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Lithia Chrysler Jeep Dodge RAM of Eugene

Rectangle 48
Sales 10:00 AM - 6:00 PM
Service Closed

Lithia Chrysler Jeep Dodge RAM of Eugene Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2011

Welcome to Lithia Chrysler Jeep Dodge Ram of Eugene, The Home of Promo Pricing!

...



Promo Pricing makes buying a new Chrysler, Jeep Dodge or RAM Truck fair and easy, with all rebates and discounts clearly posted on both our vehicles and website.

With our Promo-Priced vehicles you can expect a great selection of new vehicles, all loaded with the most popular options, in a wide variety of colors. Promo Pricing has made Lithia Dodge the largest volume RAM truck dealer in the state of Oregon.

"You may be eligible for additional rebates and incentivies on all new vehicles. Call for details"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
737 lifetime reviews. Includes reviews of Lithia Chrysler Jeep Dodge RAM of Eugene from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 17, 2019

    Very good experience, respectful and easy to work with. Would definitely do business with them again. Go check them out. L a t e r !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Leighton

    Internet Sales Manager

    (4.9) 43 reviews

    Dane Paddock

    Internet Manager

    (4.8) 56 reviews

    Robert Monia

    Finance

    (4.6) 48 reviews

  • 5.0 out of 5
    January 17, 2019

    Had an exceptionally enjoyable experience purchasing my jeep from David Watkins. The whole experience was a good time and I felt comfortable with the... deal. Felt like he went out of his way to maje everything just right!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Watkins

    Sales

    (5.0) 27 reviews

    Tyler Richardson

    Finance

    (4.8) 47 reviews

  • April 13, 2018

    Customer Service is always awesome and they make it as quick and easy as possible to get your service or repair done. Love Lithia, wont go anywhere else.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2019

    Outstanding service, as usual. I was nor sure whether or not the walk-in oil change program would work out, but only once has the wait been excessive and... on that occasion, I was informed and simply came back another time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daryl Hummell

    Service

    (4.8) 103 reviews

    David Franklin

    Service

    (4.8) 86 reviews

    Joel Hazen

    Service

    (4.7) 69 reviews

  • 5.0 out of 5
    January 16, 2019

    The salesman was indeed the best I have work with ever. I got the vehicle I wanted at a price that I could afford! Thanks again I will tell everybody... about the service there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Wellman

    Internet Sales Manager

    (4.8) 56 reviews

  • 5.0 out of 5
    January 15, 2019

    Great experience plight and worked in my budget and time line. And gave us options to help with to help our dission.Brian fisher represented your dealership... very well. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James McLean

    Finance

    (4.9) 49 reviews

    Daniel Wellman

    Internet Sales Manager

    (4.8) 56 reviews

    Brian Fisher

    Sales

    (4.8) 48 reviews

  • 1.0 out of 5
    January 14, 2019

    Took my 2011 ram in for an oil change, two hours later they called and said truck was ready? Went into service to get keys....they couldn't find them?... Was given a bill for about $200.00??? Had to inform them I had free oil changes for the duration of my contract built in???, then after a frantic 20minutes search for my key fob the service writer just happen to notice that they put wrong oil in my truck???? Now were three hours into this??? back to the shop and another 40 minutes with mechanics who should know their stuff but really do not....and are supposedly certified. Then after three weeks my truck runs little funny, I took it to Sun Automotive, where I was told about a module that is notorious on Rams for causing all sorts of problems along with other factory recalls on this truck that Lithia had not advised me of and are required to???. Went back to Lithia and was told for a diagnosis fee of $90 they could access the problem and fix it but that parts were not available for weeks???. I ask any and all out there not to use this dealership for any repairs unless you wealthy, and not to buy any vehicles since they are not built for safety.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2019

    Litha always provides great customer service. I have complete faith in what they tell me. They keep me updated on the length of the repairs. There's never... an unpleasant surprise. I will continue to bring my Jeep to them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 12, 2019

    Had New Moe Parr running boards installed on my 2500 Dodge ram. Appointment was for 8 o'clock in the morning they got it right in and was done in 1.5 hrs.... Also had 2 safety recalls which were also completed. I thought the job would have taken much longer but very pleased with the install job and how fast it was accomplished.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Franklin

    Service

    (4.8) 86 reviews

  • 5.0 out of 5
    January 11, 2019

    The salesman knowledge of the vehicle I wanted was a Chrysler Pacifica a vehicle that John Lamboy was familiar with because he has one he went in great... detail of many of it accesses. The service was great very easy buying experience. Very low pressure sale. I would highly recommended Lithia in Eugene. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Devin Pratt

    Finance

    (4.9) 74 reviews

    John Lamboy

    Sales

    (4.8) 26 reviews

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