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Dean Arbour Ford of Tawas

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My wife took her 2022 Ford Bronco in for service.

My wife took her 2022 Ford Bronco in for service. Brakes/Oil Change. They informed her that she needed a 60,000 mile transmission service for $270. I thought that was strange for only 60K miles. When I called and asked what the factory recommended they informed me it was 150,000 miles. Definately took advantage of my wife's lack of car service knowledge. BUYER BEWARE

My wife took her 2022 Ford Bronco in for service.

My wife took her 2022 Ford Bronco in for service. Brakes/Oil Change. They informed her that she needed a 60,000 mile transmission service for $270. I thought that was strange for only 60K miles. When I called and asked what the factory recommended they informed me it was 150,000 miles. Definately took advantage of my wife's lack of car service knowledge. BUYER BEWARE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dean Arbour Tawas

Excellent experience leasing my 2023 F-150. Charlie was the best salesman I have ever dealt with. The whole dealership makes you feel like family.

Dean Arbour Tawas

Excellent experience leasing my 2023 F-150. Charlie was the best salesman I have ever dealt with. The whole dealership makes you feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my SHO

I've bought a couple vehicles from Charlie at Dean Arbour Ford of Tawas now. Always a low pressure environment anytime I'm there. Great buying experience overall.

Love my SHO

I've bought a couple vehicles from Charlie at Dean Arbour Ford of Tawas now. Always a low pressure environment anytime I'm there. Great buying experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! Safe travels!

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dean arbour ford

easy to deal with. they were always willing to answer any question and always called back if needed.they provided the information that the ford corporation was unwilling to forward to me.

dean arbour ford

easy to deal with. they were always willing to answer any question and always called back if needed.they provided the information that the ford corporation was unwilling to forward to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Awesome

Dean Arbour is the best. Finance Manager handled everything.

Awesome

Dean Arbour is the best. Finance Manager handled everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Dean Arbor Ford Tawas Mi.

Purchased a 2019 Ford F-150 Charley the salesman and Kelly,person who lead me through the signing and warrantee were excellent to deal with

Dean Arbor Ford Tawas Mi.

Purchased a 2019 Ford F-150 Charley the salesman and Kelly,person who lead me through the signing and warrantee were excellent to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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S Thompson

Charlie is awesome. Second time buying car from him

S Thompson

Charlie is awesome. Second time buying car from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Five Star Experience

Purchased new Bronco four door after waiting nearly 2 years. Tawas Dean Arbor made the buying experience as enjoyable as the vehicle itself!

Five Star Experience

Purchased new Bronco four door after waiting nearly 2 years. Tawas Dean Arbor made the buying experience as enjoyable as the vehicle itself!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service and used cars

I've owned a lot of cars in my life. And Dean arbor is the best dealer I've ever had business with. I can't say enough about any of there dealerships. Thank you very much

Service and used cars

I've owned a lot of cars in my life. And Dean arbor is the best dealer I've ever had business with. I can't say enough about any of there dealerships. Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, we are so happy to read such a great review about Dean Arbour Ford of Tawas, Inc.! We hope to be of service to you again! Take care!

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Casey Sweet

Casey was the best car salesman. Very kind and informative. I truly enjoyed my experience buying a car with him and will definitely be back again!

Casey Sweet

Casey was the best car salesman. Very kind and informative. I truly enjoyed my experience buying a car with him and will definitely be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nicole, thank you for your kind words and congratulations on your new vehicle! We're glad to hear Casey delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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