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Stanley Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stanley Subaru from DealerRater.

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Our new Subaru forester

Great service, very friendly, not pushy. Followed our lead on how much information we needed. Prompt. Professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jody! To be fair, I should mention that this is a duplicate review, but we are so delighted that you are so delighted!

Stanley Subaru Service Review

Stanley did a great job on my recent service visit. The people were good to work with and the service was performed on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for sharing your experience with our service department! Our Subaru factory trained technicians and service advisors train hard and work hard to make sure you are surprised and delighted with every interaction you have with us!

Love my new Subaru!

I already had a Subaru Impreza which I was very happy with but I needed something a bit more spacious and higher off the ground for Maine winter driving. I spoke to my Subaru rep here in Ellsworth and she gave me all the information I asked for and a lot of information I didn't even know I needed. Kelly is the best. She knows me and my needs and likes and dislikes and in less than three weeks I had a brand new Subaru Cross Track! It's a gem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad you had an enjoyable experience with Stanley Subaru, and with Kelly, who has been an invaluable asset to us for over a decade! If you need anything we're just a phone call away. Thank you for your business!

Great Service

I have driven Saabs for decades but the cars are no longer available (new) for purchase in the U.S. Stanley Subaru was great in helping me transition quickly and painlessly to a new car! I drove both the Outback and the Forester and found the Outback more comfortable for my long commutes. The salesperson patiently answered my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and for the opportunity to serve you. Welcome to the Stanley Subaru family!

Efficient.

The sales person, Kelly, was very helpful during and after the sale. As "tires for life" dependent on maintaining a complete file of service I would recommend keeping personal records. High service costs more than pay dealership for tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Rod! We're so glad you like working with Kelly. She's pretty great. Please let us know if there's ever anything more we can do for you; we're happy to help!

balch77@gmail.com

Stanley is good to customers and works very hard to keep them happy so that they will continue to be customers. It works.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your experience. We are glad to have you as a guest!

pleasant experience

Easy to deal with. I bought a car at a fair price and was well treated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback! We strive to make sure each guest receives a fair price in a comfortable, hassle-free environment! If we can be of any help in the future, please call or stop by. Enjoy your vehicle!

Best dealership ever

We have been buying cars exclusively for. Stanley for 19 years. And we have had all our service work done there too. This is true only because they are fair, reasonable prices, and most all are really nice people. Hard to beat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's awesome. Thank you so much. We strive to be fair, transparent, and make every car purchase and maintenance as comfortable as possible. It really means a lot to us that you feel the same way! We can't tell you how much we appreciate it. As always, if you ever have any questions, or if there's ever more we can do for you, please don't hesitate to ask. We're here to help!

Great service

Stanley is the only dealer I have consistently used for all needed work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for your business! We're glad to have the opportunity to serve you!

Subaru

Nice I took my vehicle in for a 3,000 mile safety check, no repairs required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review on our complimentary safety check, and for the great review! We trust you have many enjoyable miles to come, and if you ever need us, we will be here for you!