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Williams Chevrolet

(648 reviews)

Reviews

(648 reviews)

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Great sales and service.

Great sales and service. Especially the service. We bought a warranty on our used vehicle and brought it in for service 3 days before expiration. All work covered under warranty was done and covered including transmission replacement.

Great sales and service.

Great sales and service. Especially the service. We bought a warranty on our used vehicle and brought it in for service 3 days before expiration. All work covered under warranty was done and covered including transmission replacement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The team at Williams were fantastic to work with.

The team at Williams were fantastic to work with. Travis, Lee, and Shannon were all phenomenal professionals and made our car buying experience a fantastic one.

The team at Williams were fantastic to work with.

The team at Williams were fantastic to work with. Travis, Lee, and Shannon were all phenomenal professionals and made our car buying experience a fantastic one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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While visiting area from out state, My ChevyTrax needed

While visiting area from out state, My ChevyTrax needed service. Williams Chevrolet was very accommodating and serviced my vehicle in a timely efficient manner. Giving me the peace of mind for safe travels back home to Florida.

While visiting area from out state, My ChevyTrax needed

While visiting area from out state, My ChevyTrax needed service. Williams Chevrolet was very accommodating and serviced my vehicle in a timely efficient manner. Giving me the peace of mind for safe travels back home to Florida.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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All good.

All good. Tabitha. the Service writer was great at communicating. Fair pricing and the wait was reasonable.

All good.

All good. Tabitha. the Service writer was great at communicating. Fair pricing and the wait was reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service Jim Decker the service manager was

Excellent service Jim Decker the service manager was absolutely amazing and really went out of his way to take excellent care of my vehicle and great service. I highly recommend that if you need service. Go see Jim Decker he is the best and he will absolutely take great care of you.

Excellent service Jim Decker the service manager was

Excellent service Jim Decker the service manager was absolutely amazing and really went out of his way to take excellent care of my vehicle and great service. I highly recommend that if you need service. Go see Jim Decker he is the best and he will absolutely take great care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sold my SUV to Rick Mihalic at Williams

Sold my SUV to Rick Mihalic at Williams Chevrolet—professional, fair, punctual, and highly recommended!

Sold my SUV to Rick Mihalic at Williams

Sold my SUV to Rick Mihalic at Williams Chevrolet—professional, fair, punctual, and highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

I recently had the pleasure of selling my SUV to Rick Mihalic, the Inventory Purchasing Manager at Williams Chevrolet in Traverse City, Michigan, and I can’t say enough about what a fantastic experience it was! I listed my vehicle on Facebook Marketplace, and Rick reached out promptly with a friendly and professional message. After a few easygoing exchanges, he made an offer that felt like a true win-win—fair, transparent, and respectful of the value of my SUV. What really stood out was Rick’s personal touch. He took the time to drive to my home, thoroughly inspected the vehicle, and took it for a test drive. He was upfront and honest throughout the process, which immediately put me at ease. Rick promised to return the next morning with the check, paperwork, and everything needed to finalize the sale—and true to his word, he was there right on time. His punctuality, professionalism, and genuine kindness made the entire transaction seamless and stress-free. Rick’s integrity and commitment to making the process smooth were evident in every interaction. It’s rare to come across someone who combines such professionalism with a warm, personable approach. Working with him and Williams Chevrolet was an absolute pleasure, and I’m thrilled to give my highest recommendation to Rick and the team. If you’re looking to sell your vehicle or do business with someone you can trust, Rick Mihalic is your guy! Thank you, Rick, for making this such a positive experience!

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Drew was me service advisor and he was very knowledgeable

Drew was me service advisor and he was very knowledgeable and helpful with any questions I had.

Drew was me service advisor and he was very knowledgeable

Drew was me service advisor and he was very knowledgeable and helpful with any questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Drew DeNoyer did a great job!

Drew DeNoyer did a great job! My car was in and done in one day.

Drew DeNoyer did a great job!

Drew DeNoyer did a great job! My car was in and done in one day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We were in Michigan on vacation and needed a battery.

We were in Michigan on vacation and needed a battery. Derek took great care to get a battery and did the necessary testing to make sure that our car would be safe.

We were in Michigan on vacation and needed a battery.

We were in Michigan on vacation and needed a battery. Derek took great care to get a battery and did the necessary testing to make sure that our car would be safe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Conveniently got in and out in a hurry timely manner.

Conveniently got in and out in a hurry timely manner. Drew was my service advisor and he was great!

Conveniently got in and out in a hurry timely manner.

Conveniently got in and out in a hurry timely manner. Drew was my service advisor and he was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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