Reviews
I recently purchased a 2015 Mercedes C400 from this
I recently purchased a 2015 Mercedes C400 from this dealership and had the car transported to New Jersey. While there were a few initial hiccups I have to give credit where it’s due. Despite the rocky start, the team, and particularly the sales manager Israel, stepped up and made things right. They took responsibility, reimbursed me for the unexpected costs, and showed a genuine effort to correct the situation. It’s rare these days to see a dealership follow through on their word, especially after the sale is complete. I really appreciate their professionalism and commitment to customer satisfaction. Mistakes happen, but what matters is how a business handles them, and in the end, they handled it well. Overall, I had a great experience, and I really do enjoy my new car!
I recently purchased a 2015 Mercedes C400 from this
I recently purchased a 2015 Mercedes C400 from this dealership and had the car transported to New Jersey. While there were a few initial hiccups I have to give credit where it’s due. Despite the rocky start, the team, and particularly the sales manager Israel, stepped up and made things right. They took responsibility, reimbursed me for the unexpected costs, and showed a genuine effort to correct the situation. It’s rare these days to see a dealership follow through on their word, especially after the sale is complete. I really appreciate their professionalism and commitment to customer satisfaction. Mistakes happen, but what matters is how a business handles them, and in the end, they handled it well. Overall, I had a great experience, and I really do enjoy my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brett was exceptional and the other members of the team
Brett was exceptional and the other members of the team were great. They were so helpful and courteous
Brett was exceptional and the other members of the team
Brett was exceptional and the other members of the team were great. They were so helpful and courteous
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Brett and our team at Mercedes-Benz of Eugene provided exceptional service. Thank you for sharing your experience! Safe travels!
Matthew (Service Dept) is excellent…as always!
Matthew (Service Dept) is excellent…as always! I will continue to have my MB serviced there☺️
Matthew (Service Dept) is excellent…as always!
Matthew (Service Dept) is excellent…as always! I will continue to have my MB serviced there☺️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Matthew & the Mercedes-Benz of Eugene team with your service needs! We're grateful for your support and look forward to seeing you next time!
Service was easy to set up.
Service was easy to set up. Everyone is always friendly and helpful. We appreciated getting us finished up in a quick timeframe.
Service was easy to set up.
Service was easy to set up. Everyone is always friendly and helpful. We appreciated getting us finished up in a quick timeframe.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that setting up service was a breeze and our team at Mercedes-Benz of Eugene provided friendly assistance. Thank you for sharing your experience, and we look forward to serving you again!
Brett, over at Mercedes-Benz of Eugene was one of the
Brett, over at Mercedes-Benz of Eugene was one of the most knowledgeable and easy to work with care salesman I’ve ever worked with. I’d highly recommend Mercedes-Benz of Eugene to anyone looking to buy a nice car from nice people!
Brett, over at Mercedes-Benz of Eugene was one of the
Brett, over at Mercedes-Benz of Eugene was one of the most knowledgeable and easy to work with care salesman I’ve ever worked with. I’d highly recommend Mercedes-Benz of Eugene to anyone looking to buy a nice car from nice people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryno45, thank you for the glowing recommendation! We're delighted to hear Brett provided such a great experience at Mercedes-Benz of Eugene. Enjoy your new ride!
I had a very nice experience purchasing a car that I
I had a very nice experience purchasing a car that I really am enjoying driving every day. Sales staff was great and the dealership was Amazing
I had a very nice experience purchasing a car that I
I had a very nice experience purchasing a car that I really am enjoying driving every day. Sales staff was great and the dealership was Amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jeffrey! We're delighted to hear you had a wonderful experience with our sales team at Mercedes-Benz of Eugene! Enjoy driving your car, and thank you for the kind words about our dealership.
Excellent last minute service on Christmas Eve that was
Excellent last minute service on Christmas Eve that was not expected. Quick service with excellent customer care from Shawn!
Excellent last minute service on Christmas Eve that was
Excellent last minute service on Christmas Eve that was not expected. Quick service with excellent customer care from Shawn!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Elizabeth, we're delighted to hear that Shawn and the team at Mercedes-Benz of Eugene provided you with excellent service on Christmas Eve. Thank you for sharing your experience! Safe travels!
Jason and his team are outstanding in every way…they go
Jason and his team are outstanding in every way…they go out of their way to make sure that us customers are 100 percent satisfied…5 stars for sure.
Jason and his team are outstanding in every way…they go
Jason and his team are outstanding in every way…they go out of their way to make sure that us customers are 100 percent satisfied…5 stars for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that Jason and his team at Mercedes-Benz of Eugene provided such an outstanding experience. We appreciate your support and look forward to serving you again in the future!
They are very professional.
They are very professional. I appreciate that they work to meet my needs and expectations.
They are very professional.
They are very professional. I appreciate that they work to meet my needs and expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to be of assistance, Brian! Thank you for choosing Mercedes-Benz of Eugene!
Very courteous and attentive, always makes us feel
Very courteous and attentive, always makes us feel comfortable, and responds back quickly when we have questions
Very courteous and attentive, always makes us feel
Very courteous and attentive, always makes us feel comfortable, and responds back quickly when we have questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Eugene made your experience comfortable and responsive. We look forward to assisting you with any future needs!