Reviews
Write a reviewMy wife took her 2022 Ford Bronco in for service.
My wife took her 2022 Ford Bronco in for service. Brakes/Oil Change. They informed her that she needed a 60,000 mile transmission service for $270. I thought that was strange for only 60K miles. When I called and asked what the factory recommended they informed me it was 150,000 miles. Definately took advantage of my wife's lack of car service knowledge. BUYER BEWARE
My wife took her 2022 Ford Bronco in for service.
My wife took her 2022 Ford Bronco in for service. Brakes/Oil Change. They informed her that she needed a 60,000 mile transmission service for $270. I thought that was strange for only 60K miles. When I called and asked what the factory recommended they informed me it was 150,000 miles. Definately took advantage of my wife's lack of car service knowledge. BUYER BEWARE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dean Arbour Tawas
Excellent experience leasing my 2023 F-150. Charlie was the best salesman I have ever dealt with. The whole dealership makes you feel like family.
Dean Arbour Tawas
Excellent experience leasing my 2023 F-150. Charlie was the best salesman I have ever dealt with. The whole dealership makes you feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my SHO
I've bought a couple vehicles from Charlie at Dean Arbour Ford of Tawas now. Always a low pressure environment anytime I'm there. Great buying experience overall.
Love my SHO
I've bought a couple vehicles from Charlie at Dean Arbour Ford of Tawas now. Always a low pressure environment anytime I'm there. Great buying experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! Safe travels!
dean arbour ford
easy to deal with. they were always willing to answer any question and always called back if needed.they provided the information that the ford corporation was unwilling to forward to me.
dean arbour ford
easy to deal with. they were always willing to answer any question and always called back if needed.they provided the information that the ford corporation was unwilling to forward to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome
Dean Arbour is the best. Finance Manager handled everything.
Awesome
Dean Arbour is the best. Finance Manager handled everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Dean Arbor Ford Tawas Mi.
Purchased a 2019 Ford F-150 Charley the salesman and Kelly,person who lead me through the signing and warrantee were excellent to deal with
Dean Arbor Ford Tawas Mi.
Purchased a 2019 Ford F-150 Charley the salesman and Kelly,person who lead me through the signing and warrantee were excellent to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
S Thompson
Charlie is awesome. Second time buying car from him
S Thompson
Charlie is awesome. Second time buying car from him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Five Star Experience
Purchased new Bronco four door after waiting nearly 2 years. Tawas Dean Arbor made the buying experience as enjoyable as the vehicle itself!
Five Star Experience
Purchased new Bronco four door after waiting nearly 2 years. Tawas Dean Arbor made the buying experience as enjoyable as the vehicle itself!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service and used cars
I've owned a lot of cars in my life. And Dean arbor is the best dealer I've ever had business with. I can't say enough about any of there dealerships. Thank you very much
Service and used cars
I've owned a lot of cars in my life. And Dean arbor is the best dealer I've ever had business with. I can't say enough about any of there dealerships. Thank you very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, we are so happy to read such a great review about Dean Arbour Ford of Tawas, Inc.! We hope to be of service to you again! Take care!
Casey Sweet
Casey was the best car salesman. Very kind and informative. I truly enjoyed my experience buying a car with him and will definitely be back again!
Casey Sweet
Casey was the best car salesman. Very kind and informative. I truly enjoyed my experience buying a car with him and will definitely be back again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Nicole, thank you for your kind words and congratulations on your new vehicle! We're glad to hear Casey delivered such a great experience. If there's anything further we can do for you, we are happy to help!