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Madelia Ford

(19 reviews)
Visit Madelia Ford
Sales hours: 8:30am to 5:00pm
Service hours: 8:30am to 5:00pm
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Sales Service
Monday 8:30am–5:00pm 8:30am–5:00pm
Tuesday 8:30am–5:00pm 8:30am–5:00pm
Wednesday 8:30am–5:00pm 8:30am–5:00pm
Thursday 8:30am–5:00pm 8:30am–5:00pm
Friday 8:30am–5:00pm 8:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (507) 435-3045 (507) 435-3045
Used (507) 399-0046 (507) 399-0046
Service (507) 788-4027 (507) 788-4027

Inventory

See all 80 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2016.
We have been a Ford dealer in Madelia since 1945. Owned and operated by the same family and is going on 4 generations strong.
4 Generations since 1945

Service center

Phone number (507) 788-4027

Service hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Madelia Ford from DealerRater.

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Mike was great with getting the financial help to buy the

Mike was great with getting the financial help to buy the 2018 Edge I wanted. Enjoying my new ride. Thank You to Madelia Ford.

Mike was great with getting the financial help to buy the

Mike was great with getting the financial help to buy the 2018 Edge I wanted. Enjoying my new ride. Thank You to Madelia Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always helpful.

Always helpful. Easy and quick scheduling. Convenient location. Very good prices and schedule. Thank you

Always helpful.

Always helpful. Easy and quick scheduling. Convenient location. Very good prices and schedule. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They got me in fast a day before Christmas and it cost me

They got me in fast a day before Christmas and it cost me less than their estimate. Quite a bit less. The loner was clean and a nice help for the holidays. I will be using them for all my service moving forward

They got me in fast a day before Christmas and it cost me

They got me in fast a day before Christmas and it cost me less than their estimate. Quite a bit less. The loner was clean and a nice help for the holidays. I will be using them for all my service moving forward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The EASIEST vehicle purchase experience I've had.

The EASIEST vehicle purchase experience I've had. We were traveling from 5 hours away to look at an explorer. It was zero pressure from the start unlike typical dealerships when you inquire about a vehicle. Mike held the vehicle for us for a week until we could make the trip, which is pretty much unheard of. He had everything ready for us, was extremely personable, and talked to us like he'd known us for years. Can definitely say we will be back when are ready for the next one!

The EASIEST vehicle purchase experience I've had.

The EASIEST vehicle purchase experience I've had. We were traveling from 5 hours away to look at an explorer. It was zero pressure from the start unlike typical dealerships when you inquire about a vehicle. Mike held the vehicle for us for a week until we could make the trip, which is pretty much unheard of. He had everything ready for us, was extremely personable, and talked to us like he'd known us for years. Can definitely say we will be back when are ready for the next one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amber, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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Excellent Service!

Excellent Service!! Dave was great! Everyone was friendly and helpful. Thank you i will choose Madelia Ford in the future.

Excellent Service!

Excellent Service!! Dave was great! Everyone was friendly and helpful. Thank you i will choose Madelia Ford in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very disappointed. Sat and waited and waited.

I spent almost three hours waiting for new tires. 8 am appointment. I spent 1200 and didn't even get a thank you. Very disappointed

Very disappointed. Sat and waited and waited.

I spent almost three hours waiting for new tires. 8 am appointment. I spent 1200 and didn't even get a thank you. Very disappointed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Beth, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (507) 642-3268 and we will do our best to make this better. We hope to hear from you soon.

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This dealership and their employees are very honest,

This dealership and their employees are very honest, thoughtful and so caring for their customers.

This dealership and their employees are very honest,

This dealership and their employees are very honest, thoughtful and so caring for their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This local family owned dealer was absolutely wonderful

This local family owned dealer was absolutely wonderful to work with. Mike made this purchase fast and easy. Great to work with and I love my new car.

This local family owned dealer was absolutely wonderful

This local family owned dealer was absolutely wonderful to work with. Mike made this purchase fast and easy. Great to work with and I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Overall good experience

Good experience overall. Very easy to purchase a new vehicle. The only gripe I have is the vehicle was brand new but it was a little dirty inside. It had about 20 miles on it, I?m guessing test drivers got it dirty? I recently purchased a RAV4 (new) for my wife and the Toyota dealership made it perfectly clean before we left. Less a grip, more a suggestion for improvement. They were really really friendly. They didn?t try and sell me any extra crap which was really nice.

Overall good experience

Good experience overall. Very easy to purchase a new vehicle. The only gripe I have is the vehicle was brand new but it was a little dirty inside. It had about 20 miles on it, I?m guessing test drivers got it dirty? I recently purchased a RAV4 (new) for my wife and the Toyota dealership made it perfectly clean before we left. Less a grip, more a suggestion for improvement. They were really really friendly. They didn?t try and sell me any extra crap which was really nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

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Terrific experience.

Terrific experience. Madelia Ford ordered our van exactly as requested and kept us up to date on arrival date. Great friendly staff with great customer service.

Terrific experience.

Terrific experience. Madelia Ford ordered our van exactly as requested and kept us up to date on arrival date. Great friendly staff with great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 19 reviews