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Mercedes-Benz of Eugene

(120 reviews)
Visit Mercedes-Benz of Eugene
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00am Closed

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New (541) 393-9539 (541) 393-9539
Used (541) 543-2153 (541) 543-2153
Service (541) 393-8894 (541) 393-8894

Inventory

See all 86 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
At Mercedes-Benz of Eugene we focus on you our customer. We are proud to bring you a history of innovation performance safety and style backed by service that is world-renowned. At Mercedes-Benz of Eugene we like seeing our customers drive off in their dream car. Your car buying experience will be the beginning of a great relationship built on trust service and smiles. Whether you're looking for a new pre-owned vehicle or Sprinter you'll find one just right for you. Visit us today to experience Mercedes-Benz the best or nothing.
World Class In Everything We Do.

Service center

Phone number (541) 393-8894

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 6 employees View less employees

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Eugene from DealerRater.

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Very courteous and attentive, always makes us feel

Very courteous and attentive, always makes us feel comfortable, and responds back quickly when we have questions

Very courteous and attentive, always makes us feel

Very courteous and attentive, always makes us feel comfortable, and responds back quickly when we have questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Eugene made your experience comfortable and responsive. We look forward to assisting you with any future needs!

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Great people and really knowledgeable.

Great people and really knowledgeable. I think my car is in the best hands since it’s the dealer.

Great people and really knowledgeable.

Great people and really knowledgeable. I think my car is in the best hands since it’s the dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We appreciate you trusting the Mercedes-Benz of Eugene team with your vehicle and look forward to seeing you next time!

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I always have excellent service from this dealership.

I always have excellent service from this dealership. Very knowledgeable and accommodating. Would highly recommend using them for your service needs.

I always have excellent service from this dealership.

I always have excellent service from this dealership. Very knowledgeable and accommodating. Would highly recommend using them for your service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! We're delighted to hear that our team at Mercedes-Benz of Eugene consistently provides knowledgeable and accommodating service. We look forward to assisting with your future needs!

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I’m very satisfied with my visit to the dealership, They

I’m very satisfied with my visit to the dealership, They did an excellent job They even cleaned my car inside and out Also they provided me with a ride home back and forth Excellent job Mercedes Benz team!!

I’m very satisfied with my visit to the dealership, They

I’m very satisfied with my visit to the dealership, They did an excellent job They even cleaned my car inside and out Also they provided me with a ride home back and forth Excellent job Mercedes Benz team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cruz, we're delighted to hear about your positive experience at Mercedes-Benz of Eugene! It's great that our team went the extra mile with cleaning and transportation. Thank you for sharing your feedback!

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Jason has always been upfront and professional and goes

Jason has always been upfront and professional and goes beyond to assist in my service needs on my class c coach. I live on the coast and typically have to spend the night before my appointment and Jason always tries to accommodate getting work done in a timely fashion. He’s very knowledgeable on sprinter vans which is a plus.

Jason has always been upfront and professional and goes

Jason has always been upfront and professional and goes beyond to assist in my service needs on my class c coach. I live on the coast and typically have to spend the night before my appointment and Jason always tries to accommodate getting work done in a timely fashion. He’s very knowledgeable on sprinter vans which is a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Felix, it's fantastic to hear that Jason consistently provides top-notch service and goes the extra mile to accommodate your needs. Thank you for sharing this positive feedback and we'll see you next time! - The Mercedes-Benz of Eugene Team

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What i truly love about this dealership, everyone is

What i truly love about this dealership, everyone is friendly, helpful and patient. Thank you.

What i truly love about this dealership, everyone is

What i truly love about this dealership, everyone is friendly, helpful and patient. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sinda, thank you for the wonderful feedback about our team here at Mercedes-Benz of Eugene! We're grateful for your support and look forward to seeing you next time!

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I have always found that Jason of Mercedes-Benz Eugene

I have always found that Jason of Mercedes-Benz Eugene has been knowledgeable and extremely honest with the work that I need to have done. I trust him and the dealership completely

I have always found that Jason of Mercedes-Benz Eugene

I have always found that Jason of Mercedes-Benz Eugene has been knowledgeable and extremely honest with the work that I need to have done. I trust him and the dealership completely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rick, thank you for sharing your trust in Jason and the team at Mercedes-Benz of Eugene! We're glad to hear about your positive experiences with us.

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The overall experience was great no pressure quick and

The overall experience was great no pressure quick and easy the only thing which was not great was the detailing job

The overall experience was great no pressure quick and

The overall experience was great no pressure quick and easy the only thing which was not great was the detailing job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Mercedes-Benz of Eugene! We're glad to hear that the overall experience was smooth and pressure-free. We'll definitely look into improving our detailing services based on your input. Safe travels in your new vehicle!

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Very responsive and knowledgeable.

Very responsive and knowledgeable. Matt is able to explain everything related to our S550. Thank you Matt!

Very responsive and knowledgeable.

Very responsive and knowledgeable. Matt is able to explain everything related to our S550. Thank you Matt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dakiblinger, we're glad to hear that Matt provided you with excellent service at Mercedes-Benz of Eugene. Enjoy your S550!

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Jason has always welcome us and been professional while

Jason has always welcome us and been professional while taking care of our vehicle. When we had an emergency during a vacation they got us in an out in record time.

Jason has always welcome us and been professional while

Jason has always welcome us and been professional while taking care of our vehicle. When we had an emergency during a vacation they got us in an out in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad Jason and the team at Mercedes-Benz of Eugene could assist you promptly, especially during an emergency. Safe travels ahead!

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