I always have a good experience whenever I bring my car in.
Excellent service A+ quality all around! Front desk staff seem to have smiles on their faces when they answer the phone.
Customer service here are very helpful. I won't go any where else.
I just bought a 2011 Kia Soul used from this dealer, Todd Rogers was very friendly and responsive during the whole buying process, they even beat the interest... rate on the pre-approval I had brought with me. Unfortunately the clutch failed less than a week after purchasing the vehicle, indicating that their vehicle inspections for used vehicles are less than adequate (in my opinion). Todd was apologetic anyway, and I'm certain would provide an outstanding buying experience on a new vehicle.
I just bought a car from Valley {7-9-12} Bob Hudak was a pleasure to deal with. He was super friendly and accomidating. I live two hours away from Hastings... and did not want to make the trip unless the the car was in great shape. I asked Bob to tell me the truth. The car was just what he said it would be. Well worth the trip. Even my sister who came with me commented on how friendly Bob was to her and she said I wasn't even buying the car.
Just stopped in to test drive, single woman in my 20s. Talked with Chris, he answered all my questions, he was up front with me about price and was a pleasure... to talk to. I never felt pressured or shmoozed. Don't know if I'll buy the car but I'd definitely go back and work with them again. I'll update if I buy the car.
Thank you for stopping by we appreciate the chance to help you with your automotive needs. If you have any more questions or need to see the vehicle ...again please contact Chris. Thank you again and we hope to see you soon.
Justin Siedschlag and Dave Murray are very poor salesman.I should not have to call a salesman back that says he will get right back to me.After waiting... 4 hours I called them to see what was going on.This slow response happened multiple times.If you do buy from this dealer I would see Dave Meyer he seems like a very nice salesman and is very helpful and is prompt in answering questions on the phone.