Williams Chevrolet

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
200 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 1, 2019

    Austin Mayo was super helpful and attentive. As soon as he saw us he offered to help and I ended up taking the perfect car home.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, we're happy to hear you had such a positive experience with Austin and our team! We are always more than happy to assist you if anything else c...omes up. Take care!

  • 1.0 out of 5
    August 24, 2019

    Worse place to a car or truck from. They don't care what they sale to you. Our truck engine died 18 days after we brought it.When we took it to them to... fix we were told they can't fix it. It was up to us to fix it.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (231) 668-4156 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • December 26, 2014

    When I went to the car dealership Rachelle approached me and answered all my questions. She was very knowledgeable and helpful. She called me after... the sale to insure that I was satisfied with the truck. If the opportunity presented itself I would work with her again on another purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 17, 2019

    Love everything about Williams Chevrolet. The staff is friendly and efficient.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We?re glad you found our staff to be so friendly and efficient. We are here to support you through your purchase every time. Have a great day!

  • 4.0 out of 5
    April 6, 2019

    I thought it was odd that the service dept took pics of my car when I took it in for an oil change. I purchased a maintenance plan that paid for oil changes... for the life of my lease, I have 11 more months on my lease and they told me that was my last oil change, interesting...?..

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave your honest feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

  • 4.0 out of 5
    January 24, 2019

    Difficulty having Headlight changed over Holidays. Danielle & others friendly and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience was pleasant, we regret that there were as...pects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further on your next visit.

  • 5.0 out of 5
    January 9, 2019

    i took my veh in for some warranty work and Drew got me taken care of nice and simple. i will continue to use them for my service work

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take ...care!

  • 5.0 out of 5
    June 26, 2018

    I have been taking both my Honda and Acura MDX to Williams Honda for several years and have always been pleased with the high quality service. Service... Advisor, Ryan Holmes regularly and routinely goes well above the call of duty to ensure he earns my business and provides a first class experience. His old school approach to customer service makes returning a no brained.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 14, 2018

    Very friendly, easy in and easy out. Waiting room was quiet and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Williams Chevrolet and we hope to see you again.

  • 5.0 out of 5
    December 19, 2017

    Drive up service , friendly and professional. Needed a repair to my gps they had it repaired in a few hours and I was outta there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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