Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

4.1
(2,220 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Service Sales
Monday 7:30am–6:00pm 8:30am–7:00pm
Tuesday 7:30am–6:00pm 8:30am–7:00pm
Wednesday 7:30am–6:00pm 8:30am–7:00pm
Thursday 7:30am–6:00pm 8:30am–7:00pm
Friday 7:30am–6:00pm 8:30am–7:00pm
Saturday 8:00am–4:00pm 8:30am–7:00pm
Sunday Closed 10:00am–6:00pm
New (541) 207-0864 (541) 207-0864
Used (541) 636-9957 (541) 636-9957
Service (541) 636-9959 (541) 636-9959

Inventory

See all 17 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2023.
Welcome to Lithia Chrysler Jeep Dodge Ram of Eugene The Home of Promo Pricing!

Promo Pricing makes buying a new Chrysler Jeep Dodge or RAM Truck fair and easy with all rebates and discounts clearly posted on both our vehicles and website.

With our Promo-Priced vehicles you can expect a great selection of new vehicles all loaded with the most popular options in a wide variety of colors. Promo Pricing has made Lithia Dodge the largest volume RAM truck dealer in the state of Oregon.
You may be eligible for additional rebates and incentives on all new vehicles. Call for details

Service center

Phone number (541) 636-9959

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.1
(2,220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene from DealerRater.

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5.0

Everyone was very kind and helped with all my questions

Everyone was very kind and helped with all my questions as well as all of my concerns

Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

2.0

I have a brand new jeep grand Cherokee that has a rattle

I have a brand new jeep grand Cherokee that has a rattle in the passenger door. I brought this in to get fixed, and the parts had to be ordered. I was told when the part comes in I will get a phone call. Many weeks later I called the service department and left a message, no one responded. The following week I called again, and was transferred to parts who told me the part had been there for quite some time and that he was sorry no one had called. When I brought my car in to get the part replaced, I picked it up from being “fixed” and the rattle was worse than when I dropped it off. I called immediately and set up a time to drop the car off for a third time. When I dropped it off again, they wanted to keep it overnight and have someone else look at it. I picked it up the next day because they had to order another part. It’s now been quite a few weeks, and no phone call. I called last week and was transferred between parts and service and eventually had to leave a message. I have not heard back still. This entire process has taken months. All I want is a rattle to stop! It’s getting ridiculous!

Dealer response

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Joseph Lawson, Service Manager

5.0

Dakota was very helpful and made sure I got what I came

Dakota was very helpful and made sure I got what I came in for without the usual dealership runaround and annoyances.

Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

5.0

I have been very pleased with both Sales and Service at

I have been very pleased with both Sales and Service at this dealership. I would recommend them before any other dealership in the area.

Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Bennett | General Manager

5.0

Service work for years and every time no pushiness or

Service work for years and every time no pushiness or trying to sell things extra. I’d say last 20 yrs and probably another 20 years as a faithful customer. Thank you

Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Lawson, Service Manager

5.0

They were very accommodating on all the stuff that I

They were very accommodating on all the stuff that I needed done to car. They did very thing with smile

Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

4.0

Nice truck well informed salesman I’ve bought lots of

Nice truck well informed salesman I’ve bought lots of vehicles from them and this survey that makes you write 15 words is super annoying

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

5.0

Personable staff, flexible, keeps promises, works fast,

Personable staff, flexible, keeps promises, works fast, doesn't try to oversell. I would use them again.

Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Lawson, Service Manager

4.0

Staff seems helpful when making appointments or

Staff seems helpful when making appointments or explaining services needed and what costs are involved

Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joseph Lawson, Service Manager

5.0

my experiences at this dealership have always been

my experiences at this dealership have always been positive… Very good service… Very friendly people to work with… Very accommodating… Getting the work done before anticipated.

Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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