Reviews
Write a reviewOverall experience was great, sales person was great
Overall experience was great, sales person was great thanks Crystal Davis! I highly recommend this dealership and this sales person. And they gave me a fair trade in price for the vehicle I turned in.
Overall experience was great, sales person was great
Overall experience was great, sales person was great thanks Crystal Davis! I highly recommend this dealership and this sales person. And they gave me a fair trade in price for the vehicle I turned in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Always have been treated wonderful at Dean Arbor.
Always have been treated wonderful at Dean Arbor. Great group of guys. Work with you and help you get that car you want. And fair pride for your trade in.
Always have been treated wonderful at Dean Arbor.
Always have been treated wonderful at Dean Arbor. Great group of guys. Work with you and help you get that car you want. And fair pride for your trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Woodrow, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Knowledgeable
Everything went smoothly from beginning to end. Every step of the process was explained. Staff was very knowledgeable.
Knowledgeable
Everything went smoothly from beginning to end. Every step of the process was explained. Staff was very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cue for Cadillac
Cue navigation panel went out on 2013 Cadillac. Took it to Dean Arbour on Monday before noon and had back Wednesday morning. Everyone was very friendly and informative. Will go back.
Cue for Cadillac
Cue navigation panel went out on 2013 Cadillac. Took it to Dean Arbour on Monday before noon and had back Wednesday morning. Everyone was very friendly and informative. Will go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Horrible expierence
To have a car at the place for dive days nobody contact me and everytime i call have to repeat what i need done Horrible expierence and to have a gyy laugh in the phone at me. I will never eecomend this place at all The only person who help at the end was the manager
Horrible expierence
To have a car at the place for dive days nobody contact me and everytime i call have to repeat what i need done Horrible expierence and to have a gyy laugh in the phone at me. I will never eecomend this place at all The only person who help at the end was the manager
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Dean Arbour, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (989) 414-2068 to discuss ways we can better serve you in the future.
Mrs Karolyn Baker
Quick and friendly Had re[airs finished within two hours.
Mrs Karolyn Baker
Quick and friendly Had re[airs finished within two hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service review
always great service- body shop and service departments
service review
always great service- body shop and service departments
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Timothy Janis
They did a great job. Kyle found me the truck I was looking for.
Mr. Timothy Janis
They did a great job. Kyle found me the truck I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
good hospitatily
Dennis, my salesperson was very nice. He introduced me to the people in the shop. He was very helpful explaining the buttons inside the car, also, if I need more help, come in and they will go thru with me again.
good hospitatily
Dennis, my salesperson was very nice. He introduced me to the people in the shop. He was very helpful explaining the buttons inside the car, also, if I need more help, come in and they will go thru with me again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dean Arbour Chevrolet
Brian Sanchez does a great job as service manger. Makes sure customers are informed and satisfied with work performed.
Dean Arbour Chevrolet
Brian Sanchez does a great job as service manger. Makes sure customers are informed and satisfied with work performed.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase