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Courtesy Subaru

(36 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:30pm 7:30am–12:00pm
Sunday Closed Closed
2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

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Reviews

(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Subaru from DealerRater.

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Quality, friendy, expert advice, knowledge of the product(s) and general good people. I know when I go there I will be taken care of. I know my vehicle will get the needed attention...AND then some. I can rely on these guys to have my back. I have dealt with Dodge and Ford dealerships and none, I mean none begin to touch the first class treatment you get with Courtesy Subaru. Thanks Guys and Gals!

Quality, friendy, expert advice, knowledge of the product(s) and general good people. I know when I go there I will be taken care of. I know my vehicle will get the needed attention...AND then some. I can rely on these guys to have my back. I have dealt with Dodge and Ford dealerships and none, I mean none begin to touch the first class treatment you get with Courtesy Subaru. Thanks Guys and Gals!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anne, hearing your feedback just made our day! Thank you for your business and for your fantastic review of our team here at Courtesy Subaru! See you next time!

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I vacation here in Rapid City. Even though I did not buy my Subaru here, I get treated with respect and courtesy. The work is always very professional and done right the first time. What more could ask of a dealership. I highly recommend Courtesy Subaru

I vacation here in Rapid City. Even though I did not buy my Subaru here, I get treated with respect and courtesy. The work is always very professional and done right the first time. What more could ask of a dealership. I highly recommend Courtesy Subaru

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Gary, it’s wonderful to know you’ve consistently had such positive experiences with our team. Safe travels and see you next time at Courtesy Subaru!

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All good here. My oil change was done professionally and courteously. But my best part of the oil change was is the waiting room. I love the coffee machine. This time I had enough time for coffee and hot chocolate. Very comfortable and nice clean bathrooms.

All good here. My oil change was done professionally and courteously. But my best part of the oil change was is the waiting room. I love the coffee machine. This time I had enough time for coffee and hot chocolate. Very comfortable and nice clean bathrooms.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jan, it's awesome to hear you enjoyed our comfy waiting area, coffee machine, and clean facilities! Thanks for choosing Courtesy Subaru for your oil change, and for sharing your kind words. See you next time!

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Michael was very nice. Got right in for my appointment and had the oil change done in no time. They are always very nice at Courtesy Subaru

Michael was very nice. Got right in for my appointment and had the oil change done in no time. They are always very nice at Courtesy Subaru

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marietta, we're glad to hear Michael took such good care of you. We know you're always in good hands here! Thank you for being a Courtesy Subaru customer.

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Michal was very helpful and kind. I was amazed at how quickly the service went. They got me in right on time then explained what they had .

Michal was very helpful and kind. I was amazed at how quickly the service went. They got me in right on time then explained what they had .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Violet, thank you for sharing your feedback about Michal and the team at Courtesy Subaru! We are pleased to hear the experience was seamless and efficient from start to finish. Take care!

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Got me in at appointment time Right away.Had recall fixed in 15 minutes. Friendly service people.

Got me in at appointment time Right away.Had recall fixed in 15 minutes. Friendly service people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Art, it was our pleasure to assist you. Thank you from all of us here at Courtesy Subaru!

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Brandon found more repairs that needed to be taken care of. I appreciate his thoroughness. I was then offered a loaner vehicle to use while my car was repaired.

Brandon found more repairs that needed to be taken care of. I appreciate his thoroughness. I was then offered a loaner vehicle to use while my car was repaired.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Norma, your feedback makes our day! We are delighted to know Brandon's thorough service impressed you, and that we assisted you with a loaner vehicle at Courtesy Subaru. Safe travels!

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This was a terrific experience. They were very courteous and prompt in taking care of my car. Many thanks.

This was a terrific experience. They were very courteous and prompt in taking care of my car. Many thanks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeana, we're thrilled to hear you had a terrific experience with our team! Thank you for choosing Courtesy Subaru and for sharing your feedback. Safe travels!

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The service department is outstanding. It accommodates the customer’s needs and is always friendly and knowledgeable! I tell everyone that Courtesy Subaru is great!

The service department is outstanding. It accommodates the customer’s needs and is always friendly and knowledgeable! I tell everyone that Courtesy Subaru is great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marjo, we can't thank you enough for recommending our team! We truly appreciate your support and hope to see you again at Courtesy Subaru. Safe travels!

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These guys were awesome! A special shoutout to Ranson for going above and beyond in helping me find the right vehicle.

These guys were awesome! A special shoutout to Ranson for going above and beyond in helping me find the right vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We at Courtesy Subaru are thrilled to hear Ranson went above and beyond in helping you find the right ride! See you next time!

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See all 36 reviews