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(1,474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good buying experience

Salesman was low pressure. It was a fun buying experience. Only thing that was not so good was that there is no floor mat on the driver side. Little bummed about that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy

Love how pleasant all the guys are and how quick they took care of me so I could get on my way to work in a timely manner. Never a hassle going the Lamoille Valley Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional customer service by the entire staff

From the very start I received excellent customer service from everyone who handled my sale. Everyone went out of there way to make sure I was accommodated. Salesmen Greg Young was outstanding to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and Professional

My salesperson was Mike Pinard and I couldn’t have asked for more. He walked me through several options with the vehicle as well as the different financing /leasing options. Have bought several new vehicles over the years but this experience was the most stress-free by far. Thanks Mike and the staff at LVFORD!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent staff

Rick and Patrick made my purchase, of a new 2019 Ford Fusion Hybrid, a memorable experience. Patrick guided me throughout the process. I wish other car dealers were as nice and thoughtful. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just a pleasure to work with!

I am so impressed every time I have go for service. First, what you do for Veterans and their families should be applauded. You are an amazing company with a huge heart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

First oil change was free, and was done in such a timely manner! They treat you with respect and explain what is going on with your vehicle really thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Truck

Our fifth vehicle from LV Ford and Greg. Our next will probly come from there also. Easy to do buissness and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Positive Experience

We purchased a car, after finishing out the lease we had on our previous vehicle. We feel that we were able to find a car that works for us, without a lot of pressure to choose another vehicle. We feel that we were given the important information and were allowed to make our own decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You always do great work and have to travel farther.

They do great work and I have a truck from another dealership and won’t go back there just yours thanks for what you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.