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Although I had a rough start with miscommunication, in the end the Dealership Sales Manager made good on offers and saw the deal through. The final de...al was fast and professional. They stayed late, and really tried to make up for bad previous experience. After that, the dealership went above and beyond to create customer satisfaction. I was very busy after I bought the car and was not able to take advantage of the service offers or respond to my update. The dealership is really too far away to use for regular service but believe they would have attention to detail. The car was delivered in spotless condition.
They can't take the time to take down a listing that is no longer available. I contacted them 2 times, probably close to a week ago, about a car they ...have it listed and their excuse was that cars.com don't operate in real time. Really?? Take the stupid car down already !!!
Thank you for your feedback. Our inventory is posted automatically through our software. When a car is sold, it pulls the ad off after the vehicle h...as been delivered and the paperwork is complete. Sorry for the mix-up. Hope this better explains how our system works on the internet. Ralph Parshall General Manager
For a smaller store, you would think they would try harder at earning your business...not so much. I don't think they care (or know) that people, like... myself, are willing to drive to Portland to save thousands..yes thousands of dollars, to get the same vehicle, with better service in my opinion, than what Inexperienced when I purchased my GLE350, recently.
Thank you for your review. We try very hard to meet all of our clients needs. Would you be kind enough to identify yourself, that I may research thi...s situation completely and better respond to your issue ? Ralph Parshall General Manager
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