Reviews
Honest and capable. I have been very happy with both sales and service. The loaner I drove while my former car was serviced was so good and the price was right, so I bought the loaner. My former car is still a good car, but I needed a vehicle that was a bit bigger and easier to enter. Got a decent trade-in, too. I recommend this delership.
Honest and capable. I have been very happy with both sales and service. The loaner I drove while my former car was serviced was so good and the price was right, so I bought the loaner. My former car is still a good car, but I needed a vehicle that was a bit bigger and easier to enter. Got a decent trade-in, too. I recommend this delership.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Great to hear you found our team honest and capable during both your sales and service visits. We’re pleased the Ford Escape loaner fit your needs and that the trade-in value worked out well. Thank you for recommending us and we look forward to serving you again.
We have purchased a few vehicles from Madelia Ford over the past decade, They have always been honest and straightforward with us.
We have purchased a few vehicles from Madelia Ford over the past decade, They have always been honest and straightforward with us.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your ongoing loyalty and for choosing us for your Chevrolet Equinox over the past decade. It’s wonderful to know you’ve found our service transparent and trustworthy, and we’ll be sure to share your feedback with Mike.
Purchasing my new 2025 Bronco Sport Outer Banks at Madelia Ford was a wonderful, fun, stress-free experience! I very much appreciated Mike finding and getting the exact vehicle I wanted -- it's GORGEOUS! Mike explained and showed me all of the technology ("infotainment" screen, buttons on the steering wheel, and other tech things that were new to me) and answered the many questions I had. I've been a Madelia Ford customer for about 25 years and know them to have outstanding (and honest!) customer service and very competent mechanics. I wouldn't trust ANY other dealership to do maintenance on my vehicles, nor will I ever purchase a vehicle anywhere other than Madelia Ford! Best care anywhere!
Purchasing my new 2025 Bronco Sport Outer Banks at Madelia Ford was a wonderful, fun, stress-free experience! I very much appreciated Mike finding and getting the exact vehicle I wanted -- it's GORGEOUS! Mike explained and showed me all of the technology ("infotainment" screen, buttons on the steering wheel, and other tech things that were new to me) and answered the many questions I had. I've been a Madelia Ford customer for about 25 years and know them to have outstanding (and honest!) customer service and very competent mechanics. I wouldn't trust ANY other dealership to do maintenance on my vehicles, nor will I ever purchase a vehicle anywhere other than Madelia Ford! Best care anywhere!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to know that purchasing your 2025 Bronco Sport Outer Banks was fun and stress free. Mike enjoyed walking you through the tech features and answering your questions. Thank you for trusting our team with your Ford needs over the past 25 years.
Absolutely recommend Mike and Madelia Ford. Great team, great service. Fair price, good trade-in value. Very helpful. Traded a great car for another great car. Happy with both cars and the dealership both times.
Absolutely recommend Mike and Madelia Ford. Great team, great service. Fair price, good trade-in value. Very helpful. Traded a great car for another great car. Happy with both cars and the dealership both times.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that Mike and our Ford team earned your recommendation is wonderful news. We’re glad you found our pricing fair and trade-in value strong when upgrading your Ford Escape. Feel free to reach out anytime we can help again.
Took my Focus in for necessary brake work. The loaner vehicle I used was in top shape, scrupulously clean, and everything worked. When my Focus was finished, I drove it home and realized that I should have a bigger vehicle that is easier to enter and exit. Traded my greatly loved Focus for the same Escape I had driven as a loaner. Superb vehicle, very good price, good trade-in, excellent sales and support. I am very pleased with this dealer and recommend them to everyone.
Took my Focus in for necessary brake work. The loaner vehicle I used was in top shape, scrupulously clean, and everything worked. When my Focus was finished, I drove it home and realized that I should have a bigger vehicle that is easier to enter and exit. Traded my greatly loved Focus for the same Escape I had driven as a loaner. Superb vehicle, very good price, good trade-in, excellent sales and support. I am very pleased with this dealer and recommend them to everyone.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re pleased the loaner Escape met your expectations and that the used Escape turned out to be just what you needed. Thank you for trusting us with your Focus trade-in and for sharing your recommendation. Mike is glad you experienced seamless sales and support.
Prompt, efficient,reasonable rates, excellent follow through. Highly recommended. Best dealer in the state, bar none!
Prompt, efficient,reasonable rates, excellent follow through. Highly recommended. Best dealer in the state, bar none!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the prompt and efficient service on your Ford Focus. Mike is glad the rates and follow through stood out to you. We appreciate your recommendation and look forward to assisting you again.
Mike was phenomenal, loved working with them. The entire staff was friendly, helpful, and very receptive to a new local.
Mike was phenomenal, loved working with them. The entire staff was friendly, helpful, and very receptive to a new local.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled you found Mike and our staff so friendly and helpful as a new local. It’s great to hear your Ford Bronco service went smoothly. Thank you for sharing your positive experience with a 5-star rating.
I had trouble with the seat memory on my Corsair and Nick was every patient and got the issue resolved. Much appreciated.
I had trouble with the seat memory on my Corsair and Nick was every patient and got the issue resolved. Much appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased that Mike and our team resolved the seat memory problem on your Lincoln Corsair. Thank you for noting the patience you experienced throughout the process. Your five-star rating is much appreciated.
Brent worked to understand the features I was looking for which turned out to be a vehicle that was scheduled to arrive at the dealership. The sales process was efficient and stress free. Highly recommended team to work with!
Brent worked to understand the features I was looking for which turned out to be a vehicle that was scheduled to arrive at the dealership. The sales process was efficient and stress free. Highly recommended team to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled our team tracked down the Ford that matched your feature list before it even arrived. It’s great to hear the process felt efficient and stress free. Thank you for recommending our team.
Grea to work with, flexible and made it super easy to get a deal done.
Grea to work with, flexible and made it super easy to get a deal done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re happy Mike and our team made buying your Ford flexible and easy. Thanks for the great review.