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Williams Chevrolet

(612 reviews)

Reviews

(612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service.

Excellent service. The issue was a complicated one and Drew kept us informed of the progress which was very helpful

Excellent service.

Excellent service. The issue was a complicated one and Drew kept us informed of the progress which was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Drew, In the service department has done an outstanding

Drew, In the service department has done an outstanding job for our family. He communicates clear and concise diagnostics in the promised period. His attitude is always positive, what a great employee!

Drew, In the service department has done an outstanding

Drew, In the service department has done an outstanding job for our family. He communicates clear and concise diagnostics in the promised period. His attitude is always positive, what a great employee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tabitha D and Hunter were a huge help with a replacement

Tabitha D and Hunter were a huge help with a replacement tire for my Corvette while traveling through the area.

Tabitha D and Hunter were a huge help with a replacement

Tabitha D and Hunter were a huge help with a replacement tire for my Corvette while traveling through the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We recently moved to the traverse city area from

We recently moved to the traverse city area from southeast Michigan, my new Silverado needed its first maintenance so I called Williams Chevrolet Tabitha was my service representative, was treated very well and it was a pleasant experience 👍thank you

We recently moved to the traverse city area from

We recently moved to the traverse city area from southeast Michigan, my new Silverado needed its first maintenance so I called Williams Chevrolet Tabitha was my service representative, was treated very well and it was a pleasant experience 👍thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent body shop.

Excellent body shop. Very friendly, kept you informed, did excellent work. They cleaned the car like it came off the show room. Would truly recommend.

Excellent body shop.

Excellent body shop. Very friendly, kept you informed, did excellent work. They cleaned the car like it came off the show room. Would truly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very knowledgeable and friendly staff that helped my son

Very knowledgeable and friendly staff that helped my son get his first truck. They explained the whole process to him and followed up after the sale.

Very knowledgeable and friendly staff that helped my son

Very knowledgeable and friendly staff that helped my son get his first truck. They explained the whole process to him and followed up after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Ed Thaxton helped us lease a 2025 Silverado.

Ed Thaxton helped us lease a 2025 Silverado. Excellent service and very knowledgeable about the vehicle we leased. Repeat customers very pleased with Williams Chevrolet!

Ed Thaxton helped us lease a 2025 Silverado.

Ed Thaxton helped us lease a 2025 Silverado. Excellent service and very knowledgeable about the vehicle we leased. Repeat customers very pleased with Williams Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Electronic module had to be replaced.

Electronic module had to be replaced. Derek took care of the issue. Appt was 0930. I was driving away at 1030. My issue was corrected first time.

Electronic module had to be replaced.

Electronic module had to be replaced. Derek took care of the issue. Appt was 0930. I was driving away at 1030. My issue was corrected first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had new step plates added to my truck so my wife can get

Had new step plates added to my truck so my wife can get onboard without a step stool. Tabitha D did a great job.

Had new step plates added to my truck so my wife can get

Had new step plates added to my truck so my wife can get onboard without a step stool. Tabitha D did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We worked with Aiden and I would highly recommend him!

We worked with Aiden and I would highly recommend him! I was dreading the car buying process but he was so easy easy to work with. He was knowledgeable, personable and made it an enjoyable experience.

We worked with Aiden and I would highly recommend him!

We worked with Aiden and I would highly recommend him! I was dreading the car buying process but he was so easy easy to work with. He was knowledgeable, personable and made it an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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