleased. Thanks guys!

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate your feedback! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take car...e!

  • 5.0 out of 5
    February 27, 2017

    Even though I miss Tom Moore being part of the Babb Ford Team, my son and I were very pleased with Mike as our sale person. He asked us what we were looking... for and searched until he got us what we wanted exactly. My son loves his new Focus and we both appreciate everything that was done for us. Monica was also so helpful in making the sale so easy and smooth where there was no stress in purchasing a vehicle at Babb Fords.--Sincerely the Cytacki Family

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 27, 2017

    Even though I miss Tom Moore being part of the Babb Ford Team, my son and I were very pleased with Mike as our sale person. He asked us what we were looking... for and searched until he got us what we wanted exactly. My son loves his new Focus and we both appreciate everything that was done for us. Monica was also so helpful in making the sale so easy and smooth where there was no stress in purchasing a vehicle at Babb Fords.--Sincerely the Cytacki Family

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 10, 2016

    Very positive, That is all that I have to say right now. Thanks

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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