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Egglefield Bros of Elizabethtown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Egglefield Bros of Elizabethtown from DealerRater.

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My truck purchase

It was a good buying experience, left with the feeling I got a good truck at a fair price. Just got my first oil change and had them check out a minor problem. The service was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr Teddy Mathews

Corey was very professional all went well service area looked great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Egglefields Ford Rocks!

Great experience with no pressure and very willing to find the truck you are looking for. I was impressed with how knowledgeable and the quick follow through. Took the time to sync my phone and go through all aspects of my truck. Maybe a little out of the way but a hidden gem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Egglefields Ford

Exceptional service!!! They went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Great Service and Sales

Very nice and competent staff in both sales and service departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Andrea! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Oil change and tire rotation

For my 2016 Ford F-550 diesel dump truck, an oil change and tire rotation was $182.96. A bit excessive to say the least.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr.Dellavalle, I did get your information and reviewed the work done and pricing. I did find that our parts pricing matrix was in error. The owner Cory Egglefield will be contacting you by phone to work out the issue with you. Thank you for saying something before ruling us out as a place to get your service done. It is with people like you who let us know when you have an issue or an idea that helps us to give better service to our customers. Dean miller Operations Manager

Egglefield Ford

I recently bought a new 2017 F-150 from Egglefields. My brother has purchased his last two vehicles from them, a fusion and a F-150. He was satisfied with the process of buying both vehicles and now I can see why. The salesman made the process very easy and enjoyable. The dealership has a "small-town" feel to it that I like a lot. I'm glad I decided to go Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Egglefield Bros Ford Dealership

The sales team really listened to what I needed in a vehicle and I got the best option in my budget! Thank you for being upfront and not overselling. Really impressed, you have broken the stigma of car salesman by putting me, the customer first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Escape

The vehicle as minor scratches all over. Arrangements have been made to fix them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robin, thanks for the great star-rating! Please let us know if there is ever anything else we can do for you!

Great service

Nice people, quick service. Always able to get work done when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tracy, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!