Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

Contact seller

Select a Salesperson (optional)

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.1
(2,132 reviews)
Visit Lithia Chrysler Jeep Dodge Ram FIAT of Eugene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–7:00pm
Tuesday 7:30am–6:00pm 8:30am–7:00pm
Wednesday 7:30am–6:00pm 8:30am–7:00pm
Thursday 7:30am–6:00pm 8:30am–7:00pm
Friday 7:30am–6:00pm 8:30am–7:00pm
Saturday 8:00am–4:00pm 8:30am–7:00pm
Sunday Closed 10:00am–6:00pm
New (541) 207-0864 (541) 207-0864
Used (541) 636-9957 (541) 636-9957
Service (541) 636-9959 (541) 636-9959

Inventory

See all 326 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since November 2011.
Welcome to Lithia Chrysler Jeep Dodge Ram of Eugene The Home of Promo Pricing!

Promo Pricing makes buying a new Chrysler Jeep Dodge or RAM Truck fair and easy with all rebates and discounts clearly posted on both our vehicles and website.

With our Promo-Priced vehicles you can expect a great selection of new vehicles all loaded with the most popular options in a wide variety of colors. Promo Pricing has made Lithia Dodge the largest volume RAM truck dealer in the state of Oregon.
You may be eligible for additional rebates and incentives on all new vehicles. Call for details

Service center

Phone number (541) 636-9959

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

4.1
(2,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene from DealerRater.

Want to share your experience with this dealership?

Write a review
2.0

Service advisors repeatedly do not go the extra mile to

Service advisors repeatedly do not go the extra mile to help me. I have had 4-5 in the past 3 years. I have issues under warranty and I can’t get anyone to help me. Service advisors are supposed to contact the warranty holder and get authorization for work. Time and time again they try to push this off onto me the consumer , but in order for a repair to be authorized, the warranty company has to receive a request from a dealer by phone and computer or fax etc. my check engine light is turned off instead of diagnosed. I really wish I received better customer care but I have not

5.0

Fast and affishant would recommend definitely.

Fast and affishant would recommend definitely.thank you for your help never know when car is going to act up

5.0

Great service always willing to help out and give Great

Great service always willing to help out and give Great information. Great employees always pleasant to speak to.

2.0

Not greeted when I walked in.

Not greeted when I walked in. Ignored by 2 people and had to ask for help. Not greeted when came to pickup vehicle, had to ask fir help again. Told no coupons used even though I did and receipt showed this. I give courtesy drive 5 stars, he was great from start to finish

5.0

Personable, efficient, no pressure.

Personable, efficient, no pressure. As nice as the experience of buying a car can be.

5.0

This is a top notch dealership.

This is a top notch dealership. The salesman with whom I dealt, Deion German, was very professional, quick, and helpful.

5.0

My car is up and running.

My car is up and running. Appreciate the service. Great customer service. Fixed my car when nobody else could.

5.0

This was a factory recall for service.

This was a factory recall for service. Did a great job other than taking longer than expected

5.0

Pleasant buying experience.

Pleasant buying experience. Both the salesman and finance were great to work with. Purchased two vehicles and process went smoother than expected.

Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

1.0

Booked appointment over a month out, first available.

Booked appointment over a month out, first available. Still took over 6 hours with no time estimate given at any point. Bulb that cost 80$ to replace elsewhere cost $200 here. Attempted to upcharge me over $1200 when what I needed and requested added up to less than $400. Felt ripped off, miscommunicated with, and taken advantage of. Now won't stop texting and emailing me for feedback, here you go.

Dealer response

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

See all 2,132 reviews