Reviews
Write a reviewThe EASIEST vehicle purchase experience I've had.
The EASIEST vehicle purchase experience I've had. We were traveling from 5 hours away to look at an explorer. It was zero pressure from the start unlike typical dealerships when you inquire about a vehicle. Mike held the vehicle for us for a week until we could make the trip, which is pretty much unheard of. He had everything ready for us, was extremely personable, and talked to us like he'd known us for years. Can definitely say we will be back when are ready for the next one!
The EASIEST vehicle purchase experience I've had.
The EASIEST vehicle purchase experience I've had. We were traveling from 5 hours away to look at an explorer. It was zero pressure from the start unlike typical dealerships when you inquire about a vehicle. Mike held the vehicle for us for a week until we could make the trip, which is pretty much unheard of. He had everything ready for us, was extremely personable, and talked to us like he'd known us for years. Can definitely say we will be back when are ready for the next one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Amber, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!
Excellent Service!
Excellent Service!! Dave was great! Everyone was friendly and helpful. Thank you i will choose Madelia Ford in the future.
Excellent Service!
Excellent Service!! Dave was great! Everyone was friendly and helpful. Thank you i will choose Madelia Ford in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very disappointed. Sat and waited and waited.
I spent almost three hours waiting for new tires. 8 am appointment. I spent 1200 and didn't even get a thank you. Very disappointed
Very disappointed. Sat and waited and waited.
I spent almost three hours waiting for new tires. 8 am appointment. I spent 1200 and didn't even get a thank you. Very disappointed
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Beth, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (507) 642-3268 and we will do our best to make this better. We hope to hear from you soon.
This dealership and their employees are very honest,
This dealership and their employees are very honest, thoughtful and so caring for their customers.
This dealership and their employees are very honest,
This dealership and their employees are very honest, thoughtful and so caring for their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This local family owned dealer was absolutely wonderful
This local family owned dealer was absolutely wonderful to work with. Mike made this purchase fast and easy. Great to work with and I love my new car.
This local family owned dealer was absolutely wonderful
This local family owned dealer was absolutely wonderful to work with. Mike made this purchase fast and easy. Great to work with and I love my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall good experience
Good experience overall. Very easy to purchase a new vehicle. The only gripe I have is the vehicle was brand new but it was a little dirty inside. It had about 20 miles on it, I?m guessing test drivers got it dirty? I recently purchased a RAV4 (new) for my wife and the Toyota dealership made it perfectly clean before we left. Less a grip, more a suggestion for improvement. They were really really friendly. They didn?t try and sell me any extra crap which was really nice.
Overall good experience
Good experience overall. Very easy to purchase a new vehicle. The only gripe I have is the vehicle was brand new but it was a little dirty inside. It had about 20 miles on it, I?m guessing test drivers got it dirty? I recently purchased a RAV4 (new) for my wife and the Toyota dealership made it perfectly clean before we left. Less a grip, more a suggestion for improvement. They were really really friendly. They didn?t try and sell me any extra crap which was really nice.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
Terrific experience.
Terrific experience. Madelia Ford ordered our van exactly as requested and kept us up to date on arrival date. Great friendly staff with great customer service.
Terrific experience.
Terrific experience. Madelia Ford ordered our van exactly as requested and kept us up to date on arrival date. Great friendly staff with great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike and his team at Madelia Ford are top notch,
Mike and his team at Madelia Ford are top notch, small-town people. When waiting 18 months for my new Bronco, Mike was always prompt and thorough with communication regarding my build. Although he couldn’t control the delays he made sure that my questions were answered in a timely fashion. I’ll definitely be working with Madelia on my next Ford purchase.
Mike and his team at Madelia Ford are top notch,
Mike and his team at Madelia Ford are top notch, small-town people. When waiting 18 months for my new Bronco, Mike was always prompt and thorough with communication regarding my build. Although he couldn’t control the delays he made sure that my questions were answered in a timely fashion. I’ll definitely be working with Madelia on my next Ford purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sevice
Great overall service and buying experience. Great dealership to work with.
Great Sevice
Great overall service and buying experience. Great dealership to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I am so happy I stopped to look at the truck Mike told me...
I am so happy I stopped to look at the truck Mike told me all about truck took it for a test drive he trusted me told him I live far away he made it easy to do and when I said Mark it sold he put it inside took my word no money down he trusted me made one trip down to show my truck to trade and deal was made
I am so happy I stopped to look at the truck Mike told me...
I am so happy I stopped to look at the truck Mike told me all about truck took it for a test drive he trusted me told him I live far away he made it easy to do and when I said Mark it sold he put it inside took my word no money down he trusted me made one trip down to show my truck to trade and deal was made
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car