Reviews
Write a reviewUrka's service dept.
I brought my car in for a safety air bag recall. Urka's ordered the part,set up an appt. and installed the part in a timely fashion. I was back on the road in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change, coolant exchange, new part install.
Easy in. Easy out. Friendly. Not too expensive. And actually, the only Chevy dealer in town.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barry Freed
Everyone was very nice. Great service and convenient location to my home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied customer
Urka's always does a great job on my vehicles. I bought both my vehicles from them and they have serviced them both. They are very friendly and get my vehicle right in within a couple of days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service department is a joke
They like to tell you if you didn’t buy from us we don’t care to service your vehicle!! I wouldn’t buy from them if they paid me to
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Urka auto center
They made everything so easy to do. Leasing, insurance changes, locating and acquiring a vehicle of my choosing was mainstreamed yet customized just for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible help and service 4 out of 5 times
When purchasing my auto at Urka the sales department racked up almost 4 grand for additional warrentee and insurance charges. Everytime i have had my auto in for service or to have items replaced by additional insurance coverages Urka auto has either been inept or unable to help me with the task. I will not ever purchase a car or truck or take my existing there for service as there are much better quality places to recieve such services namely Betten Baker of muskegon.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great positive member of the community....Thanks
GREAT POSITIVE MEMBER OF THE COMMUNITY. Thanks for buying my Grandson Brayden's pig at the fair. Also you have a VERY good name in the community for your honesty and excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
New car experience
Great sales person. Took her time answering all our questions! Good price after trade in and promotional discounts. Very happy ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!
Visit to Urkra
EVERYONE was great! The service department has been prompt and courteous both visits.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase