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Dean Arbour Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overall experience was great, sales person was great

Overall experience was great, sales person was great thanks Crystal Davis! I highly recommend this dealership and this sales person. And they gave me a fair trade in price for the vehicle I turned in.

Overall experience was great, sales person was great

Overall experience was great, sales person was great thanks Crystal Davis! I highly recommend this dealership and this sales person. And they gave me a fair trade in price for the vehicle I turned in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Always have been treated wonderful at Dean Arbor.

Always have been treated wonderful at Dean Arbor. Great group of guys. Work with you and help you get that car you want. And fair pride for your trade in.

Always have been treated wonderful at Dean Arbor.

Always have been treated wonderful at Dean Arbor. Great group of guys. Work with you and help you get that car you want. And fair pride for your trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Woodrow, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Knowledgeable

Everything went smoothly from beginning to end. Every step of the process was explained. Staff was very knowledgeable.

Knowledgeable

Everything went smoothly from beginning to end. Every step of the process was explained. Staff was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Cue for Cadillac

Cue navigation panel went out on 2013 Cadillac. Took it to Dean Arbour on Monday before noon and had back Wednesday morning. Everyone was very friendly and informative. Will go back.

Cue for Cadillac

Cue navigation panel went out on 2013 Cadillac. Took it to Dean Arbour on Monday before noon and had back Wednesday morning. Everyone was very friendly and informative. Will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Horrible expierence

To have a car at the place for dive days nobody contact me and everytime i call have to repeat what i need done Horrible expierence and to have a gyy laugh in the phone at me. I will never eecomend this place at all The only person who help at the end was the manager

Horrible expierence

To have a car at the place for dive days nobody contact me and everytime i call have to repeat what i need done Horrible expierence and to have a gyy laugh in the phone at me. I will never eecomend this place at all The only person who help at the end was the manager

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Here at Dean Arbour, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (989) 414-2068 to discuss ways we can better serve you in the future.

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Mrs Karolyn Baker

Quick and friendly Had re[airs finished within two hours.

Mrs Karolyn Baker

Quick and friendly Had re[airs finished within two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service review

always great service- body shop and service departments

service review

always great service- body shop and service departments

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Timothy Janis

They did a great job. Kyle found me the truck I was looking for.

Mr. Timothy Janis

They did a great job. Kyle found me the truck I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good hospitatily

Dennis, my salesperson was very nice. He introduced me to the people in the shop. He was very helpful explaining the buttons inside the car, also, if I need more help, come in and they will go thru with me again.

good hospitatily

Dennis, my salesperson was very nice. He introduced me to the people in the shop. He was very helpful explaining the buttons inside the car, also, if I need more help, come in and they will go thru with me again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dean Arbour Chevrolet

Brian Sanchez does a great job as service manger. Makes sure customers are informed and satisfied with work performed.

Dean Arbour Chevrolet

Brian Sanchez does a great job as service manger. Makes sure customers are informed and satisfied with work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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