Reviews
I did my transaction online, I had a pleasant experience.
I did my transaction online, I had a pleasant experience. Did not go in dealership
I did my transaction online, I had a pleasant experience.
I did my transaction online, I had a pleasant experience. Did not go in dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch service , fast and friendly people from start
Top notch service , fast and friendly people from start to finish! Thank you to the entire team!
Top notch service , fast and friendly people from start
Top notch service , fast and friendly people from start to finish! Thank you to the entire team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The truck we are in, is our 4th one.
The truck we are in, is our 4th one. Our sales person (Scott)is super on how we did 3 leases to eventually purchasing the last one we lease. And next summer/fall we will be going to Scott to lease/buy a 3/4 ton to pull a bigger camper. Been a customer of Matt LaFontairie Motors since Matt took over the dealership day One.
The truck we are in, is our 4th one.
The truck we are in, is our 4th one. Our sales person (Scott)is super on how we did 3 leases to eventually purchasing the last one we lease. And next summer/fall we will be going to Scott to lease/buy a 3/4 ton to pull a bigger camper. Been a customer of Matt LaFontairie Motors since Matt took over the dealership day One.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff!
Friendly staff! We needed a new air filter, and they brought us the old one to show that is was in fact dirty, and asked if we wanted it replaced! Up front honesty is huge in today's world. We appreciate it so much!
Friendly staff!
Friendly staff! We needed a new air filter, and they brought us the old one to show that is was in fact dirty, and asked if we wanted it replaced! Up front honesty is huge in today's world. We appreciate it so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MLA Grayling is an absolute pleasure to work with.
MLA Grayling is an absolute pleasure to work with. All the employees are kind & helpful. The service department is top notch. They go out of their way to provide excellent customer service.
MLA Grayling is an absolute pleasure to work with.
MLA Grayling is an absolute pleasure to work with. All the employees are kind & helpful. The service department is top notch. They go out of their way to provide excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We have had the best Customer Service Experience every
We have had the best Customer Service Experience every time we’ve come into one of the buildings, everything from oil changes, to getting a recall done, to getting the whole front end done after hitting a deer, they go way above our expectations every time! It has been a great experience every time, thank you to all the staff for their hard work, we really appreciate all you’ve done for us!
We have had the best Customer Service Experience every
We have had the best Customer Service Experience every time we’ve come into one of the buildings, everything from oil changes, to getting a recall done, to getting the whole front end done after hitting a deer, they go way above our expectations every time! It has been a great experience every time, thank you to all the staff for their hard work, we really appreciate all you’ve done for us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much Michelle!! We are proud to have you as a customer, thank you for the kind words!
Just took delivery of our 12th family vehicle from Matt
Just took delivery of our 12th family vehicle from Matt Lafontaine. I don't look anywhere else when I need a vehicle. I always get a great deal there and their customer service is A+. Why go anywhere else?
Just took delivery of our 12th family vehicle from Matt
Just took delivery of our 12th family vehicle from Matt Lafontaine. I don't look anywhere else when I need a vehicle. I always get a great deal there and their customer service is A+. Why go anywhere else?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff appointment was on time clesn waiting
Very friendly staff appointment was on time clesn waiting area. Asorable dog also gave me a visit
Very friendly staff appointment was on time clesn waiting
Very friendly staff appointment was on time clesn waiting area. Asorable dog also gave me a visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my 2015 Chevy Silverado.
I took my 2015 Chevy Silverado. In for some recalls, and the AC was working when I took it in and when I got it back. It had very low Refrigerant on in it and it didn't work Cause I was gonna have a look at my tire because it was. I think it needed to be balanced. And they won a 160 bucks. And I told them to keep their hands off my tire So I don't know if the service write up people get commission. I'll call what updates sell and they let Refrigerate out of my system. But that's what I'm suspecting. Today in my body next door that to mechanic, he filled up my refrigerant and it's been fine. Every cent that hasn't lost any pressure.
I took my 2015 Chevy Silverado.
I took my 2015 Chevy Silverado. In for some recalls, and the AC was working when I took it in and when I got it back. It had very low Refrigerant on in it and it didn't work Cause I was gonna have a look at my tire because it was. I think it needed to be balanced. And they won a 160 bucks. And I told them to keep their hands off my tire So I don't know if the service write up people get commission. I'll call what updates sell and they let Refrigerate out of my system. But that's what I'm suspecting. Today in my body next door that to mechanic, he filled up my refrigerant and it's been fine. Every cent that hasn't lost any pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good morning sorry you were confused about your service, clearly your accusations are malicious. We have very professional, highly trained professionals and making those kinds of claims are unfounded, especially on a 10 year or truck. Glad we could take care of your recalls for free still.
They went over and above in getting our car fixed in a
They went over and above in getting our car fixed in a timely manner. Deb made sure I got my car back even though my husband was out of town.
They went over and above in getting our car fixed in a
They went over and above in getting our car fixed in a timely manner. Deb made sure I got my car back even though my husband was out of town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair