Macdonald Motors Inc

Reviews

4.9 out of 5 4.9
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 12, 2018

    Honestly the most pleasant car buying experience I’ve ever had! Matt my salesman was professional and accommodating to my needs! I wanted a very... specific truck set up for my line of work and he made it happen!

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    Shopped for a used car
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  • 4.0 out of 5
    June 1, 2018

    I was very happy with their customer service. john was able to answer any questions I had about many trucks I was looking into, at the time I was unsure... about where to buy my vehicle until, I went to macdonald motors. they couldn't have been more patient and helpful to me. thank you every, Richard

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Hi Rich, thank you for your kind words about us. It's great we were able to help you, and we want you to know that kind of support does not stop ...when you drive off the lot! We appreciate that you chose us and want you to always think of us for your automotive needs.

  • October 11, 2017

    I recently moved to this beautiful town of Center Conway, N.H. from L.A. and bought an SUV from John. I was treated like a queen, John is a great salesman... and person. I had thought it would be scary to make a big investment and buy a vehicle 3000 miles away but John made me feel so safe and cared for and he was so knowledgeable and attentive I never had a qualm. I would recommend John and MacDonald Motors to everybody. Brava!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bailey, we thank you very much for your glowing review! We do everything we can to make our customers happy and take great care of them, and it's real...ly great when someone notices! Thank you, and we will continue to do all we can to take great care of you and your vehicle.

  • 5.0 out of 5
    May 8, 2018

    Went in just looking and had a friendly pressure free team. When I found the car I wanted, the process was quick and painless. Will visit again for future... potential purchases.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    John, we appreciate your kind words. It's really nice when somebody lets you know they appreciated your efforts and would feel comfortable coming... back to do business with you in the future. Please know we will continue to make every effort to assure your continued satisfaction with our dealership in the future. Thank you for choosing us.

  • 5.0 out of 5
    May 7, 2018

    GREAT TO WORK WITH AND WAS PLEASUREABLE EXPERENCE TO BUY FROM MAC MOTORS. BUYING A VEHICLE IS EASY HERE IN CONWAY NH!!! THEY ALSO WORK WITH YOU TO GET... THE BEST POSSIBLE PRICE

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Don, we really appreciate your kind words and are very glad you were happy with us and with John. Your satisfaction means a lot to us and we will cont...inue to do everything we can to ensure your continuing happiness with us. Thank you very much for choosing us to do business with!

  • 5.0 out of 5
    April 28, 2018

    Experience was great, John is a fantastic sales man with a friendly smile very easy going person , this was the best car buying experience We would... recommend John for anyone looking to purchase a new car

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rick and Fatima, we agree John is a great guy and appreciate your kind words and strong recommendation. Please know your satisfaction with us and with... your vehicle is very important to us and thank you for choosing us.

  • 5.0 out of 5
    April 28, 2018

    I was very stressed about buying a car. I went to McDonald Motors and the process was so easy and fast I was really impressed. I got a awesome deal on... a used car that I love. I had to take it back a few weeks later to fix a window. They fixed it no charge and in about 30 minutes. These guys are the real deal!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much Paula for your kind words. We are glad you like your car and that we were able to resolve your issue with the window. We appreciat...e your faith in us and will always be here to assist you.

  • 5.0 out of 5
    April 27, 2018

    John and the whole team at MacDonald motors made purchasing my new to me truck a great experience! I look forward to my new journey and working with everyone... at MacDonald motors again in the future! THANK YOU!

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Katie, we appreciate that you chose us and we also thank you for your kind words about John and our dealership in general. We look forward to building... a long term relationship with you as well and assisting with your vehicle needs, whatever they may be, now and in the future. Thank you again.

  • 4.0 out of 5
    February 5, 2018

    Everyone there was very nice. I found the car I wanted and made and they showed me a price. It was at the top end of the KBB so I tried to negotiate. After... half a dozen offers they came down $100. The car is an excellent car, but I definitely paid too much, they have not gotten customer loyalty from me. If they had met me part way on the negotiation, this review would have been much better. Again, they were very nice in every other way.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very pleased you like your vehicle and want you to know we had marked it down just a short time before you came in to see it. Because of that, ...we did not have a lot of room to negotiate further price reductions. As you mentioned, it is a very nice vehicle and that was reflected in our cost to obtain it in the first place. It was at the upper end of KBB pricing because it was a very nice vehicle. We regret that you felt you could not recommend us and can only ask that you give us an opportunity to change your mind at some point.

  • 5.0 out of 5
    August 17, 2017

    I have been taking my Ford Focus to Macdonald Motors Ford & Lincoln for service for a couple years now, and they have always done great work at fair prices.... The staff has always been very courteous as well. I would definitely recommend them to anyone.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate your confidence in us and look forward to continuing to help with your automotive needs Thank you.

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