Macdonald Motors Inc

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    August 23, 2020

    Granted this isn't an ideal time to be purchasing a vehicle with no inventory on the lots and high consumer demand.... which means the dealer is in the... driver's seat. Even so, out of all the vehicles I have purchased over the years, my experience with McDonald's motors has been the worst. I could have done without the chippy attitudes with constant reminders of take it or leave it statements since there are a dozen other customers that will buy it if you don't want it. Once I did agree to the purchase, I was treated even worse when I told them I did not want to finance with them or purchase any of their extra packages. Honestly, they really didn't care how poor their customer service was because as they kept reminding me that they really don't have to do anything right now to continue to have record sales months... #Shameful.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2019

    Bought a used car in a few hours. Experience was wonderful. Jeff and John showed me what I went to look at and did not push anything else on me. I had... a concern after a test drive and was fixed immediately. Walked away a happy person. Both gentlemen were awesome. Would go there again in a minute.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • October 11, 2017

    I recently moved to this beautiful town of Center Conway, N.H. from L.A. and bought an SUV from John. I was treated like a queen, John is a great salesman... and person. I had thought it would be scary to make a big investment and buy a vehicle 3000 miles away but John made me feel so safe and cared for and he was so knowledgeable and attentive I never had a qualm. I would recommend John and MacDonald Motors to everybody. Brava!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bailey, we thank you very much for your glowing review! We do everything we can to make our customers happy and take great care of them, and it's real...ly great when someone notices! Thank you, and we will continue to do all we can to take great care of you and your vehicle.

  • 5.0 out of 5
    October 19, 2018

    My experience with Macdonald motors has been excellent. This is my second truck purchase since 2014. I’ve had all my service here as well. They go out... of their way to make the process painless.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 12, 2018

    Honestly the most pleasant car buying experience I’ve ever had! Matt my salesman was professional and accommodating to my needs! I wanted a very specific... truck set up for my line of work and he made it happen!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    June 1, 2018

    I was very happy with their customer service. john was able to answer any questions I had about many trucks I was looking into, at the time I was unsure... about where to buy my vehicle until, I went to macdonald motors. they couldn't have been more patient and helpful to me. thank you every, Richard

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Rich, thank you for your kind words about us. It's great we were able to help you, and we want you to know that kind of support does not stop when ...you drive off the lot! We appreciate that you chose us and want you to always think of us for your automotive needs.

  • 5.0 out of 5
    May 8, 2018

    Went in just looking and had a friendly pressure free team. When I found the car I wanted, the process was quick and painless. Will visit again for future... potential purchases.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, we appreciate your kind words. It's really nice when somebody lets you know they appreciated your efforts and would feel comfortable coming back... to do business with you in the future. Please know we will continue to make every effort to assure your continued satisfaction with our dealership in the future. Thank you for choosing us.

  • 5.0 out of 5
    May 7, 2018

    GREAT TO WORK WITH AND WAS PLEASUREABLE EXPERENCE TO BUY FROM MAC MOTORS. BUYING A VEHICLE IS EASY HERE IN CONWAY NH!!! THEY ALSO WORK WITH YOU TO GET... THE BEST POSSIBLE PRICE

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Don, we really appreciate your kind words and are very glad you were happy with us and with John. Your satisfaction means a lot to us and we will cont...inue to do everything we can to ensure your continuing happiness with us. Thank you very much for choosing us to do business with!

  • 5.0 out of 5
    April 28, 2018

    Experience was great, John is a fantastic sales man with a friendly smile very easy going person , this was the best car buying experience We would... recommend John for anyone looking to purchase a new car

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rick and Fatima, we agree John is a great guy and appreciate your kind words and strong recommendation. Please know your satisfaction with us and with... your vehicle is very important to us and thank you for choosing us.

  • 5.0 out of 5
    April 28, 2018

    I was very stressed about buying a car. I went to McDonald Motors and the process was so easy and fast I was really impressed. I got a awesome deal on... a used car that I love. I had to take it back a few weeks later to fix a window. They fixed it no charge and in about 30 minutes. These guys are the real deal!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much Paula for your kind words. We are glad you like your car and that we were able to resolve your issue with the window. We appreciat...e your faith in us and will always be here to assist you.

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