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Williams Chevrolet

(673 reviews)

Reviews

(673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tabitha D, the SA, took care of getting my repair and maintenance items done efficiently.

Tabitha D, the SA, took care of getting my repair and maintenance items done efficiently.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for your kind review! We appreciate you and your loyalty to our company!

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The crew at Williams Body Shop is fantastic. Excellent service, outstanding work product, and highly professional. Importantly, they kept me informed throughout the process. I especially appreciated their understanding and kindness.

The crew at Williams Body Shop is fantastic. Excellent service, outstanding work product, and highly professional. Importantly, they kept me informed throughout the process. I especially appreciated their understanding and kindness.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Love this Pam, thank you so much! We are proud to have our body shop team representing us each and every day! They are master communicators and extremely talented technicians! Thanks for noticing! Have a great day!

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It was wonderful working with the folks at Williams Chevrolet in Traverse City! I was able to get exactly the vehicle I wanted and they made it easy!

It was wonderful working with the folks at Williams Chevrolet in Traverse City! I was able to get exactly the vehicle I wanted and they made it easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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It was wonderful working with the folks at Williams Chevrolet in Traverse City! I was able to get exactly the vehicle I wanted and they made it easy!

It was wonderful working with the folks at Williams Chevrolet in Traverse City! I was able to get exactly the vehicle I wanted and they made it easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So glad to hear your found the exact vehicle you were looking for, Amanda! Making the process easy and transparent are what we love to do! Enjoy!

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Drew did a great job of coordinating an oil change, tire rotation, and cabin air filter replacement. He kept me informed throughout the process.

Drew did a great job of coordinating an oil change, tire rotation, and cabin air filter replacement. He kept me informed throughout the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always a great experience working with Jen (Service Advisor). Jen was able to get my truck in quickly

Always a great experience working with Jen (Service Advisor). Jen was able to get my truck in quickly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Quick oil change at low special price. Adjusted my owner installed oil fill tube without charge. Tabitha did a great job getting it all done snappy!

Quick oil change at low special price. Adjusted my owner installed oil fill tube without charge. Tabitha did a great job getting it all done snappy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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When I pulled into the service area Drew was there , he had the forms ready for my signature, explained approximately how long it would take. When service was competed he explained all the check points performed on the car. all in all very satisfied.

When I pulled into the service area Drew was there , he had the forms ready for my signature, explained approximately how long it would take. When service was competed he explained all the check points performed on the car. all in all very satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Drew is service was very helpful and explained everything well. Would recommend Williams service for quality service.

Drew is service was very helpful and explained everything well. Would recommend Williams service for quality service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone made me feel welcome and comfortable. No pressure or fast talking. I felt I could take my time and consider all the options my sales consultant gave me.

Everyone made me feel welcome and comfortable. No pressure or fast talking. I felt I could take my time and consider all the options my sales consultant gave me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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