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Urka Auto Center Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Urka's service dept.

I brought my car in for a safety air bag recall. Urka's ordered the part,set up an appt. and installed the part in a timely fashion. I was back on the road in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change, coolant exchange, new part install.

Easy in. Easy out. Friendly. Not too expensive. And actually, the only Chevy dealer in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Barry Freed

Everyone was very nice. Great service and convenient location to my home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied customer

Urka's always does a great job on my vehicles. I bought both my vehicles from them and they have serviced them both. They are very friendly and get my vehicle right in within a couple of days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service department is a joke

They like to tell you if you didn’t buy from us we don’t care to service your vehicle!! I wouldn’t buy from them if they paid me to

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Urka auto center

They made everything so easy to do. Leasing, insurance changes, locating and acquiring a vehicle of my choosing was mainstreamed yet customized just for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible help and service 4 out of 5 times

When purchasing my auto at Urka the sales department racked up almost 4 grand for additional warrentee and insurance charges. Everytime i have had my auto in for service or to have items replaced by additional insurance coverages Urka auto has either been inept or unable to help me with the task. I will not ever purchase a car or truck or take my existing there for service as there are much better quality places to recieve such services namely Betten Baker of muskegon.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great positive member of the community....Thanks

GREAT POSITIVE MEMBER OF THE COMMUNITY. Thanks for buying my Grandson Brayden's pig at the fair. Also you have a VERY good name in the community for your honesty and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

New car experience

Great sales person. Took her time answering all our questions! Good price after trade in and promotional discounts. Very happy ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!

Visit to Urkra

EVERYONE was great! The service department has been prompt and courteous both visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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