Reviews
So glad we found Watson Benzie, a great service
So glad we found Watson Benzie, a great service department with knowledgeable, professional, friendly staff. The entire service staff have been great. Would highly recommend this dealership for superior service and customer experience.
So glad we found Watson Benzie, a great service
So glad we found Watson Benzie, a great service department with knowledgeable, professional, friendly staff. The entire service staff have been great. Would highly recommend this dealership for superior service and customer experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for service and was told they could not even
I went in for service and was told they could not even look at my car for three months. How is that at all useful for anyone needing service!? Got an appointment in Traverse City the next day and had the dangerous problem solved in two hours. Thanks for nothing!
I went in for service and was told they could not even
I went in for service and was told they could not even look at my car for three months. How is that at all useful for anyone needing service!? Got an appointment in Traverse City the next day and had the dangerous problem solved in two hours. Thanks for nothing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
THHANK YOU FOR HANDLING MY JEEP RECALL AND PUTTING MY
THHANK YOU FOR HANDLING MY JEEP RECALL AND PUTTING MY MIND AT EASE. YOU ALWAYS DO A GREAT JOB!!
THHANK YOU FOR HANDLING MY JEEP RECALL AND PUTTING MY
THHANK YOU FOR HANDLING MY JEEP RECALL AND PUTTING MY MIND AT EASE. YOU ALWAYS DO A GREAT JOB!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're very welcome. If you need anything we are here for you.
Howard is the BEST salesman we have ever dealt with,
Howard is the BEST salesman we have ever dealt with, honest and friendly. Nicki in finance goes beyond expectations in getting you the best interest rate. Can't say enough good things about these people.
Howard is the BEST salesman we have ever dealt with,
Howard is the BEST salesman we have ever dealt with, honest and friendly. Nicki in finance goes beyond expectations in getting you the best interest rate. Can't say enough good things about these people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and your business. This means a lot to us. I will pass this on to the staff. If you need anything we are here for you.
Extremely pleased with salesman Mike, & the whole car
Extremely pleased with salesman Mike, & the whole car buying experience. Helpful friendly staff. Great price.
Extremely pleased with salesman Mike, & the whole car
Extremely pleased with salesman Mike, & the whole car buying experience. Helpful friendly staff. Great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your feedback. If you need anything we are here for you.
The dealership takes care of you their friendly
The dealership takes care of you their friendly knowledgeable they do what you ask in a timely manner
The dealership takes care of you their friendly
The dealership takes care of you their friendly knowledgeable they do what you ask in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had the best price on the vehicle we wanted.
Had the best price on the vehicle we wanted. The sale and paperwork were super quick and easy. Being able to leave the dealership with the plate and tags was so nice. 10/10 would shop again.
Had the best price on the vehicle we wanted.
Had the best price on the vehicle we wanted. The sale and paperwork were super quick and easy. Being able to leave the dealership with the plate and tags was so nice. 10/10 would shop again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trust worthy
They’ve always been great when I need tires or service. I’ve never felt like they tried to upsell me or take advantage of my lack of mechanical knowledge
Trust worthy
They’ve always been great when I need tires or service. I’ve never felt like they tried to upsell me or take advantage of my lack of mechanical knowledge
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You Want To Deal With These Folks!
As usual, Watson Motors provides excellent service before, during, and after the sale. This is my second new Cherokee that I purchased from them and I plan on purchasing more in the future. They were able to get the vehicle that I wanted in time for me to take advantage of the Jeep rebates as well as giving me the maximum for my trade.
You Want To Deal With These Folks!
As usual, Watson Motors provides excellent service before, during, and after the sale. This is my second new Cherokee that I purchased from them and I plan on purchasing more in the future. They were able to get the vehicle that I wanted in time for me to take advantage of the Jeep rebates as well as giving me the maximum for my trade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service department. The advisors are friendly,...
Excellent service department. The advisors are friendly, good listeners and very thorough. The driver's window on my truck fell into the door one cold winter day. The dealership was busy, but they fit me in and fixed it in a couple of hours. Since then, all of our service work is done at Watson Benzie.
Excellent service department. The advisors are friendly,...
Excellent service department. The advisors are friendly, good listeners and very thorough. The driver's window on my truck fell into the door one cold winter day. The dealership was busy, but they fit me in and fixed it in a couple of hours. Since then, all of our service work is done at Watson Benzie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair